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I had a nail appointment with Lauren today for BIAB. I’m new to getting my nails done and have been going to the same tech/salon for a few months and getting constant infills. It turns out they weren’t being honest about the health of my nails and about removal between infills. Lauren was not only lovely in general but so so honest! She educated me a lot and asked me to stay in touch with photos of my damaged nails. I will definitely be returning for a service when my nails are healthier ☺️

Kayleigh E.

4 Dec 2025

Lauren is professional and great she takes care and provides an amazing service and I also enjoy the chat 😊

Keshia H.

29 Nov 2025

First class service as usual. Especially Charlotte who gave me a new look ! Thank you 😊

Melanie H.

15 Oct 2025

I’m so sorry I didn’t get the young ladies name who done my makeup. She was so lovely and done exactly what I asked for. Would highly recommend

Sally L.

11 Oct 2025

Great service, lovely atmosphere. Loved my finish hair by Charlotte

Amy R.

8 Oct 2025

Can't recommend highly enough. Got make up done and hair up for a wedding. Looked fab, felt fab and will definitely use there services again. Lauren was the amazing woman on the make up, listening to what I wanted and made it look even better! Unfortunately I'm not sure of name of girl who done my hair (Serenity please comment) however she was another angel who listened and made my hair looked fab. If you have a special occasion get to Serenity. Xx

Elizabeth C.

30 Aug 2025

Brilliant service

linsay h.

9 Jul 2025

Fantastic service all round Kristine is fantastic for massage for me

Suzanne C.

5 Jun 2025

Great experience with Gemma having my makeup done feel ready to take on the day xxx

Sharon M.

5 Apr 2025

Fantastic service

Suzanne C.

22 Mar 2025

Amazing customer service. Very welcoming. I've been in for my hair and was made welcome and comfortable. My hair looks amazing! I came in again for lash and brow tint and again I was made to feel so welcome

Chloe A.

8 Feb 2025

My daughter and her 3 frie daughter all has the princess pamper experience for her birthday. From the moment they arrives they were treated like royalty. Wicked soundtrack playing all singing and pampered like a real princess! All the girls loved their experience, from the beautiful curls in their har, the vibrant colours in their nails and their facials and massages just sent them into another wold and calmed them all down to a dreamy state! Fabulous service with goody bags for each girl and memories that will last a lifetime!

Laura H.

1 Feb 2025

Massive thank you to Kirsten for doing such an amazing job on my makeup! Her attention to detail and ability to bring out the best features is incredible. I felt so confident and absolutely loved the final look. Highly recommend her talent and professionalism!

Ruth C.

16 Jan 2025

Great service, Kristin was brilliant. Thank you so much.

Alison S.

14 Dec 2024

Friendly and professional service from Kristina as always 🥰

Melanie H.

16 Aug 2024

Fantastic blow dry for £10. Really nicely done, would recommend. :)

Sobia T.

8 Dec 2025

Amazing blow dry by Paige, super bouncy… I love it xx

Ruth C.

8 Dec 2025

WOW… absolutely amazing, a full body massage, the most amazing facial and to top it off, reflexology and it just hit the spot, Lauren was the best… I’ll be back very very soon. Highly recommend this amazing Top to Toe Treatment xx

Ruth C.

5 Dec 2025

Had an appointment this morning with junior stylist Paige for special offer of cut and blow dry. Paige did an excellent job and I'd definitely book an appointment again with her. Absolutely loved it

Gillian D.

1 Dec 2025

Charlotte was lovely. Very professional, beautiful cut, and very informative. Would highly recommend !

Sally L.

28 Nov 2025

I've never been to Serenity before and the staff were so welcoming when I came in. I would highly recommend Lauren's massage. It was very relaxed and she also made sure to focus on areas I had requested. Will definitely be back!

Ailsa K.

27 Nov 2025

I’ve just had the Top to Toe Pamper at Serenity and WOW… what an experience! From the moment I walked in, I felt relaxed, but Lauren truly took it to another level. Her touch is incredible — she has that rare magic where you can feel the stress melting away with every movement. The deluxe facial left my skin absolutely glowing, the full body massage released tension I didn’t even realise I was holding, and the reflexology was the perfect grounding finish. I came out feeling lighter, calmer, and completely renewed from head to toe. If you’re thinking about booking this pamper… do it xx

Ruth C.

26 Nov 2025

Really really good :)

Sobia T.

17 Nov 2025

Hello My name is Sophie and Im 10! I had a really really good time today at the salon. I had a Tween pamper. Erin is really cool and we had a really good talk about girly stuff. Sophie did my hair she is so gentle and I had the best curls I’ve ever had. I’m so happy thank you xx

Charlotte S.

17 Nov 2025

First visit to Serenity and Chloe was so lovely, friendly and kind to Rebecca. She cut her hair perfectly. It was a lovely calm atmosphere and all the other staff were so friendly too. Will definitely return!

Claire N.

15 Nov 2025

Recently booked in for deep tissue massage, facial , foot spa and a balayage. Massage was excellent especially after with three c sections! I felt brand new after. Foot spa and facial were good but - the facial broke me out badly (possibly might just been my skin being sensitive) and foot spa didn’t really help with any rough skin but definitely relaxing! Had my balayage with Charlotte and honestly Iv had so many compliments on my hair. Finally found a hairdresser who gives you exactly what you ask for and leaving your hair feeling healthy! Will definitely be retuning for my hair! 100%

Hafsa A.

6 Nov 2025

First time visiting Serenity in Wishaw and I had a very positive experience. Lauren did my toenails with gel Polish in a lovely bright, relaxing room. Great selection of colours to choose from and I'm delighted with the finish. Would highly recommend Serenity for all your beauty and hair treatments.

Excellent service as usual. Ladies are always friendly and helpful. Highly recommended xxx

Fantastic service. Thankyouxx Will definately be backx

Excellent service very friendly and professional. Emily gave the best massage and facial so relaxed I fell asleep 😴. Definitely be back