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Cut and colour by Ellie always top quality. However I need to mention this time, the lack of cleanliness on the female side of the salon. Nothing to do with Ellie. I did mention to her. Noticeable hairs, lots of them on the chairs, wrapped round the feet of the chairs, on the mirrors, footplates and skirting under the mirrors. Was really unpleasant to see. I've read that Lancaster City Council intend to inspect barbers and hairdressers. They put a post on Facebook to say this and said all chairs etc should be cleaned hygienically after each customer. The whole place is a bit shabby 😒

Melanie F.

2 Sep 2025

Amazingly relaxing head massage and facial with Ru. My first visit and made to feel welcome throughout. Looking forward to next time.

Stephen R.

2 Sep 2024

Been to Sammy's a few times for treatments and her facials are the best there is! I suffer with TMJ disorder, incl an operation which didn't help, and have to take daiky painkillers. When I visit Sammy for her facials, she's so good at what she does, I feel so well and don't need painkillers for weeks. I leave really happy and I swear she takes 10yrs off my face.

Zoe J.

10 Jan 2026

Amazing experience! Absolutely loved the deluxe facial - highly recommended

Katie G.

20 Nov 2025

Abby was excellent - the massage and facial were both incredible!

Stacey G.

25 Oct 2025

Wonderful facial so relaxing

Alex A.

25 Oct 2025

Specially traveled almost 6 hours just to come for some facial aesthetics from Sammy. Been using Sammy now for over 3 years. Nobody in the south, can do my treatment like Sammy. Many thanks

Wyona B.

7 Jan 2026

Had a facial and back massage. A lovely experience. Felt totally relaxed. Thank you Abbey

Carol F.

9 Oct 2025

Emma is simply the best. Better than all the rest! Better than anyone, anyone I’ve ever met. Great facials. Great services. Average banter.

Mollie C.

12 Oct 2024

I had my favourite Signature Facial which is just amazing. Combining a facial with hand, feet, and a head and neck massage. Katie is so good and I guarantee you will be totally relaxed. A lovely experience.

Johanne H.

12 Feb 2025

Great experience, had a second micro needling facial. Already seeing the benefits. My skin is definitely smoother and still waiting for full results. Thank you Sam.

Emma R.

3 Dec 2025

A pedicure and facial today with Abbie, a terrific job on my toes and a sublime facial, as always, very professional and friendly

Christine M.

8 Jul 2025

I had a new hydro facial today with Katie after a friend recommended her to me. I rarely have facials as I don’t like being faffed with (don’t judge me!) This was a perfect 30 minute acid serum treatment for my 57 year old face which can be a course of 3 or 6. I’ve already booked in for another two so far. Absolutely brilliant facial treatment from Katie, who clearly knows her stuff and is very professional and also very friendly. A great little find in my opinion, I most definitely recommend this lovely independent salon

Janet R.

29 Aug 2024

I've seen Katy before for a facial and today was my 1st full body massage. Katy is such a good listener as I had a few medical issues causing me tension and pain. She designed a massage specifically fory situation. I felt totally comfortable especially being my 1st time. My shoulders, neck and feet felt like they were floating after! The room is lovely, calming, smells lovely. I 100% recommend Katy and Awaken Face and body care xx

Zoe J.

5 Aug 2024

Amazing Facial with Tracey, skin looks amazing and feels fantastic. Will definitely return again 💕

Sarah B.

5 Jun 2025

The best lashes in Lancaster 😍💗✨ xx

Sophie C.

21 Nov 2025

A new experience having the microdermabrasion facial with Tracey. I liked having the procedure explained. This is, as Tracey advised, a cleansing and cleaning facial. The cold mask went on covering my face, eyes and mouth (although the last 2 coverings are optional). Whilst the mask was on doing it's magic, Tracey massaged my arms and hands. All a very nice experience. And my skin looked fab and felt tauter afterwards. Thank you.

Paula K.

8 Mar 2025

My first time at Sammys, great relaxing experience. Had a free consultation before being advised on having a radio frequency micro needling facial. Recommended for open pores. Skin looking firmer already!! 😊

Emma R.

28 Oct 2025

Beautiful salon. Amazing service from start to finish. Had the glow facial done, skin glowing already and feeling hydrated.

Fabulous glow facial. Very relaxing and skin definitely has a glow. Thanks Caroline

Lovely salon very bright, light and welcoming. So glad I found out where Neve had moved to. It is easy to get to I don’t drive but bus and train from Lancaster are easy and frequent and it’s only a few steps to the salon. Thanks again for a lovely experience and haircut.

Hands down the best massage & facial I have ever had. The advice and service was second to none, I will highly recommend

Friendly, professional and knowledgeable. Best barbers in Lancaster 100%

My first visit to Crystal Clear. Had a much needed Back & Shoulder massage, followed by Indian Head massage and a fabulous facial (I fell asleep lol) Ru couldn’t be more lovely and I really appreciated her experienced, holistic approach to therapy. I left feeling very relaxed and thoroughly pampered. A great birthday treat! Thank you Ru 🙏

Had a wonderful experience as always! Quite addicted to the Beauty Labs essential facial. Great products!!

Had a Glow Facial with Lois and my skin felt instantly refreshed, hydrated, and noticeably brighter. The treatment was perfect for what my skin needed, would highly recommend!✨💆‍♀️

Caroline is always friendly and professional, putting you first. Another lovely manicure today and an intensive facial. Feel fantastic, thanks.

I had a fantastic hydra facial with Lois and my skin looks glowing Such a beautiful salon I will definitely be back Thank you Katy

Neve smashed it again I will never go anywhere else despite moving away from Lancaster. Always know she will help me make a decision if I’m on the fence and nails it every time Xx

As always a fantastic relaxing facial and pedicure. Caroline is very professional and makes you feel comfortable and at ease. Her massages are amazing I never tire of them. Look forward to my next appointment