Anna Agajaniani

very good

1 mês atrás  • 4 serviços

Great service! Can’t wait to come back

2 meses atrás  • 4 serviços

Anna is great, especially her attention to detail.

2 meses atrás  • 2 serviços

alejandra g

Nota 5

Love this place! Ana always does an amazing job ☺️

2 meses atrás  • 2 serviços

I booked a Russian manicure and pedicure with gel online for $180. When I arrived, I was told I had hard gel on my nails, and the service was done accordingly. However, no one clearly explained the additional costs until checkout, when my total came to $270. I don’t mind paying more, but I do expect pricing to be communicated before the service begins. What disappointed me most is that one nail was left noticeably shorter than the others, even though I specifically asked if it would be made the same length. For the amount I paid, I expected better communication and more attention to detail.

3 meses atrás  • 3 serviços

Charme Nails & Beauty

Respondido 3 meses atrás

Thank you for your feedback. We appreciate all reviews, as they help us improve and provide transparency for future clients. We would like to clarify that the service originally booked was a gel manicure and gel pedicure, as you had mentioned. Upon arrival, you requested hard gel services. Hard gel is a different service with different pricing than standard gel, and those prices are clearly listed on all of our booking platforms. Before proceeding, you were informed of the price difference and agreed to the change in service. Regarding the length of your thumbs, you mentioned that you wanted your longer thumb to remain long. At no point was an extension requested for the shorter thumb. Extending the shorter nail to match the longer one would have required additional work and an additional charge, which was neither requested nor discussed during the appointment. We respect every client's right to share their experience, and we welcome honest feedback. However, we also believe it is imp

I love Charme Beauty! Rita and the team are the best—professional, friendly, and incredibly talented. They always make me feel welcome and take the time to ensure I’m happy with the results. Their attention to detail and commitment to quality truly set them apart. The salon is beautiful, clean, and relaxing, making every visit a great experience. I always leave feeling confident and refreshed. Highly recommend Rita, Anna, and the entire Charme Beauty team!

3 meses atrás  • 3 serviços