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Charlotte is very knowledgeable and friendly and makes you feel at ease

Karen G.

30 May 2025

Charlotte is amazing , my son Max needed cryotherapy for a wart on his thumb . He has learning disability and can be unsure in new environments. Charlotte went over and above to make him feel comfortable, she explained everything to him and was patient and caring.

Caroline S.

29 May 2025

What a pleasant experience having my skin consultation today. Charlotte explained in detail what we were going to do and gave a clear and detailed explanation of the results and treatments plan going forward to get to the best skin I could possibly dream of. Would recommend visiting

Beverley D.

22 May 2025

Charlotte is amazing, extremely knowledgeable and professional. I would highly recommend her to anyone considering aesthetic procedures.

Caroline S.

8 May 2025

Very professional and knowledgable. Beautiful clinic.

Julie S.

6 May 2025

Charlotte was lovely and very knowledgeable, answered all our questions and made us feel at ease

Karen G.

1 May 2025

The treatments I received were very effective, doing just what I asked for. Charlotte was very knowledgeable about the treatments and asked throughout if was doing ok, encouraging me to relax and breath. The salon is scrupulously clean and inviting. I would definitely recommend 😊

Amanda N.

19 Nov 2024

Amazing, professional & knowledgeable.

Laura L.

19 Sep 2024

Charlotte is fantastic, professional and very knowledgeable. Highly recommend!

Rebecca C.

9 Apr 2024

I felt that Charlotte was very knowledgeable about all aspects of my treatments

Amanda N.

18 Dec 2023

Can't recommend enough! Charlotte is so knowledgeable which made me feel really at ease. I love my results and wouldn't hesitate to go back 🤩

Tania R.

6 Nov 2023

Absolutely fabulous! Felt comfortable from start to finish. Very professional.

adele b.

26 Jun 2025

Another fantastic experience for microneedling today with the lovely Charlotte. Can’t recommend her enough, great space , great treatments .

Beverley D.

26 Jun 2025

Super as usual!

Verity S.

24 Jun 2025

What can I say ! Today is exactly what I have needed for a LONGGGG time :) Charlotte answered all my questions, was so educated and give me so much good advice for my skin ! I could not recommend the micro needling facial enough - my face is so baby soft and the glow is insane ! And this is the same day ! Can't wait to see the final results in a few weeks ! And the same on my lip flip - can't wait to go back again already ! Xx

Rebecca K.

24 Jun 2025

First time getting any sort of injectables and Charlotte made me feel so at ease. She explained everything throughly and answered any questions i had. The clinic is spotlessly clean with a very inviting relaxed vibe to it. Charlotte is so lovely, friendly, professional and her passion for her job is shown with how she cares for her clients, both before during and after any treatment, 100% recommend, thank you so much x

Ashleigh N.

16 Jun 2025

Lovely and very friendly, definitely be back in the future

jodie h.

16 Jun 2025

Superb as always!

Verity S.

13 Jun 2025

Always an absolute pleasure, Charlotte is amazing at what she does

Karen G.

5 Jun 2025

Thank you Charlotte for a very pleasant visit to the clinic today for micro needling session. Charlotte explained the procedure clearly and

Beverley D.

2 Jun 2025

Charlotte is as professional as always. The skin scan was such an insight into the condition of my skin condition and any underlying sun damage. A great conversation about appropriate skincare.❤️

Clare M.

29 May 2025

Lovely experience from start to finish. Made me feel really at ease. Friendly and welcoming. Highly recommend

Sharron L.

21 May 2025

I have felt well looked after by Charlotte during my treatment - she is friendly, very efficient and professional. Thank you!

Verity S.

20 May 2025

Great advice for the next appointment as always ❤️

Clare M.

16 May 2025

Charlotte is just amazing. So friendly and experienced at what she does. Gorgeous salon too!

Emma T.

15 May 2025

The clinic is fresh beautiful and clean and from the moment you walk in Charlotte is friendly, welcoming and puts you at ease. I wasnt left with huge raised lumps and it was so fast and efficient will definitely be the only place i use x

Clare C.

9 May 2025

Charlotte is very welcoming and friendly. She reassured me throughout the whole process and I felt comfortable throughout. The clinic is a lovely space, very relaxing and clean. I would definitely recommend Refined clinic (Charlotte) to friends and family. Thank you again x

Katie B.

6 May 2025

Wow…From booking to aftercare, my first clinic appointment was flawless. Charlotte is truly amazing, warm, professional, knowledgeable and clearly passionate about what she does. She made me feel completely at ease, explained everything clearly, and provided outstanding care throughout. The clinic is welcoming, beautifully presented, and spotlessly clean, which immediately made me feel comfortable and confident . The follow-up support was genuine and thorough. I couldn’t recommend Charlotte more highly, a fantastic, 5-star experience from start to finish. I’ll definitely be returning!

Charlotte is really knowledgeable and she really helped me in many more ways than one. She is honest and professional and takes great care in the work she does. Thankyou 💗

If you're looking for someone who is both skilled and genuinely cares about their clients, Charlotte is the perfect choice.