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The customer service is always amazing at Urban Piercings I honestly would never go anywhere else. Today I was looked after by Ben who is so extremely professional, super friendly and down to earth and really gentle during the whole process which makes me less nervous and comfortable making it a really great experience x

Mica L.

16 Jan 2025

I had such a great time today, I was a little nervous for my nose piercing after almost 20 years since my last piercing but was made to feel really at ease- thank you for such a great experience. I will be back!

Jen S.

15 Jan 2025

I came in for a jewellery change and this place never disappoints. The choice of jewellery is great, there is something for everyone. I went with a lovely hoop earring for my helix replacement. At the appointment I received advice and recommendations about the jewellery and the change was very professional and hygienic. I was given advice about how to care for my new piercing. Overall had a great experience. Thank you. I will always choose Urban Piercings :)

Anita C.

21 Dec 2024

The best place to go for piercings! I’ve been going there for well over 20 years and I’ve had my fair share of piercings. Every visit has been perfect! I wouldn’t go anywhere else!

Layla K.

23 Nov 2024

10/10. The lady who helped me find a white gold earring I loved, was so so lovely, friendly, helpful and kind. My cartridge piercing was done by Eliza, who was absolutely amazing, very patient, kind, explained everything and she was incredibly competent, I’m super happy with my piercing! Everything was great, the studio is lovely and very clean. I’m already thinking what piercing I’m going to get next at Urban Piercings. 😃

Anita B.

19 Nov 2024

I had a great experience today getting my conch piercing done. I’d had my other conch pierced a few years ago and remembered it being quite painful but today was fine! I was also very impressed with the variety of earrings available as well

Heather H.

6 Aug 2024

This is the only piercing shop I have gone to for the last couple of years Best service and advice Highly recommend

Kashmeera N.

6 Jul 2024

Excellent service. Everyone I interacted with was very helpful and gave me their honest opinions. I went in for a daith piercing, but my left daith was too small for it. Ben discussed all the possibilities with me and I finally decided to go for the rook. I absolutely love it, even more than the daith. Ben was amazing, very professional, he explained everything that he was doing from start to finish and made sure that I felt comfortable and at ease as he pierced my ear.

Anita C.

9 Apr 2024

We had an amazing experience at Urban Piercing. Ben was fun and engaging and was also clearly knowledgable and a pro which was reassuring for my nervous friend. We had a fab time and our piercings look incredible. Definitely the only place I will be going to and recommending.

Laurent W.

24 Feb 2024

My 8yo daughter was having needle lobe piercing after her piercings 6 months ago done by gun at a high street, had closed following a healed infection. Although the gun had been fine for her, a friend recommended needle piercing as less traumatic to the tissues. The bedside manner of the artist was fantastic, took time and explained everything clearly, really reassuring for her. She did find the needle piercing more painful in the moment, but found the manner of the artist so warm and kind that she said for her next earlobe piercing she would prefer to return here. Thanks so much!

Mushandimai H.

13 Feb 2024

Popped in with no appt on Sat and 5-10 mins later chatting with my fav piercer Evie! I was having 3 small piercings popped in my lobe just above my 2 archaic piercings (done when is 11 and 15). A bit of blue ink later, some mild swearing from me (low pain threshold) and I have a sparkly ear lobe. She also checked on my Helix piercing done a couple of years ago - cheers Evie :) Back again soon i think for a couple more ;) B

Bernadette M.

27 Jan 2024

Pierced by the amazing Ben, who has done a number of my piercings over the years. As always, Urban Piercings is the ONLY place I will let touch my piercings. All staff are brilliant and create a calm, friendly and sterile environment, and will always help you put your mind at ease, especially if you're a little nervous. Their online booking system was simple and effective, having paid a deposit online and the rest there. They also offered a great range of jewellery and were able to give sound and professional advice on the type that would fit your anatomy. Aftercare can be purchased. 10/10

Bry J.

3 Jan 2024

From booking my appointment to the end result of having both ears pierced (for the first time!), I have nothing but good to say about UP! The staff were very welcoming and helpful, and my appointment with Ben, was excellent! Ben was so friendly and easy to talk to, all the while talking me through the process step by step - throughout the appointment I felt that I was in expert hands and my expertly placed, first ever earlobe piercings is proof of that! I couldn't have asked for a more positive experience, or a nicer person - thank you Ben 😊

Mary S.

3 Jan 2024

Excellent as always! Me and my daughter had nose piercings earlier this year with Urban Piercings and then had a change of jewellery there yesterday. Always extremely helpful and great advice if you need it. Couldn't recommend them enough!

P S.

15 Nov 2023

Fabulous service. Ben was awesome and I’ll be recommending Urban Piercings whole heartedly. :)

Avery P.

24 Oct 2023

I’ve had many ear piercings done here over the span of 5-6 years and I am always impressed with how kind and friendly the staff are. The shop is clean and well kept and all the appropriate hygiene procedures are followed. I would absolutely recommend this shop

Kathryn W.

2 Sep 2023

My 14 year old had her second lobes done. Ben was amazing with her. She was a bit apprehensive about having a needle piercing, but Ben reassured her. The piercing was done quickly, very professionally and looks great! Thanks Ben! 😊

Nikki J.

25 Aug 2023

Great visit to get my daughters ears re-pierced. The staff was fantastic, and Eliza explained everything as she went through the process and made my daughter feel very comfortable. Would recommend Urban Piercings whether you are going for your first piercing or are a seasoned visitor.

Daz Y.

26 Jul 2023

Excellent experience as always. Eliza was very clear in what was happening with my daughter's (13) 2nd ear piercing, every step, hygienic (changed her surgical gloves twice), friendly, supportive, polite. I genuinely love getting my piercings here, my daughters and I all had ours done and we would never hesitate to recommend. Keep up the awesome work guys!

Caroline P.

22 Jul 2023

Fantastic ear piercing experience for my 9 year old daughter - she was made to feel totally at ease

Suzanne W.

6 May 2023

My 11 year old daughter had her ears pierced today, and I had my helix pierced. An absolutely brilliant experience, everyone was so friendly. Evie was so nice, it was the most pain free piercing I’ve ever had, highly recommended.

Sophie D.

19 Apr 2023

Really great place for my daughter’s first ear piercing. Lovely guy greeted and was super helpful in helping to choose the earrings . Would definitely recommend 👍🏻

Justine B.

25 Jun 2022

I have been having such terrible trouble getting my nose piercing to heal completely and Eliza was just so kind - both in emails and in person. I’ve been to Urban a handful of times through the years and at no point whatsoever can I fault any of the experiences I have had.

Kerry R.

19 May 2022

Made my 8 year old daughter feel super comfortable with her 2nd piercing

Rosina M.

18 May 2022

Had a lovely experience at Urban Piercings today, turned up with 2 friends to get our ears pierced and we felt super comfortable as soon as we walked in. Everyone was super friendly, and all 3 of us felt at ease after talking to our piercers, we will definitely be back for more piercings in the future!

Annie R.

2 Mar 2022

Had my daith pierced with Ben,so friendly and knowledgeable, he made me feel totally at ease. The shop was very clean and has a lovely chilled feel. Have always been to Urban Piercing over the years and will continue to do so.

Angela P.

26 Feb 2022

That was my second time coming to the place, it was for a consultation and i changed my earrings as well. Evvie is amazing she’s the one who pierced my ears in the first place. she makes sure she puts patients’ nerves at ease and she was very quick today as I told her i gotta run to work. Very helpful, friendly & most importantly she likes guns n roses! i just love her:) Thanks for the whole team they’re so lovely and they treat customers with respect and they make it personal in a very lovely way! Thanks alot Urban piercings xx Dua.

Doaa E.

18 Feb 2022

The Best! I've been going to Urban Piercings in Reading for 4 years and can heartily recommend them. You will be in good hands.

peter s.

11 Jan 2022

Came in to get a snug but my ear anatomy wasn’t right, Evie was SO helpful at advising me what to get and so patient while i decided what to do instead. Came out with a super cute piercing and piece of jewellery! 🫶

I’ve had multiple ear piercings done by Ben. I wouldn’t go anywhere else and would recommend them/him to anyone thinking of having a piercing. Everyone who works there is so friendly, and Ben always helps with queries on what piercing to have or which jewellery works best.