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Absolutely incredible facial with Louise Pynen! Louise was incredibly professional and informative, explaining every step of the process and answering all my questions. She clearly has a deep understanding of skincare and tailored the treatment perfectly to my needs. What truly sets Louise apart is her holistic approach. She took the time to understand my concerns and preferences, and was incredibly flexible in creating a treatment plan that worked for me and my budget. Louise has such a nurturing and calming presence that I felt completely at ease throughout the entire experience.

Katie L.

4 Jan 2025

Hannah is very knowledgeable, friendly and fun to be around. Treatments with her are always a pleasure and she always knows exactly what I need to achieve my treatment goals.

Carolina M.

4 Dec 2025

Really helpful virtual consultation and I’m so excited to up my skin routine. Thankyou x

Sophie E.

11 Feb 2026

Fabulous permanent eyeliner treatment from Angela. Gentle, professional and extremely skilled practitioner. I wouldn’t hesitate to recommend her.

Julie T.

16 Sep 2025

I love my tailored facials with Sam as part of my skin journey, once again Sam spoke to me in detail beforehand to make sure I was happy with what she had in mind and tailored a facial to suit my skin’s needs and work around the other treatments I am currently having at the clinic. It was lovely and relaxing as always and my skin looks and feels amazing after! I always walk in there feeling a bit rubbish but walk out after feeling refreshed and very relaxed!

Sarah W.

25 Nov 2025

A wonderful luxury facial by Charlotte - again received great service and my skin feels amazing!

Amazing as ever! I have seen Louise a few times now for an array of stunning treatments. As she is so incredible I decided to spent the morning of my birthday with her being thoroughly pampered with a facial and my favourite, an Indian head massage. Her work is just phenomenal and I leave every time with glowing skin and feeling so relaxed. Thank you Louise! See you again very soon.

Victoria S.

12 Jun 2024

Great follow up treatment for eyebrows today. Thank you Angela

Julie T.

12 Aug 2025

Beautiful relaxing facial today. Face felt amazing afterwards

Lisa M.

17 Nov 2025

I had a microneedling facial with Sam today and as always she made sure I was comfortable and relaxed and explained every step of the procedure to me. I’m looking forward to seeing the results and having further treatments on my skin journey 😊

Sarah W.

28 Oct 2025

Such a truly lovely and relaxing experience with Carol and learnt so much about my skin, with plenty of recommendations from Katy. Highly recommend for anyone with difficult and stubborn skin

Bronwyn D.

29 Jan 2026

Today was the last treatment on my '6 month Raya Skin Journey', and my skin feels so much plumper and healthier. Sam is lovely, and I've learnt so much. Now that my skin is where it should be I'm looking forward to taking the next step, with Sam guiding me through the best treatments for what I want to acheive. I can't wait!

Allie A.

4 Jun 2025

Louisa is an incredibly knowledgeable and passionate skin specialist who listened to all of my concerns and taylored an incredible 2 hour treatment, just for me. She talks you through what she's doing and what it might feel like. She is caring and makes a point of not rushing you at all. Easily one of the best facials and massages I've ever had! I would highly recommend and will be a returning very soon!

Victoria D.

6 Mar 2024

Katy was super welcoming and so knowledgeable about my treatment which made me completely comfortable!

Libby D.

7 Jan 2026

Another lovely experience in a beautiful beauty cabin at Hortons Beauty . Had my nails done this time , from the minute arrive to the end it’s relaxed comfortable and a choice of beverages are available if wanted . Will be returning again for more treatments

Lisa M.

11 Aug 2025

Have had my second treatment of a Carbon facial and fell asleep and woke up with such a radiant, plump and glowing face. I went out for the day with zero makeup on just SPF. Was such a confidence boost. As always Sam provided her calm, professional and friendly persona to the entire treatment. Can't wait to see my before and after pictures at the end of my 6months. All my friends are saying my skin looks amazing and that's just after one treatment!! Thank you Sam

Polly S.

4 Jun 2025

Fantastic treatment as before, massage,facial, feet and lower legs, hands and arms, head massage all included. Rebooked for December

Susan H.

15 Nov 2024

First was the lovely pedicure with gel nails then the facial , Wow wow wow , what can I say, I’ve had many a facial in my 53 yrs in many a different places all over the uk and abroad and this has to beat hands down the best one yet . It was so relaxing , I came out glowing and so chilled not only that the best products are used . I will certainly be returning for a repeat performance in a few weeks time .

Lisa M.

23 Jun 2025

Today I had the absolute pleasure of having my first bt-advanced II facial with Katy, it was absolutely incredible. The attention to detail from the moment I entered, to the moment I left was nothing but exceptional service. This facial was special and the products smelt amazing, combined with all their nourishing ingredients benefits for my skin. My skin feels amazing, well nourished, hydrated and a brighter complexion. Pure relaxation and feelings of bliss while Katy worked her magic. I would highly recommend this treatment, your skin will truly thank you for it. Thank you Katy x

Lovely treatment today my skin is glowing. Louise is the best

Joan B.

28 Feb 2024

My first facial of my skin journey following skin lesion treatment & it was amazing! I’ve never felt so relaxed, felt like I was floating! Having fibromyalgia I’m constantly in pain but can honestly say I felt pain-free for the whole hour for the first time in years which was the best feeling! Skin looks & feels great too & Sam talked me through it every step of the way & made sure I was completely comfortable. Would highly recommend signing up for this, worth every penny & I feel confident Sam is going to completely transform my skin by the end of this, it’s already looking so much better!

Sarah W.

29 Apr 2025

Brilliant facial treatment by Katy. Her product knowledge far exceeds any other therapists I have ever been treated by.

Hannah was so friendly and welcoming. I felt very relaxed and pampered. I'll definitely be back for more treatments.

My skin feels incredible! I will be back for more. Thank you!!

Leila T.

5 Dec 2025

Fabulous carbon facial today with Lisa. Skin looks amazing after this treatment. Lisa was friendly and professional and talked me through the treatment, and kept making sure I was OK throughout. Thank you I will definitely be back. 😁😁😁

Julia S.

21 Mar 2025

Amazing facial, cannot recommend Katy and this clinic highly enough.

Another amazing facial from the best around!

As always, Sam is so professional. She talks you through every treatment, and how the products work. Being a skin care novice I always ask a lot of questions and Sam is happy to explain & answer them all with a great depth of knowledge, making it easy to understand. On top of that, every treatment has always been soooo relaxing, and I'm already seeing results after only 3 treatments. Can't wait for my next treatment with Sam.

Allie A.

24 Feb 2025

Louise is fantastic, very professional and considerate of your experience when getting a treatment.

Louise C.

26 Nov 2025

Hannah is very welcoming and very happy with my treatments. Would highly recommend