Natalie Bell

I wanted a total change for my hair. Restyle and full colour. Natalie has made me feel a new woman. I can't thank her enough. I moved here 3 months ago and I'm so pleased to have found a superb hairdressers. They also do so much more... so please check them out. Love Julie x

2 місяці тому  •  2 послуги

D2 Hair Skin and Beauty

Відповідь надіслано 1 місяць тому

Julie Julie Julie what an absolutely lovely review thank you so so much 🫶🏻 we’re grateful to have you and I’m pleased that you’re happy with Natalie 💜

Welcoming, friendly, caring

2 місяці тому  •  Shampoo & Cut

D2 Hair Skin and Beauty

Відповідь надіслано 2 місяці тому

3 words we aim to achieve so thank you so much for your lovely review 🙏🏼

Natalie was nice, efficient and done a good job!

3 місяці тому  •  Dry or Wet Cut

Emma D

5 оцінка

lovely hair cut and lovely service xxx

3 місяці тому  •  Dry or Wet Cut

Felt very relaxed. Plus good conversation what more could you want. Plus a good haircut. Will recommend Natalie.👏👏👏

4 місяці тому  •  Dry or Wet Cut

D2 Hair Skin and Beauty

Відповідь надіслано 3 місяці тому

Thanks for your review Jean 🙂 we’re so pleased you enjoyed your hair service with Natalie we look forward to seeing you again soon

Having never visited D2 before, I showed the receptionist a photo of the colour I wanted and was booked with a senior stylist. On the day, I was told the look wasn't achievable and could only have one all-over colour as it would take 8hrs if I wanted to achieve this look because of the process of the base colour, then adding highlights. I feel this should have been explained before I booked. I paid for a restyle and full head colour, but comparing my before and after photos, the only noticeable change is my roots. I left disappointed and don't feel I received the service or value for money

4 місяці тому  •  2 послуги

D2 Hair Skin and Beauty

Відповідь надіслано 4 місяці тому

Thank you for taking the time to leave your feedback. We’re sorry to hear you left feeling disappointed, as providing an honest and professional service is always our priority. As a new client, a full consultation was carried out at the start of your appointment, as you’ve mentioned in your review. During this consultation, your stylist explained that the exact look shown in your inspiration photo was not achievable within a single appointment due to the current base colour of your hair and the time required to safely achieve your desired result. Rather than misinforming you, our stylist was transparent about what could realistically be achieved during your appointment and explained the process and timeframe needed to reach your end goal. Following this discussion, you chose to proceed with the agreed service based on the consultation provided. The salon owner will call you today to discuss this further with you.