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Booked in with Emily for my wife's first body piercing. She was absolutely fantastic, explained everything and was very reassuring each step of the way. Emily was fantastically helpful, polite and professional.

Karl C.

30 Aug 2025

Emily was amazing ! One of the easiest piercings I've ever had - and I've got a few !! Very knowledgeable, friendly and best of all highly recommended. I wouldn't go anywhere else for a piercing

Vicki G.

15 Jan 2026

emily is always so kind and helpful! whether it’s a new piercing or just a downsize, i always feel welcomed and in good hands. the only place i trust to get pierced

Millie P.

14 Jan 2026

10/10 service the only place i get my piercings now, great service even in after care

Lucia S.

10 Jan 2026

Emily was great, she talked me through everything and kept me calm when I was nervous and was very patient with me throughout the whole process of the piercing. Thank you so much :)

Courtney D.

8 Jan 2026

My piercer was amazing i’m absolutely awful with them and she helped me throughout couldn’t have had anyone better! will be coming here for future piercings!

Chloe T.

7 Jan 2026

Booked last minute and was welcomed by Tom today — honestly such a lovely experience! Super comforting, super welcoming and just an all-round lovely person. I absolutely LOVE my new piercing, Tom did a fabulous job!! Would highly recommend and will definitely be back again soon. Thank you so much again!!🩷

Cara E.

5 Jan 2026

It was my first time going hear and it was really quick. I didn't have to wait long and the staff was really nice and the piercing looked amazing. Overall I am very happy with the experience and will definitely be going back for another one.

Chloe J.

3 Jan 2026

It was amazing everyone was so warm and welcoming and my daughter loved her first piercing experience

sophie p.

2 Jan 2026

My daughter had her ears pierced for the first time today and I couldn't have wished for a better experience l. Adele my my daughter at ease from the moment we got into the room. Would definitely recommend Empress Piercing Cwmbran

Cerys P.

27 Dec 2025

Awesome, great piercing and a lush clean environment

Donna P.

23 Dec 2025

Was pretty nervous coming in as I dont do to well in 1-1 situations however Tom was one of the nicest people ive ever spoken too and did everything he could to make me feel comfortable, left the studio feeling really happy with my new piercings and the experience i had getting them.

Brandon F.

22 Dec 2025

Tom is much a lovely man & made me feel at ease during the piercing 😊

Owen D.

17 Dec 2025

Courtney was amazing from the get go. She made me feel so at ease, explained everything clearly before doing my septum piercing and the hygiene levels were top notch as well as the aftercare explanation, im very happy with my new piercing, I always go to empress for my piercings and wouldn't go anywhere else, great studio, great staff

Claire T.

16 Dec 2025

Tom gives such a safe and comfortable environment to get pierced in and I am so glad I’ve had the pleasure of having all my newest piercings done by him. I love our interactions and his support throughout the process, I look forward to more in the future with him!

Mel W.

13 Dec 2025

Tom pierced my nose, my daughters belly button and my partners scaffold .. he’s so lush.. talked through every step and kept my daughter so calm .. we love going to empress for our piercings

Kim L.

9 Dec 2025

Thank you so much for today! I was very nervous but Adele was absolutely lovely and I’m very pleased with my new helix and two Tragus piercings.

Roseanne B.

7 Dec 2025

She was great really funny and had some great conversations did the piercings when I was ready and walk walked me through breathing techniques before and after

Caiden F.

2 Dec 2025

Angharad was very helpful as soon as I walked in. Changed my smiley piercing as I swallowed a diamonte. Even offered me different size as the one I originally had was a bit big. Thanks jayne xx

Jayne H.

29 Nov 2025

Amazing piercer walked me through breathing exercises before and after piercing goes when your ready and offered the countdown or just okay doing now absolutely amazing would 100% recommend Tom he is amazing !!

Caiden F.

28 Nov 2025

✨ Ear Piercing Review ✨ From start to finish, the experience was absolutely brilliant. Booking the appointment was simple and stress-free, and the staff couldn’t have been lovelier. Their advice was clear, communication was spot-on, and they made me feel completely at ease throughout. Amazing choice of jewellery. The studio itself is spotless, modern, and has such a trendy vibe. Couldn't recommend enough. Thank You Lauri x

Natasha T.

26 Nov 2025

Emily was amazing, friendly and very professional. She talked me through everything, and even though she could clearly see my previous piercings she still checked in and made sure i was ok. Very clean environment, friendly staff and really inviting and cosy. Highly recommend this place. In love with my new piercings and i will definitely be back. Thank you very much. xx

Amanda B.

23 Nov 2025

Another great visit to Empress. Had another 2 piercings from Tom, professional and happy as always (even when I was a bit nervous today 🫣🤣) Thank you, I'll be back soon 💉

Carley G.

20 Nov 2025

Thank u so much adele for piercing my ear and you are such amazing person I have met and also expressing piercing shop everyone such a lovely people and kind heart and everything and they all look like my own family and God bless such amazing people in there I would recommend them I give them 20/20 sharing all my love and prayers and I would ve give u a tip this phone doesn't let me ❤️

Parveen M.

15 Nov 2025

Such an amazing talented piercer, downsized my eyebrow piercings so happy with how they’ve settled and their healing <3

Angharrad J.

7 Nov 2025

Tom was super sweet and lovely to have, he eased my nerves and worries with his beautiful vibes and reassurance. He is such a sweetheart. A 10/10 experience, I wouldn't go anywhere else for a piercing 🥹

Nadia S.

3 Nov 2025

Thank you Emily for your advise and knowledge when selecting my piercing and for making the process as easy as possible!

Shauna B.

2 Nov 2025

Amazing managed to fit me in to help with my piercing much appreciated be bk again soon

abi P.

28 Oct 2025

I love my nostril piercing. There was a lot of beautiful jewellery to choose from. I felt in good safe hands. Ill definitely come back again!

Perfect thank you. Love the piercing and felt at ease straight away. Room nice and clean. Would deff visit again.