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Carole came to my rescue when I hurt my back. She fitted me in last minute and worked miracles. I went in with my body completely wonky and so much pain, came out with almost normal posture and so much less pain! Wish we’d had before and after photos. Thank you so much Carole.

Ria N.

12 Dec 2025

Did a great job on my hair colour and facial waxing. Always go there.

Lina D.

8 Nov 2025

I have Parkinson’s disease. Carol is absolutely brilliant. Kind, supportive and very skilled. Had the most wonderful massage today. Stiffness and tightness in muscles was greatly relieved. Carol has a holistic approach which soothes body and mind. I always feel so relaxed during treatment. Can’t recommend her enough!

Char D.

6 Nov 2025

So relaxing and beautiful

karen R.

8 Oct 2025

Carole was wonderful

Keith R.

2 Oct 2025

Very caring and great experience, my daughter really enjoyed her massage. Thank you!

Vaqar A.

20 Sep 2025

A beautiful experience as always with Carole 🥰 thank you so much!

Kayleigh B.

7 Jul 2025

I had a lovely calming reflexology session with Carole. I can highly recommend her and the beautiful space she has created.

Paula F.

17 Jun 2025

Such lovely, thoughtful, caring massage. Everything had been warmed, including the bed, towels, face cloths, face pillow. Will be back again soon.

karen R.

3 Jun 2025

Amazing!

Nichola H.

9 May 2025

What a treat this was. From the setting, the ambiance, Carole's warm welcome, the whole massage experience from start to end...and then a soak in the hot tub while being surrounded by beautiful trees...I would definitely go back and highly highly recommend!

Giuseppina F.

29 Apr 2025

Carole is such an amazing, friendly and warm person. She is a great and knowledgable practitioner and I felt very relaxed after the treatment. She even offered a slice of homemade flapjack after the treatment! I love the garden and the room as well. Will definitely be back ❤️

Janelle L.

24 Apr 2025

AMAZING!

Nour N.

18 Apr 2025

Had such a wonderful time, thank you so much <3

Kayleigh B.

18 Apr 2025

Gteat experiance.very through. Customer service is great. Highly recommend

Bernadette M.

27 Mar 2025

I was with HEER she is so humble and so helping to suggesting me the best deal and services she saved my money by giving me great offers as I booked online and there were no Ramadam discounts visible. I would 100% recommend her 👌 last but not the least MONA were also providing her magnificent help.

Syeda Salma Faraz A.

27 Mar 2025

The service was great and the staff were so welcoming. Definitely be back!

Amelia B.

17 Mar 2025

Always excellent - every massage slightly different as well. Highly recommended

Phil H.

11 Mar 2025

Lovely friendly staff , very accommodating. Good treatments available, left with my hair feeling very lovely thank you

Maria Y.

7 Mar 2025

I had the most wonderful spa afternoon at Carole’s. I went with a friend, and Carole made us feel so welcomed and relaxed. The massage was amazing followed by a dip in the hot tub and sipping tea on the terrace. Bliss! 💕

Nina C.

4 Mar 2025

First time at Touching Lives and I will definitely come back. Carol was very welcoming, had the ability to make me feel closer than just a client , lovely chat and the massage was great as well as the whole ritual which makes the experience more unique. The place is an authentic retreat in the heart of Hampton Hill. Highly recommended

This was an absolutely amazing experience and worth every penny. Carol’s attention to detail is truly beautiful. The room was set up so thoughtfully — peaceful, beautifully lit, and filled with the most gorgeous scents — and the grounds themselves are stunning. Carol’s added touches, from the visualisations to the singing bowls, made the whole experience deeply immersive, and the massage was simply divine.

Incredible hot stone massage. Thank you Carole. A real treat on Christmas Eve.

Carole is not only a wonderful therapist, she is an incredible lady. I had such a beautiful two hours with Carole; the most relaxing facial I’ve ever had, and reflexology for the first time. The environment is beautiful, calming and relaxing, and Carole expertly and warmly, guides you through how your treatment will go. I cannot recommend Carole enough and I will be back. Thank you so, so much, I feel wonderful even the next morning. Layla. Xx

Me and my wife had an amazing experience with Carole, this was our first couples massage here in the UK and it is definitely the one to beat!

My first massage with Carole was beyond expectations. Her treatment room and garden is beautiful, a very spiritual space, like stepping into a magical fairy world, I felt totally relaxed and comfortable. The massage itself was so calming, she has amazing hands that’s are gentle but firm and she knew just where I needed the attention. I felt so relaxed afterwards, like I’d had a big warm hug, it really was a beautiful experience. I can’t recommend Carole enough and looking to my next visit

After quite the week and a very long car journey, the hour with Carole was just what I needed. Cozy, grounding, calm and a true “note to self” Look after you body and soul - Carole, I always say this and I will continue to do so; you have an extra sense in knowing just what I need. Very special 🙏❤️

I have great experience at Makeover by Sara, I had a full head highlight and My hair dresser heer was very professional, She did excellent job without damaging my hair.I highly recommend!

Mona was exceptional!

Great salon, very experienced. Highly recommend 👌