Manage active memberships

To pause a memberships from sales: 

1. Go to Sales and select Memberships sold.
2. Use the search bar to look up the client or membership name.
3. Click on the membership plan you want to pause.
4. Select Options, then click Pause membership.
5. Add an optional note for the client, which will be sent to them.
6. Click Yes, pause to confirm.

1. From the main menu, tap on Sales and select Memberships sold.
2. Locate and tap on the name of the membership plan you want to pause.
3. Select Options (the three dots), then tap Pause membership.
4. Add an optional note for the client, which will be sent to them.
5. Tap Pause to confirm.

To pause a memberships from the client's profile:

1. Open Clients.
2. Use the search bar to look up the client or membership name.
3. Click on the client’s profile, select Items then Memberships.
4. Select Pause below the membership.
5. Add an optional note for the client, which will be sent to them.
6. Click Yes, pause to confirm.

1. From the main menu, tap on Clients.
2. Locate and tap on the client whose membership plan you want to pause.
3. In the client draw, select Items then Memberships.
4. Under the membership name select Pause.
5. Add an optional note for the client, which will be sent to them.
6. Tap Pause to confirm.

To resume a membership from a sale:

1. Open Sales and select Memberships sold.
2. Use the search bar to look up the client or membership name.
3. Click on the membership plan you want to resume.
4. Select Options, then click Resume membership.
5. Add an optional note for the client, which will be sent to them.
6. Click Yes, resume to confirm.

1. From the main menu, tap on Sales and select Memberships sold.
2. Locate and tap on the name of the membership plan you want to pause.
3. Select Options (the three dots), then tap Resume membership.
4. Add an optional note for the client, which will be sent to them.
5. Tap Resume to confirm.

To resume a memberships from the client's profile:

1. Open Clients.
2. Use the search bar to look up the client or membership name.
3. Click on the client’s profile, select Items then Memberships.
4. Select Resume below the membership.
5. Add an optional note for the client, which will be sent to them.
6. Click Resume to confirm.

1. From the main menu, tap on Clients.
2. Locate and tap on the client whose membership plan you want to pause.
3. In the client draw, select Items then Memberships.
4. Under the membership name select Resume.
5. Add an optional note for the client, which will be sent to them.
6. Tap Resume to confirm.

To cancel a recurring membership from a sale:

1. Go to Sales and select Memberships sold.
2. Use the search bar to look up the client or membership name.
3. Click on the membership plan you want to cancel.
4. Select Options, then click Cancel membership.
5. Add an optional note for the client, which will be sent to them.
6. Click Yes, cancel to confirm.

1. From the main menu, tap on Sales and select Memberships sold.
2. Locate and tap on the name of the membership plan you want to cancel.
3. Select Options (the three dots), then tap Cancel membership.
4. Add an optional note for the client, which will be sent to them.
5. Tap Cancel to confirm.

To cancel a memberships from the client's profile:

1. Open Clients.
2. Use the search bar to look up the client or membership name.
3. Click on the client’s profile, select Items then Memberships.
4. Select Details below the membership.
5. Click Options, then select Cancel membership.
6. Add an optional note for the client, which will be sent to them.
7. Click Cancel to confirm.

1. From the main menu, tap on Clients.
2. Locate and tap on the client whose membership plan you want to pause.
3. In the client draw, select Items then Memberships.
4. Under the membership name select Cancel.
5. Add an optional note for the client, which will be sent to them.
6. Tap Cancel to confirm.