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As always, I had a lovely visit to Empress to see Tom today. Just a jewellery change today and am so happy with my new choice of nose ring. Tom is such a wonderful, kind person and I look forward to my visits to see him. Also a shout out to Beth and the new apprentice who were so welcoming when I arrived. I look forward to seeing you all soon for my next piercing.

Jade W.

25 Jan 2025

I visited Empress Piercing in Cwmbrân and was taken care of by Tom. This was my second nose piercing, after a very painful/traumatic failed attempt a few years ago at a different studio. Tom immediately put me at ease with his professionalism, his friendly attitude and general 'bed-side manner'! The piercing was excellent - about 1% of the pain I felt last time, and Tom talked me through every stage. He was also very clear on aftercare instructions. I will certainly be back for more piercings, and will ask for Tom whenever he is available.

Chris B.

8 Dec 2024

As always Tom was amazing! Only in for a change of ball on my nose piercing but he went above and beyond. Was feeling a bit low today, a lovely chat with Tom and everything seemed so much better. Thanks Tom. See you soon for my next one xx

Jade W.

5 Dec 2024

Had a nose piercing done by Beth, such a lovely experience, the placement was perfect and overall she was very very lovely, couldn't be more pleased :)

Chloe B.

2 Jul 2024

I was very nervous having a nose piercing but the staff were very lovely and I was really impressed.

Charlotte C.

26 Jul 2023

Amazing experience today! The whole shop was immaculately clean. Staff are so friendly, re assuring and patient. The only place ill get a piercing! Thanks Tom. You were an absolute star!

Nicola G.

28 Feb 2025

Amazing as always. I was pierced by lauri she’s always so friendly and is really good at what she does. Recommend this piercing shop very much!!

Neathan S.

28 Feb 2025

Awesome. Friendly staff. Clean environment. Would reccomend to friends and will definatwly be back for more piercings!

Sarah T.

25 Feb 2025

Amazing as always, as great as their piercing services are, their aftercare is unrivaled!

Abi S.

22 Feb 2025

Tom was excellent. I couldn’t have the original piercing I wanted due to anatomy and was recommended an alternative and I think it looks way better. Friendly and professional staff. Would definitely recommend and I will be going back.

Stacey S.

20 Feb 2025

Second appointment at Empress and it won't be my last. Absolutely brilliant staff who are warm, welcoming and they work with what you want . Love love love my piercings. Can't wait for number 3

Keri H.

20 Feb 2025

Has the 3 for 2 ear piercings with Beth and it went great😊 can't wait to come back for more!

Danielle T.

16 Feb 2025

Amazing service. I felt very relaxed. Beth is so lovely and professional would 1000% recommend and come back for future piercings

Chloe A.

9 Feb 2025

Absolutely amazing as always! The lovely Lauri helped me pick out jewellery for my new conch piercing and my flat piercing, as well as shortened the bar on my medusa piercing. I absolutely love each and every one of them. Thank you so much!

Lauren H.

7 Feb 2025

I love this piercing shop everyone is so kind and welcoming and they are very good at calming your nerves would defo recommend if you’re looking for getting piercings done right!

Neathan S.

1 Feb 2025

Had a piercing change and lauri was so gentle and calming excellent place to get a piercing ✨

Natasha W.

1 Feb 2025

Beth was absolutely excellent made me feel comfortable and gave me a fabulous new piercing will definitely be going back !!

Rachel H.

28 Jan 2025

Extremely friendly and accommodating. Love my new piercings and the experience. Thank you Beth

Rachel P.

26 Jan 2025

Absolutely fantastic. My daughter is a 19 year old autistic girl. She struggles Enormously with trust and sensory issues. She has always wanted her ears pierced since a little girl but has never been able to go threw with it . Lauri and Tom was amazing with her .She relaxed straight away and was told step by step what was going to happen. I highly recommend Empress piercing. My daughter has has been given so much confidence. Can't thank Lauri and Tom enough.

Jo D.

24 Jan 2025

Lovely lady who did the piercing made you feel at ease definitely recommend

Jo W.

22 Jan 2025

Amazing as always- I went in for a surface tragus- I don’t have enough skin so was given loads of advice and went with a double tragus piercing that just looks outstanding. Talked through the entire process by Tom ( I think) and he was just his usual brilliant self. I’d never go anywhere else for a piercing ♥️

Sophia D.

16 Jan 2025

Amazing I can finally feel free from holding my nose for an hour

Riley L.

15 Jan 2025

friendly. love my piercing

Libby B.

13 Jan 2025

Fantastic piercing and lovely staff

Ellie B.

12 Jan 2025

Amazing service, time was taken to ensure we were having with placements and choice of piercing. Super happy!

Nicola C.

10 Jan 2025

Lauri is amazing, helix piercing was a breeze!! Lovely clean space, loads of focus on hygiene. Will be back for another piercing, I can feel it! Thanks Lauri

Alison S.

7 Jan 2025

I had a brilliant piercing experience with Beth today. She was super friendly and chatty, and despite my nerves she made me really relax. The process itself was was fast and efficient and she talked me through each step clearly so I understood what was happening, despite having my eyes tightly shut! Thank you for a really positive experience :)

Alexa M.

4 Jan 2025

This was my second visit to Empress Piercing in Cwmbrân - this time I took my 11 year old step daughter and were seen by Tom again. Honestly, I couldn't praise Tom's service enough - he treated my step daughter perfectly. She has a condition which Tom needed to know more about, so he spoke with her directly, and discreetly, empowering her to own the conversation and take responsibility herself. I think a lot of people would ask the parent - but I loved Tom' approach. Tom is now 100% the only piercer my family will use!

Chris B.

23 Dec 2024

I wouldn't go anywhere else for a piercing ❤️ Tom was amazing and gave fantastic advice. Not to mention being a piercing icon !! All staff give you the truth when piercing, rather than just piercing you. They care about all their clients. Go nowhere else ⭐⭐⭐⭐⭐

Vicki G.

21 Dec 2024

Amazing, my first time going to the Empress and it was great all the staff were lovely very comforting, cheap affordable and the person who did my new piercing! Couldn’t fault him so gentle talked me through the whole process! Will definitely be recommending The Empress Piercing to anyone who ask!

Eve May E.

21 Dec 2024