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Myself and my children have been coming to Sam for many years. A great professional service with the warmth and care from someone who really cares. Thank you Sam.

Julie B.

8 May 2025

Fantastic

Rachael S.

12 Feb 2026

Top quality cut and service. Clean shop, great atmosphere and no shortcuts taken. Attention to detail is different level. Booking system is smooth as well. Easily one of the best barbers in Rochester.

Sam always has so much patience with my girls and does a great job.

Rebecca P.

29 Sep 2023

Best hair cut Iv had in a long time, exactly what I wanted was in and out without an hour!

Amy D.

31 Jan 2026

Been coming to the same barber since 2014, standards never change always kind and reliable

Was great help me with advice on my house very chatty very nice guy

Sylvia M.

16 Jan 2026

Sam was great with Harry as always, love his cheeky new haircut 😊

Lorraine R.

28 Nov 2025

I have been coming to their other shop for years and they never disappoint. Always a good job and they’re consistent with it too.

Always a great haircut from Mick! Thank you x

Jackie H.

10 Jan 2026

Sam is always so good with cutting Lara’s hair and it looks fabulous! Thanks Sam!

Lorraine R.

25 Oct 2025

Always great

Sarah J.

9 Jan 2026

Lovely one to one experience. Felt very comfortable and listened too. My hair looks so much better after a reshape ☺️ thank you.

Elloise S.

20 Sep 2025

Always a great experience, welcoming and friendly staff.

Teresa A.

6 Jan 2026

Sam was great as ever with Harry, love his new haircut, thank you!

Lorraine R.

22 Aug 2025

Sam, you have absolutely saved our holidays! My daughter was in tears after a terrible haircut from another place, and we were both feeling really upset. I called Sam in a panic, and she kindly offered us an appointment that same day. Sam transformed my daughter’s hair with a beautiful restyle. I honestly can’t thank you enough, Sam. You were so kind, professional, and incredibly talented. You’ve made such a difference.

Sylvia D.

8 Aug 2025

Kiera was lovely! x

Amelia H.

22 Dec 2025

Lovely appointment an friendly will be returning

Louise G.

19 Dec 2025

Sam is a brilliant hairdresser and so patient with our little girl who doesn’t sit still. Molly is always excited to go see Sam for her haircuts

Fantastic

Rachael S.

12 Dec 2025

3 Brilliant cuts over the time Ive attended Roots - enablin̈g me to keep a style, while growing out layers, plus I really appreciate that my hair feels much healthier.

Excellent

Lorraine M.

22 Nov 2025

My first visit to Roots and was very impressed. I explained how I wanted my hair cut and it was done exactly as I asked.

Love be pineapple, very relaxed and friendly and always happy with hair

Jo M.

22 Nov 2025

I always feel pampered when Sam cuts my hair.She knows exactly how to give me the best cut for my very fine hair .I come away feeling revitalised and having enjoyed the chats we have too.

Mick shared so much knowledge with me about my hair and how to take care of it between visits, I find it very hard to find hairdressers who are knowledgable on wavy / curly hair but I’m glad I booked in with Mick. He made me feel really comfortable and is very kind, made my experience at Pineapple Hair Studio enjoyable. Thank you Mick! 😌

Chloe H.

15 Nov 2025

Always amazing, thank you so much Sam, Always come away feeling 10/10 😘

Very friendly and pleasant atmosphere

Gillian M.

8 Nov 2025

Great cut as always 🤗

Straightforward booking process. Went in with split ends. Walked out with no split ends.

Fiona W.

8 Nov 2025