Electronic Commercial Documents
Learn how to automatically create and send Electronic Commercial Documents in Fresha to meet tax reporting requirements in Italy.
In this article
About Electronic Commercial Documents
Electronic Commercial Documents are digital records of sale required by the Agenzia delle Entrate (AdE) as part of Italy's tax reporting requirements. Once enabled, Fresha automatically creates one for every eligible sale and securely submits it to the AdE through a certified provider, without the need for a fiscal printer or additional hardware.
Before you begin, you'll need:
- An Agenzia delle Entrate (AdE) account
- Your Fisconline PIN and password. If you don't already have them, you'll need to request them through the AdE. Your initial password and PIN digits are issued by the AdE and can take up to 10 days to arrive.
During setup, you'll be asked to renew your AdE credentials, even if they're still valid. The AdE requires your initial Fisconline password to do this. Renewing your credentials starts a new 90-day validity period, allowing Fresha to remind you before your credentials expire to keep your connection active without interruption..
Set up Commercial Documents
- From the main menu on the left of your screen, go to Add-ons.
- Under Integrations, click on View under Electronic Commercial Documents to open the integration details.
- Click on Set up now to begin the setup.
- Review the required information needed to sync to this integration, and click on the Continue button in the top right of your screen to proceed.
- Enter your business details, making sure they match the information registered with the AdE. Then click Continue in the top right.
- Renew your tax authority credentials by clicking Renew my credentials, which takes you directly to the AdE portal. Once you've renewed them, return to Fresha and click I've renewed them to continue.
- Enter your renewed AdE credentials to authorise the submission of Electronic Commercial Documents from Fresha to the AdE.
- Click on the Confirm button in the top right to finish connecting your account.
Once setup is complete, Electronic Commercial Documents will display an Active status. Commercial Documents will then be created automatically for eligible sales, and you can view and print them at any time.
For tax reporting in Italy, you'll need to renew your AdE credentials every 90 days to keep your connection active. During setup, renew them even if they're still valid to start a new 90-day validity period and allow Fresha to remind you before they expire.
Export your Commercial Documents
- From the main menu on the left of your screen, go to Add-ons.
- Under Integrations, click View under Electronic Commercial Documents.
- Select the Activity tab and use the search bar and filters to find a specific receipt.
- Click the reference under the Receipt column to open the receipt details.
- Click Actions (three dots) to Email, Print or Download PDF.
You can view the full details of each receipt at any time, and email, print or download a copy whenever needed. Each document is also recorded in your Sales summary report and a copy is sent to clients.
FAQs
No, Fresha uses a certified provider to submit government-compliant receipts electronically, so you don't need a fiscal printer or additional hardware.
No, your credentials are securely handled by a certified third-party provider authorised to work with the AdE. Fresha doesn't see or store your login details.
You can create, renew or manage your credentials from the AdE Area Riservata. For help with your credentials and more information about commercial documents, see the official AdE FAQs.
Once you've completed setup, your connection may take a few minutes to become Active. If the status doesn't update, check your AdE credentials and complete the setup again. If the problem persists, reach out to our support team for help.
If your AdE credentials expire or the connection is lost, the integration will be disabled and electronic Commercial Documents won't be submitted. Sales made during this time won't be reported to the AdE and won’t be automatically submitted later.
The AdE requires you to renew your credentials every 90 days. Once you've renewed them on the AdE portal, reconnect your account in Fresha to resume issuing new Commercial Documents.
Commercial Documents include the business and transaction details required by the AdE, including the items sold, VAT, payment method and total amount.
Your Electronic Commercial Documents submitted through Fresha are transmitted to the AdE as corrispettivi telematici. They can be found in the Corrispettivi section of the Fatture e Corrispettivi portal in your AdE account.