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Fab experience with Tom! Had my rook and conch pierced and Tom was so lovely and professional. Explained everything clearly, checked I was happy with everything and even accommodated a last minute jewellery change for my healed daith piercing. Highly recommend Tom and Empress Piercing. Thank you so much!

Claire L.

15 Jul 2025

Very clean tidy looking shop. Best experience i’ve had in a piercing shop so far. Tom who done the piercings was very friendly and respectful, ensured it was clean and cleaned after it was pierced. Would definitely go again. Thank you!

Jason S.

4 May 2025

As always, I had a lovely visit to Empress to see Tom today. Just a jewellery change today and am so happy with my new choice of nose ring. Tom is such a wonderful, kind person and I look forward to my visits to see him. Also a shout out to Beth and the new apprentice who were so welcoming when I arrived. I look forward to seeing you all soon for my next piercing.

Jade W.

25 Jan 2025

I love this piercing studio!!! I’ll always go back there and recommend to everyone. Beth is awesome, makes you feel so welcome and calm throughout the appointment, takes time and care for you to choose your jewellery based on your style and anatomy. Lauri also is amazing, goes above and beyond for you, super helpful and kind. Her knowledge of piercing is top tier and you’re guaranteed perfection. I’ve never been pierced by Tom but he seems so so friendly and always smiling ! The studio is very very clean and cool. 5 stars all around

Amy R.

30 Nov 2024

Excellent! My daughter had her belly button pierced and a few months ago, her ears. Both times Georgia was fantastic, explaining everything, very patient, great choice of jewellery. Aftercare advice given and we bought the spray to keep the piercing clean etc.

Marsha W.

4 Jan 2024

Worried about the pain of a conch piercing? Don’t be- Lauri was fantastic and I absolutely love my premium piece of jewellery! Brilliant experience from start to finish! Wouldn’t go anywhere else to get pierced!

Sophia D.

29 Apr 2023

Walked in to get the other side of my nose pierced. Tom was super friendly and put me at ease straight away! Tom lined up my new piercing with the other side perfectly. Would definitely come back and again!!

Mollie Y.

29 Jan 2026

Amazing as always!! Em always takes her time to get things absolutely perfect and always explains everything she’s doing as she’s doing it so there’s never any surprises, honestly can’t recommend her any more! I’m obsessed with my new jewellery and piercing! Thank you so much! Xxx

Victoria C.

24 Jan 2026

Emily was amazing ! One of the easiest piercings I've ever had - and I've got a few !! Very knowledgeable, friendly and best of all highly recommended. I wouldn't go anywhere else for a piercing

Vicki G.

15 Jan 2026

emily is always so kind and helpful! whether it’s a new piercing or just a downsize, i always feel welcomed and in good hands. the only place i trust to get pierced

Millie P.

14 Jan 2026

My daughter had her ears pierced for the first time today and I couldn't have wished for a better experience l. Adele my my daughter at ease from the moment we got into the room. Would definitely recommend Empress Piercing Cwmbran

Cerys P.

27 Dec 2025

Courtney was amazing from the get go. She made me feel so at ease, explained everything clearly before doing my septum piercing and the hygiene levels were top notch as well as the aftercare explanation, im very happy with my new piercing, I always go to empress for my piercings and wouldn't go anywhere else, great studio, great staff

Claire T.

16 Dec 2025

Tom gives such a safe and comfortable environment to get pierced in and I am so glad I’ve had the pleasure of having all my newest piercings done by him. I love our interactions and his support throughout the process, I look forward to more in the future with him!

Mel W.

13 Dec 2025

Tom pierced my nose, my daughters belly button and my partners scaffold .. he’s so lush.. talked through every step and kept my daughter so calm .. we love going to empress for our piercings

Kim L.

9 Dec 2025

✨ Ear Piercing Review ✨ From start to finish, the experience was absolutely brilliant. Booking the appointment was simple and stress-free, and the staff couldn’t have been lovelier. Their advice was clear, communication was spot-on, and they made me feel completely at ease throughout. Amazing choice of jewellery. The studio itself is spotless, modern, and has such a trendy vibe. Couldn't recommend enough. Thank You Lauri x

Natasha T.

26 Nov 2025

Took my 8 hear old to get her ears pierced. Yom was bubbly, friendly and explained every step clearly. He was careful with the piercings. Would recommend Tom to anyone getting piercings and especially children, hes really good with them. Thankyou!

Kate E.

22 Oct 2025

As always, a great appointment with Lauri. She always makes me feel comfortable getting pierced and ALWAYS builds me up and leaves me walking out with a bit more confidence than I walked in with! 7 piercings down and more planned, will always book with Lauri!

kate o.

11 Oct 2025

Absolutely amazing experience was made to feel very welcome and comfortable on arrival! Great chat! Felt at ease throughout my piercing was great at making sure I was happy prior to completing piercing. Was blown away to hear profits go to supporting breast cancer 🎀 means alot to me after loosing my auntie to breast cancer. Purchased after care loved how explained everything and gave brilliant aftercare card. Highly recommend for piercings 👌

Sarah T.

7 Oct 2025

Had my flat pierced by Emily, she was so wonderful and helpful, truly created a positive atmosphere were I felt comfortable and happy! Would never go anywhere else, (Cwmbrân) Empress Piercing truly is the best!

Ffion B.

30 Sep 2025

Super great as always! Picked out some cute new jewellery for some existing piercings, staff were wonderful and helpful :)

Hannah M.

24 Sep 2025

Had my central eyebrows pierced by Laurie, she was super patient with me when I was deciding on placement and she lined them up perfectly. Such a lovely experience and such a lovely piercer! Thank you I’m obsessed with my new piercings <3

Angharrad J.

30 Aug 2025

Booked in with Emily for my wife's first body piercing. She was absolutely fantastic, explained everything and was very reassuring each step of the way. Emily was fantastically helpful, polite and professional.

Karl C.

30 Aug 2025

Emily was friendly and patient despite how busy the shop was, took the time to show me what jewellery the shop offer. Virtually painless piercing and great customer service!

Jo R.

22 Aug 2025

Another great visit to this store for a flat piercing and some beautiful jewellery to add to a growing collection. Highly recommend this place

Helen M.

8 Aug 2025

Will not go anywhere else for my piercings, Emily did my medusa piercing today and talked me through the entire process, minimal pain, hygiene levels are top notch, great team that go above and beyond

Claire T.

26 Jul 2025

The staff was lovely and loving and caring and I would recommend them for piercings and they are so lovely people and good customer service skills and this lovely lady she been so nice to me and when she did my piercing and she told me to breath in and breath out and I just want to thank everyone really appreciate 🥹🥹🥹❤️

Parveen M.

25 Jul 2025

Although I had the wrong nose for a septum piercing, the artist I had, Lauri, was amazing and I ended up getting a nose stud which looks amazing. Will definitely be going back!

Chloe N.

19 Jul 2025

I had the pleasure of Adele being my piercer. She was exceptionally professional and charismatic. Ensuring all equipment was sterilised and cleaned beforehand. She checked in throughout the appointment, ensuring I was comfortable to continue and happy with the progress. I also witnessed another staff member there talking with a young girl and reassuring her and making her comfortable for her first piercing. The finished piercings are healing nicely without any signs of infection. The central location in Cwmbran and skill of those working here make it my future go to for all piercings!

Joshua O.

19 Jul 2025

Had 2 new piercings today, always choose to come back here (as I have several times now). Also convinced my mum to have her nose pierced and Tom helped her throughout. The place to come for piercings!

Carley G.

18 Jun 2025

Emily was great! Went in to have my navel re pierced after removing for an operation in November. Emily quickly realised she was able to use a taper needle to reopen the old piercing as it had shrunk not closed. Saved me having to have it re pierced and I changed two other piercings jewellery during my appointment. Always happy with the service when I visit empress and this time was no different. Thank you! 🙏 x