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Very professional, friendly and knowledgeable. Would happily recommend. I shall be back.

Luci A.

3 Dec 2025

A brilliant experience with my lip filler appointment. Very professional and knowledgeable. Great care taken so no bruising or lumps. Slight swelling as to be expected and well explained the aftercare. Highly recommended. I wouldn’t go to anyone else 10/10

Marca-Jo M.

19 Aug 2025

Had a wonderful Korean facial. There were lots of stages and it was a perfect combination of relaxation and layers of beneficial treatment to the skin creating a fabulous glow and feeling of bliss. Thank you Lauren for another winning facial that left me with vibrant skin and a chilled vibe

Nina F.

20 Jan 2026

Relaxing massage by Kayleigh, really lovely experience with an inspiring and skilled young lady. Loved it x

Heather L.

24 May 2024

Had the loveliest facial with Jen today, just what I needed after a hectic day. Her space is super calming and cozy, and the products she used smelled amazing and left my skin feeling so fresh and glowy. Jen’s knowledge of the product range is fantastic, recommending the best products for my skin concerns. Thank you so much, Jen!

Rachel W.

28 Oct 2025

Lauren is amazing. I don't just feel like I'm having a facial it's more like a therapy session. I tell her everything that's on my mind without prejudice. She is worth ev

Hayley N.

12 Jan 2026

The experience went well and the treatment seems to be progressing now which is a relief. Treatment was adapted given my skin has not fully healed.

Julia G.

13 Nov 2025

Highly recommend Charlotte, she is great at what she does, knowledgeable and genuine. She will talk you through treatments and doesn't just sell you a service for profit.

Charmaine W.

20 Jul 2024

Always enjoy my visits to CLB. I’ve booked a few different treatments here this year and they have all been great. The ladies are all very knowledgable, and I really appreciate the skincare maintenance tips they share each time I visit.

Rachel T.

22 Mar 2024

Once again a delightful visit. I look forward to my appointments of relaxation. Skin is and feels amazing, hydrated and looks visibly different. Definitely improved and helps keeping a good skin care routine. Professional yet personal and very warm and welcoming. Definitely recommend

Annie W.

12 Jan 2026

The lady that carried out my treatment was warm welcoming and knowledgable. She was very informative. I enjoyed my visit today.

Clare W.

19 Oct 2025

Lovely place, really chilled, relaxing and friendly

Rosie B.

23 Feb 2024

Chole filled me with confidence. So looking forward to my next appointment

Liz H.

10 Aug 2023

Super knowledge and super efficient, looking forward to my treatment.

marisa c.

20 Sep 2025

Lauren is the consummate professional with a perfect balance of warmth and friendship. All treatments I've had with Lauren over time have never failed to produce superb results, from glowing skin, to being totally relaxed or refreshed. I can't recommend her highly enough. She is one of life's exceptional people. Lucy.

Lucy B.

29 Jul 2025

Amazing staff, very knowledgeable and super relaxing experience. Would thoroughly recommend

Daniela C.

15 Feb 2025

A wonderfully relaxing facial, Lauren is very knowledgeable about skincare and my skin felt refreshed and rejuvenated!

Lily R.

25 Feb 2025

It was my first time at Shapins, it was very nice and fresh. My Dr was lovely, knowledgeable and caring. I would return.

Amanda F.

13 May 2024

Just had my first facial done by Lauren and it was incredible. She was very welcoming, knowledgeable and gave me brilliant tips on skin care. After multiple treatments and a brilliant face, scalp, neck and shoulder massage by skin and hair feel amazing. Highly reccomend

Anna H.

17 Feb 2025

Jenn was amazing and such a welcoming/relaxing atmosphere. A great facial - with the requisite glow! Jenn was really knowledgeable and warm - I’ll definitely be returning soon.

I had my first facial with Jen today and it was not only relaxing but so informative! I like to think I’m decently knowledgeable about skincare but Jen explained so much to me that really helped and I didn’t know before. She was so knowledgeable, so lovely and welcoming and the space was so relaxing. Can’t wait for my next facial!

I can’t recommend Charlotte enough! I’ve been to her a couple of times for lip filler and she always does an amazing job. I’ve had lip filler with others in the past and found it quite painful, but Charlotte is so gentle and makes the whole experience much more comfortable. I’ve also had mesotherapy done a few times and have been really pleased with the results every time. She’s professional, friendly, and makes you feel completely at ease. I wouldn’t go anywhere else!

Had a wonderful Skin Rocks facial with Jennifer, who was very knowledgeable, professional and kind. Really happy to trust her with my skin.

I had my smile lines & lips filled today with the lovely Charlotte. Whilst the numbing cream was taking effect we went through the legalities & medical history. Charlotte took some before pics & a short video & did the same after filler had been applied. Not a painful experience & Charlottes calm attitude made the whole experience very relaxing. I’m very happy with the result.. slight bruising but we discussed after care which I’m familiar with. Great experience.. thoroughly recommend Charlotte.

I've been seeing Charlotte for approx 18 months maybe more ....she is amazing .... She does my lips...botox and mesotherapy I'm really happy with all my results... I get told all the time how amazing and healthy I look ...Its a great feeling and given me loads more confidence

This was my first visit to Jen, she made me feel really comfortable, the facial was very relaxing and she was really knowledgeable and gave me great advise and recommendations on what skincare would work for me.

Chloe was knowledgable and explained the whole procedure. She was friendly and reassuring but also very professional. Thank you.

I loved my first treatment with Jen - a fantastic treatment and her product knowledge was brilliant.

I booked the Skin Rejuvenation facial with head massage and the foot grounding therapy massage. It was absolutely amazing. It was relaxing, pampering and my skin felt amazing afterwards. I would highly recommend these treatments and wouldn’t hesitate to book them again - thank you!

Charlotte is absolutely amazing, so friendly and makes you feel so at ease and relaxed. Charlotte is a true professional and very knowledgeable. The lip filler treatment didn’t hurt at all only a slight pinch which is such a relief as I’ve had a bad experience in the past! Lips still looked great after 1 year! So happy with the results. Can’t wait for my next one! 💋