Appointments completed
5,829
Clients served
1,016
Works at
EG Beauty Center
234 North Brand Boulevard, Downtown, Glendale, California
Languages
Member since Jan 2023
Appointments completed
5,829
Clients served
1,016
Languages
Member since Jan 2023
Portfolio
This professional doesn’t have a portfolio yet
Reviews
Lilie Mkoyan's expertise in nail artistry shines through with her exceptional Russian Gel Manicure with Rubber Base and Smart Russian Pedicure with Gel Color, both of which clients rave about. Reviewers appreciate her friendly demeanor and the luxurious yet homey experience she provides, often noting her attention to detail and the cleanliness of the salon. Many express gratitude for her skill in addressing specific nail issues, making each visit not just a routine appointment but a delightful experience.
Summarised with AI
Betty A
3 rating
My gel manicure with Lilie was excellent. She is professional, precise, and pays close attention to every detail—my nails always turn out beautiful. Unfortunately, I can’t say the same about my pedicure experience. Diana cut me twice on my big toe. I was left sitting in the chair no lotion on my feet without being told the service was finished the pedicure felt incomplete. The customer service came across as dismissive. As a paying customer, I would have appreciated better communication I’ll definitely continue booking with Lilie, but I won’t be returning to the same pedicure technician.
2 months ago • 2 services
EG Beauty Center
Replied 2 months ago
Hi Betty, Thank you for taking the time to share your feedback. We’re so happy to hear that you enjoyed your gel manicure with Lilie. She truly appreciates your kind words. We are very sorry that your pedicure experience did not meet your expectations. Diana is also a skilled and experienced professional, so we are disappointed to hear that your visit did not reflect the quality of service we strive to provide. We especially regret that there wasn’t clear communication during your appointment, as we understand how important that is for a comfortable experience. Your feedback is very valuable to us, and we will use it to improve our communication and overall service. We truly hope to welcome you back again and provide you with the five-star experience you deserve. We look forward to seeing you again and hope your next visit will change your impression for the better.
Sofy B
5 rating
Always a great job
5 months ago • Hard Gel On Natural Nails
Anna A
5 rating
Lil iz attention to detail is what makes EG such a great salon. Loved my manicure.
5 months ago • 2 services
Mariam S
5 rating
Best place ever. Can’t thank Lilie enough, the most talented, patient and beautiful artist I ever met in my life!
6 months ago • Hard Gel On Natural Nails
Maria P
5 rating
Lillie is so great at her nail work! Always satisfied 🙏
7 months ago • Russian Gel Manicure With Rubber Base
Nersisyan K
5 rating
Very good service, good work. thank you ❤️ Lili
7 months ago • Smart Russian Pedicure with Gel Color
Location
/-118.254638671875,34.14939498901367,13,0/890x472@2x?access_token=pk.eyJ1IjoibWF0dHlkeWVyIiwiYSI6ImNsdmtvdWE0ajF4Mjcya2w5MnFwb3Jvam0ifQ.YP-jDX5s2VDiYSP_HVjb2A)
/-118.254638671875,34.14939498901367,13,0/350x197@2x?access_token=pk.eyJ1IjoibWF0dHlkeWVyIiwiYSI6ImNsdmtvdWE0ajF4Mjcya2w5MnFwb3Jvam0ifQ.YP-jDX5s2VDiYSP_HVjb2A)
EG Beauty Center
234 North Brand Boulevard, Downtown, Glendale, California Get directions
Member since Jan 2023