Tips to stay secure with Fresha
In this guide, you’ll learn about Fresha’s account security measures, why protecting your login credentials is critical, and best practices to keep your business secure.
Keep your Fresha account secure
At Fresha, keeping your account secure is a top priority. While our systems are built to protect your business, most security breaches don’t come from system vulnerabilities but from situations where individuals are tricked into sharing their login details.
Top tips to practice
Review the tips below to help protect your business from potential security breaches:
- Never share your login details
Fresha will never ask for your Fresha account password, 2FA codes or personal information over the phone, chat, or email.
- Verify the email address
If we contact you, it will only be from the Fresha verified email addresses hello@fresha.com and mail@updates.fresha.com.
- Block and report scam calls
If you receive a suspicious call, we recommend that you block the number and report it directly to your phone service provider.
- Secure your email address with Two-Factor Authentication (2FA)
Add an extra layer of protection by requiring a verification code in addition to your password when logging into your Fresha registered email address.
- Set up PIN switching in your Fresha account
Enable PIN switching in your Fresha account to allow your team to securely switch between user accounts on your desktop or mobile device.
- Use strong, unique passwords
Choose complex passwords that are hard to guess. If in doubt, using a trusted password generator tool, reset your Fresha and email account passwords (e.g., Norton Password Generator).
- Check links before clicking on them
Scammers may send fake links via email or text message. Always verify the links with NordVPN Link Checker.
- Scan and update your devices
Run regular scans with your antivirus software or a trusted security tool. Keep your operating system and apps updated to the latest versions.
- Be vigilant with your account
Check your account logs and reports for unusual activity, such as unexpected logins or changes, and if something looks suspicious, take action immediately and report this to us.
Fresha will never ask you to call a customer support number through an email or text message. Phone support is only available through your Fresha business account under Help and support.
By following these steps, you’ll add an extra layer of protection to your Fresha account and help keep your business safe from fraud attempts.