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Crystal offered an amazing experience with the head spa treatment, I’ve never felt more pampered! Postpartum scalp care has been a struggle, but now feels so much healthier. John also provided a great blowout at the end of the treatment as well. My scalp and hair have never felt so good!

Felicia M.

1 Nov 2024

Everyone is super friendly as usual! John was fantastic and I love my hair!

Jordana D.

4 Sep 2024

It's always a wonderful experience at Loft. Whether it's a spa treatment with Crystal or Alora or getting our hair done by John, service is always friendly and on point. My family has continued to return to Loft since day one and will continue to support such a fantastic, local business in the future.

Miranda L.

28 Aug 2024

best place ever! i love they have everything in just one spot! i get my hair done, facial done, and so much more; and the service is amazing!

Araceli R.

24 Jan 2024

Such an amazing experience! Really enjoyed this treatment! Staff was friendly and helpful too!

Donna Marie L.

9 Apr 2025

Probably one of the most enjoyable experiences I’ve ever had at the spa! Crystal is MAGIC

Marie D.

5 Apr 2025

What a wonderful expirence. EVERYTHING WAS GREAT

Claudia M.

21 Mar 2025

Absolutely amazing! Wonderfully service!

Jasmina D.

14 Mar 2025

It was amazing, everyone was so nice and the experience was incredible!!

Kaitlyn M.

13 Mar 2025

Amazing !! 10/10 Both my facial and head spa were incredible

Daniel C.

8 Mar 2025

Amazing as usual !

Daniel C.

20 Feb 2025

So relaxing. Enjoyed the quiet stress releasing scalp therapy.

Laura K.

19 Feb 2025

I had the best experience today! The staff were super welcoming and the head spa and blow out were spectacular!! Can’t wait to return!

Shauna W.

24 Jan 2025

Absolutely incredible 😌🥲 I have struggled with scalp psoriasis for as long as I can remember. I only just found out that there exists spa treatments targeted towards psoriasis and I am hooked. Crystal is amazing! I cannot recommend this enough! I have never felt such relief… I will definitely be a repeat client!

Lauren L.

22 Jan 2025

Amazing experience!

Christina H.

15 Jan 2025

I have never been dissatisfied with the level of professionalism here at the loft. My granddaughter had gone to a mall salon months ago to colour her hair blonde. I booked her an appointment with John to show her the lofts level of expertise. Was not disappointed. Thank you John!!

Always a pleasure to come here! Clean and the staff are friendly. John is an amazing hair stylist!

From beginning to end, walking in the door to the end of my appointment was pure bliss! The staff were very welcoming from the time I had called to book an appointment and couldn’t get one for the time that I was in Niagara Falls and so they put me in a waiting list and I was so ecstatic when they called to say they had a cancellation. I had the Diamond Head Spa Treatment, it was exactly what I needed, so totally relaxing and amazing…. We all know how great it is when we go to the Hairdresser and have our hair washed, it’s never long enough, well this was an hour of that! Highly recommended!

As always, the staff at The Loft are both friendly and professional. Peter, my hairdresser, is the best for cuts and colours and I have never been disappointed. Every time I am finished with services, I leave feeling much more beautiful than when I arrived! Feel safe to have any number of the services that are offered!

Masinda is a kind person, a very talented and skilled hairstylist We had an excellent experience with her

Such a relaxing, cosy experience (goddess restorative facial). Haircut by John was excellent too!

Peter always does the best job on my hair!

Top notch! Thank you Peter for a fabulous haircut!

Always a great cut & overall hair experience w/ Peter; it’s evident how passionate he is about what he does & loves sharing his industry “tips” w/ his clients!

I had the best experience from the moment I entered this beautiful spa. The Crystal Headspa-Holistic Scalp & Face therapy was a wonderful treat. Ninety minutes of relaxation and rejuvenation. I chose to leave the last treatment in my hair and I’m still enjoying the scent. Crystal was wonderful and I can’t wait to visit again soon.

Excellent as usual. Thank you Peter for a perfect haircut. Barbro

Peter always gives the best service, his attention to detail and customer satisfaction is outstanding. He is always willing to do a quick trim on your bangs even if it is I between your regular cut. He has years of experience and I always get compliments on my hair!

Absolutely amazing, as always. Peter is the best hairdresser that exists. He never disappoints!

Always a great experience. My hair is fabulous! Thank you Peter.

I had a wonderful experience. Peter is an excellent stylist. Very very happy with my hair! Great atmosphere, very relaxing! Thank you!