How the Fresha marketplace brings new clients to med spas

For many medical spas, acquiring new clients is the biggest challenge — especially in a competitive and regulated market. While referrals and social media help, they only go so far. The Fresha marketplace gives medical spas a powerful, organic way to reach people actively searching for professional skincare and aesthetic treatments — without needing to run costly ads.

With millions of beauty and wellness bookings made through Fresha every month, here's how your med spa can tap into that demand and fill your calendar with high-quality clients.

Get discovered by high-intent clients searching nearby

When someone searches for treatments like "Botox near me," "laser facial in [your city]," or "PRP microneedling," Fresha marketplace listings show up high in Google search results. Your Fresha profile becomes your digital storefront, helping new clients:

• View available treatments and prices
• Browse images of your clinic and results
• Read verified reviews
• Book in seconds

Unlike a typical website, your profile is already optimised for SEO — so you don't need a developer or an ad budget to get found.

Build credibility with verified client reviews

Reviews matter, especially in the aesthetics space. After every appointment, Fresha automatically invites clients to leave a verified review — no extra work for your team.

• Real feedback builds social proof
• Positive reviews influence booking decisions
• High ratings improve your ranking in the marketplace

The more five-star reviews you collect, the more confidence new clients will have in choosing your services.

Highlight your expertise and specialties

Your Fresha profile lets you go beyond the basics to showcase what sets your clinic apart. Use it to:

• List advanced treatments like injectables, microneedling, IPL, or skin resurfacing
• Feature your medical director or lead practitioners
• Share before-and-after photos or certifications

This positions your med spa as professional, trustworthy, and results-driven.

Turn profile views into instant bookings

Fresha removes all the friction from the booking process. Clients can:

• View live availability
• Choose a practitioner or treatment plan
• Book without calling or emailing

Real-time bookings help fill gaps quickly and reduce the time you spend managing appointments manually.

Perform well to earn featured placement

Top-performing businesses get extra visibility on the Fresha marketplace. You can:

• Appear in featured sections and top search positions
• Benefit from Fresha's editorial and promotional campaigns
• Drive even more bookings with minimal marketing effort

To get featured, focus on maintaining availability, collecting positive reviews, and providing a great client experience.

Grow your med spa with smarter client acquisition

With the Fresha marketplace, you get a high-traffic, search-optimised platform built specifically for wellness and aesthetic businesses. Instead of relying solely on word of mouth or ads, let new clients discover your clinic exactly when they're ready to book.

Join the Fresha marketplace and make your medical spa easier to find, easier to trust, and easier to book.