How to keep your medical spa fully booked with Fresha

Running a successful medical spa means balancing clinical expertise with smooth, efficient client management. Whether you're offering injectables, laser treatments, or advanced skincare, staying fully booked is essential to sustainable growth.

Fresha gives you everything you need to streamline bookings, reduce no-shows, and keep your appointment calendar filled with high-value clients.

Offer 24/7 online booking across all channels

Clients want to book when it suits them. With Fresha, you can:

• Accept bookings through your website, Instagram, Facebook, and Google
• Embed a branded booking link on landing pages
• Show real-time availability without manual updates

This ensures you never miss an opportunity — even after hours.

Automate confirmations and reminders

Avoid missed appointments and cancellations with Fresha's automated system:

• Email and SMS confirmations at booking
• Reminders sent before each appointment
• Pre-payment or deposit options to reduce no-shows

These tools protect your time and maximise your schedule.

Optimise your calendar with smart scheduling tools

Fresha helps you structure your time more efficiently:

• Set buffer times between treatments
• Assign services to specific practitioners or rooms
• Flag priority treatments that drive more revenue

The result: a smoother day, fewer gaps, and higher earnings.

Attract new clients with smart promotions

Use Fresha's marketing tools to fill quiet times or promote new services:

• Share time-limited discounts or package deals
• Promote new treatments or introductory offers
• Send personalised campaigns to your database

These efforts keep bookings consistent, even during slower seasons.

Rebook clients before they leave

Encourage loyalty by making rebooking easy. With Fresha you can:

• Prompt rebooking during checkout
• Set automated reminders based on treatment cycles
• Create recurring appointments for long-term plans

Stay fully booked — the stress-free way

With the right systems in place, your med spa can operate at full capacity while delivering a premium client experience. Fresha simplifies scheduling, improves retention, and helps you stay booked with clients who value your expertise.

Start running a fully booked medical spa with the tools that do the hard work for you.