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Amazing haircut and blow dry! Lorena is very professional, accurate and she provides you with thoughtful advice depending on your needs. I was so happy with my new look! I definitely recommend her!

Veronica T.

5 Jun 2025

Very accurate pedicure, thanks Michelle. The whole team is extremely friendly and supportive. I can't wait for my next appointment!

Veronica T.

30 May 2025

I had a wonderful experience getting both ears pierced here. The care, attention, and patience were flawless from start to finish. Everything was done with such kindness and precision, making the whole process comfortable and pleasant. A truly professional and attentive service — I couldn’t be happier and highly recommend them!

Alex A.

14 Sep 2025

Chloe T is lovely and gave me the best body scrub and wrap in such a relaxing environment. I wish I’d had this treatment before as it also involved massage and leaves your skin so smooth. I would highly recommend Chloe. She is so nice and highly professional.

Elizabeth G.

24 Jul 2024

I got a wash-cut-blow dry with Patryk. I was well taken care of. Got what I wanted and what was best for my individual case! (Many tips and recommendations, too!) Thank you 🙏🏻 everything was very professional

Kristina D.

5 Feb 2026

Great. Happy to come back.

Matt L.

5 Feb 2026

Ginan is brilliant and recommends treatments to suit your needs. The facials are amazing and my skin feels alive again every time I go. I highly recommend Beautie Lab and the team. I don't go anywhere else.

Julia S.

5 Feb 2026

Had an amazing blow-dry! Lorena perfectly understood what I had requested and was very helpful with her recommendations. Thanks Lorena.

Vinitha A.

4 Feb 2026

Great service. Lovely guy. Made me feel amazing. Hair cut and colour look lovely too. Thank you.

Ellie K.

31 Jan 2026

I am never disappointed. I have been going to the Beautie Lab in Eltham since it opened. Lovely service, premises and treatment variety.

Rosaria L.

27 Jan 2026

May is the best!

Liza H.

22 Jan 2026

I always have such a great experience at the beauty lab. Highly recommended

Wicca M.

20 Jan 2026

Just the best!🫶

Dana C.

20 Jan 2026

Great, as always

Julie-Anne H.

18 Jan 2026

Sabita is excellent at her job,friendly and skilled with manicures and pedicures. I’ve been a client for over 4 years and appreciate the clean, welcoming salon. Recently, I asked about redeeming two loyalty cards, and the manager said they no longer use them. I understand the switch to the online system, but even a small gesture or discount for long-term clients would be appreciated, rather than the cards being completely invalid.

Sofia M.

17 Jan 2026

Great customer service - calming and kind.

Sally-Ann A.

17 Jan 2026

Shagol does the best wax!

Lisa C.

10 Jan 2026

First time doing body laser and it was a great experience and will be my go to from now on, joana was amazing and explains the procedure well and also eases you throughout! Love her will always be coming back❤️

I’ve been going to Joana for laser for a year and a half now and I can’t recommend her enough! She’s professional and polite, extremely warm and welcoming and makes you feel comfortable The results have been amazing even after my first sessions I noticed great results, I’m now basically hairless, starting on other areas of my body. Thank you for your fantastic services Joana!

Joana is incredibly professional and kind — she always makes me feel comfortable during my treatments. I’ve been having full-body laser sessions with her for a few months now, and I’m genuinely impressed with the results. In most areas, hair no longer grows at all! Thank you, Joana, for the amazing service and care. Xx

I had one of the best full body massages I have ever had at Beauty Lab, followed by a manicure, it was the perfect birthday gift!

My experience at Beauty Concept was lovely, Joana is very kind and professional, I had full body laser treatment and it wasn't painful at all and Joana made me feel very comfortable, As a Black woman is hard to find a laser that is suitable for our skin I'm very satisfied with my all experience at Beauty Concept.

Had a full body massage and it was fantastic left feeling so relaxed 👍 Would highly recommend 😄

As always great. Shagol is really good. I will be back soon.

joana is a darling ❤️ I am really happy with my laser treatments. She make sure to keep the pain minimal. Amazing results too — my hair growth has almost disappeared. Most importantly she make the customer feel so comfortable 🌸Highly recommend!

Amazing therapist, Shagol always kind and professional

Lovely foot and leg massage. Very welcoming.

Shagol is brilliant, always a perfect wax

Jinan was very welcoming, warm and friendly. The facial was lovely and she went the extra mile! She was also knowledgeable and very helpful!

The results are noticeable right from the second sessio.🌸🌸🌸 I’m very grateful ❤️to have met Joana. She 💕is exceptionally 💕talented and truly outstanding at what she does💕💕💕💕