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Having my make up done by Polly at Glam by Polly has been on my bucket list for a long time and I can honestly say it was SO worth the wait! The salon (and the lovely team) is absolutely beautiful, the girls were warm, welcoming, friendly and so good at what they do, the absolute best... now on the the make up itself 😂 Polly is without a doubt the best make up artist I will ever have the pleasure of being glammed by. I was more than confident leaving all decisions about what would suit me down to her and I am just over the moon with how my face turned out. I have genuinely never been so happy

Layla V.

9 mar 2024

I had the most wonderful experience with Sophie - full head of highlights, cut and blow dry and styling. So professional and I felt like I had had a full hair make over

Nicola M.

19 mag 2025

I had my brows done by Louise and I’m beyond happy with the results. She is incredibly talented and really takes her time to make sure everything is perfect. She explains the whole process so calmly and clearly, which made me feel really comfortable. Her aftercare instructions are also very thorough, so you know exactly what to do once you leave. I’m so pleased with my brows! 10/10 recommend Thank you, Louise

Caroline T.

23 feb 2026

Just wanted to say a MASSIVE thank you to Louise for the glam yesterday, was the prettiest I have ever felt and I was OBSESSED. Haven’t had my make up done in years and she was so lovely, explaining what she was doing and what she thought would look best. I dont think I’ve ever had as many likes on insta before 😂 She is so talented and I cannot wait for more occasions to come in, already trying to book her for next month ❤️ xx

Ashvati N.

8 nov 2025

Makeup is always brilliant with Louise. She’s so friendly and excellent at make up! Always a lovely experience. Highly recommend. Thank you Louise 🫶🏼

I love having my hair done at Changes - everyone is so welcoming and it’s always great to catch up with Toni. She never fails to make my hair look amazing!

I had my make up done by Summer for my friends wedding and wow I’m so glad I did. I cannot thank summer enough as I initially enquired for a day which was her day off but she came in just for me to accommodate me which is unbelievable customer service. The make up was absolutely stunning and lasted well over 12 hours with many compliments. Summer made me feel at ease and comfortable and talked me through every process. I will definitely be back . Thank you once again Summer x

Lucy H.

29 apr 2026

Superb! She did such an amazing job, my iPhone Face ID didn’t recognise me, ha! Everyone has commented on my make up, I’m super chuffed :)

Best makeup artist ever!!!!!

My experience was amazing! Louise made me feel so relaxed and the make up was done immaculately and so quickly! Was stunning. Absolutely recommend! Xxx

Sobia M.

18 ott 2024

Louise is amazing!! She’s lovely always, so welcoming makes you feel at ease no matter what you’re in with her for - it’s just like having a catch up with your bestie and not to mention she’s extremely talented and knowledgeable 🙌🏼🤍🫶🏼

Oh wow amazing cut and colour as always .A fab hairstylist and colour consultant all wrapped up in one. Thank you so much Claire I love it Xxxxx

Louise did the most beautiful make up for my engagement party. She was amazing, and made me feel so comfortable, and beautiful! Thank you so much! On the hottest day ever, my make up lasted all night!

Grace B.

20 lug 2024

Absolutely love going to get my brows done with Lou, she really is an artist! X

The best experience as always. Charley is a hair artist, takes so much time and care every time. For someone that doesn't usually like hairdressers I couldn't be happier ☺️

Absolutely great service. So professional both make up and hair

Linda M.

26 ago 2023

Always connective and relaxed. Caroline knows how to make the very best for you and your hair. Her knowledge is amazing.

As always, perfect job! Done a pain free ombre top up. Thank you xx

The salon is absolutely stunning! Polly is so lovely and took so much time to make sure I was happy with my treatment. I am so excited to see the full results, such an amazing experience and would absolutely recommend!!🤍

Hannah B.

30 apr 2026

I always have such a lovely experience with Louise, she is incredibly talented, professional, and knows how to make you feel comfortable from the moment you walk in. My brows look absolutely amazing and I still get compliments on them a year down the line. Her attention to detail is unmatched, and she really listens to what you want while still bringing her expertise to create the perfect result. loveee them thank you so much xx

Had a lovely relaxed colour and cut and blow dry with Toni today really pleased with my hair and always lovely to catch up with her.

Absolutely LOVE my lip blush and seeing a huge difference in my PMU removal journey so far. Polly is so lovely and professional. I’m super happy I chose Glam by Polly xx

Kandi F.

27 nov 2025

Lou is genuinely incredible! I couldn’t be happier every time I walk out of her room feeling like a new woman. But it starts from the moment I walk in to see her, as she’s so warm and friendly! I always look forward to a catch up as well as my beautiful brows at the end of the appointment. Thank you again Lou for the years of Fabulous brows - and here’s to many more to come!

Made to feel very welcome, Amy was brilliant helped me to make a decision on style will definitely go back.

The lovely Louise did my brows, a yearly top up. They look amazing, she is very talented. Thank You.

TraceyTRACEY E.

19 mag 2025

Lou, you are an absolute magician ✨ My brows and lashes have never looked or felt this amazing. Every appointment with you is such a lovely experience, you make me feel completely at ease and talk me through each step so clearly and reassuringly 🫶🏻 The care you put into your work really shows in the results as I always leave feeling so confident and looked after. Thank you for being so incredible at what you do, I wouldn’t trust anyone else near my brows or lashes. YOU ARE THE BEST! Xxx

Another great visit to Changes. It’s always lovely to catch up with Toni and she makes my hair look so good!

Brilliant. Felt a bit deflated with hair, knowing what to do with it, whether to colour it,what products to use. Charley as always was amazing, great cut, lots of wonderful advice and looking forward to my next appointment. Thanks Charley, you really cheered me up and made me feel more positive

Really lovely hidden gem in Hemel Hempstead, had my hair and makeup done for my wedding party and they were just so lovely, would really recommend this place

Summer was really lovely, she did an incredible job of my make-up. She was great at checking I was happy during the application and the final result was flawless, and lasted over 12 hours without so much as a lip touch up! So impressed and would 100% recommend