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Amazing customer service. Very welcoming. I've been in for my hair and was made welcome and comfortable. My hair looks amazing! I came in again for lash and brow tint and again I was made to feel so welcome

Chloe A.

8 Feb 2025

Fantastic as always by the best 💖

Yvonne C.

15 Oct 2025

I had a nail appointment with Lauren today for BIAB. I’m new to getting my nails done and have been going to the same tech/salon for a few months and getting constant infills. It turns out they weren’t being honest about the health of my nails and about removal between infills. Lauren was not only lovely in general but so so honest! She educated me a lot and asked me to stay in touch with photos of my damaged nails. I will definitely be returning for a service when my nails are healthier ☺️

Kayleigh E.

4 Dec 2025

Had an appointment this morning with junior stylist Paige for special offer of cut and blow dry. Paige did an excellent job and I'd definitely book an appointment again with her. Absolutely loved it

Gillian D.

1 Dec 2025

Lauren is professional and great she takes care and provides an amazing service and I also enjoy the chat 😊

Keshia H.

29 Nov 2025

Charlotte was lovely. Very professional, beautiful cut, and very informative. Would highly recommend !

Sally L.

28 Nov 2025

I've never been to Serenity before and the staff were so welcoming when I came in. I would highly recommend Lauren's massage. It was very relaxed and she also made sure to focus on areas I had requested. Will definitely be back!

Ailsa K.

27 Nov 2025

I’ve just had the Top to Toe Pamper at Serenity and WOW… what an experience! From the moment I walked in, I felt relaxed, but Lauren truly took it to another level. Her touch is incredible — she has that rare magic where you can feel the stress melting away with every movement. The deluxe facial left my skin absolutely glowing, the full body massage released tension I didn’t even realise I was holding, and the reflexology was the perfect grounding finish. I came out feeling lighter, calmer, and completely renewed from head to toe. If you’re thinking about booking this pamper… do it xx

Ruth C.

26 Nov 2025

Really really good :)

Sobia T.

17 Nov 2025

Hello My name is Sophie and Im 10! I had a really really good time today at the salon. I had a Tween pamper. Erin is really cool and we had a really good talk about girly stuff. Sophie did my hair she is so gentle and I had the best curls I’ve ever had. I’m so happy thank you xx

Charlotte S.

17 Nov 2025

First visit to Serenity and Chloe was so lovely, friendly and kind to Rebecca. She cut her hair perfectly. It was a lovely calm atmosphere and all the other staff were so friendly too. Will definitely return!

Claire N.

15 Nov 2025

Recently booked in for deep tissue massage, facial , foot spa and a balayage. Massage was excellent especially after with three c sections! I felt brand new after. Foot spa and facial were good but - the facial broke me out badly (possibly might just been my skin being sensitive) and foot spa didn’t really help with any rough skin but definitely relaxing! Had my balayage with Charlotte and honestly Iv had so many compliments on my hair. Finally found a hairdresser who gives you exactly what you ask for and leaving your hair feeling healthy! Will definitely be retuning for my hair! 100%

Hafsa A.

6 Nov 2025

Felt so welcome and at ease. Truly relaxing experience

Amy R.

31 Oct 2025

Love my hair as always 💓

Julie M.

30 Oct 2025

Great massage, will come back again.

Julie O.

29 Oct 2025

Two of us came for treatments and both thoroughly enjoyed ourselves. The ladies at Serenity are always so lovely and accommodating couldn't recommend them highly enough 🙂

Em 8.

23 Oct 2025

Fabulous colour with Charlotte and lovely wash and blow dry with Jenna

Laura H.

21 Oct 2025

First class service as usual. Especially Charlotte who gave me a new look ! Thank you 😊

Melanie H.

15 Oct 2025

I’m so sorry I didn’t get the young ladies name who done my makeup. She was so lovely and done exactly what I asked for. Would highly recommend

Sally L.

11 Oct 2025

It’s been a while since I’ve had my eyebrows done and I was really nervous about trying a new place but I shouldn’t have worried. Amazing service, couldn’t believe how nice my brows turned out (they’re really thin and horrible), lash lift & nails look amazing too. Lovely staff and a lovely salon, I’ll definitely be back!

Love my Christmas nails! The time Amy takes and detail she puts into her designs is amazing, I can’t believe they are hand painted! She always makes sure you are happy with them as she’s going along too, just the best at what she does! Thank you! Xx

Thank you Charlotte for my amazingly uplifting facial and Ruth for reiki your the best! X