Creating the ideal salon service menu for more bookings

Learn how to craft the perfect service list, from colour to cuts, with pricing tips that drive client conversions.

Grace
Grace at Fresha
Published July 8, 2024Updated July 18, 2024
Spacious salon with warm lighting, tan leather styling chairs arranged in a row facing large mirrors, against exposed brick walls.

Your salon's service menu is more than just a list of offerings — it's a reflection of your brand and a powerful tool for boosting bookings. An effective menu guides clients toward the right choices, improves booking speed, and increases your average spend per visit.

In this guide, we'll walk through how to build a high-performing service menu that keeps clients engaged and your calendar full — with help from Fresha.

Keep your menu clear and focused

A cluttered service menu can overwhelm clients and slow down decision-making. Group your services under intuitive categories like Haircuts, Colour, Styling, and Treatments. Keep each item concise and to the point.

Pro tip: Use short bullet points or single-sentence descriptions. Avoid industry jargon — speak in client-friendly terms.

    Prioritise your best services

    Your top-performing services deserve prime placement. Put your most profitable or in-demand treatments at the top of each section, or create a "Most Popular" category.

    With Fresha, you can tag featured services and track which ones are most booked, giving you insight into what to promote.

      Bonus: You can also use booking reports to see which services generate the highest revenue and client retention.

      Use compelling, benefit-led language

      Instead of describing what you do, describe what the client gets. Help them visualise the outcome.

      Instead of: "Toner"Try: "Glossing toner — refreshes faded colour and adds shine in under 20 minutes."

      Every description should answer: What’s in it for the client?

        Offer bundles

        Service bundles encourage clients to book more in one visit and often lead to higher spend. Combine popular services into convenient bundles like:

        • Cut + Colour + Blow Dry
        • Deep Conditioning + Blowout

        Tip: Fresha lets you create and price bundles, apply discounts, and track their performance with ease.

        Be transparent with pricing

        Clear pricing builds trust. If your pricing varies (e.g. by stylist level or hair length), use "from" pricing and include a note.

          Fresha allows for flexible pricing setups, so clients can see the starting price and understand any variables up front.

          Keep your menu fresh and seasonal

          Our menu should evolve with your business. Introduce seasonal treatments, new techniques, or trending services to keep things exciting.

            On Fresha, you can easily edit your service list, change pricing, or rearrange categories — no need to reprint anything.

            Monitor what's working

            Once your menu is live, check performance regularly. Which services get booked most often? Which are being overlooked?

              Fresha's built-in analytics give you the insights you need to fine-tune your offerings and maximise bookings.

              Make your menu a marketing tool

              Your service menu isn't just informative — it's persuasive. With the right language, structure, and tools like Fresha, you can make it easier for clients to book more, spend more, and return more often.

                Get started now

                Similar articles

                View articles on how salon businesses and professionals are using Fresha

                The top-rated and best Fresha booking software running on a desktop computer. Fresha is the world's leading salon software loved by all beauty professionals

                What are you waiting for?

                Partner with Fresha and start growing your business today

                linear gradientlinear gradient