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I came in today as a walk in needing some help with a piercing that I had done in August 24. I changed my nose stud after waiting for the time I could however I didn't put the right nose ring in it's place which caused a iratation bump and the piercing closing due to the thinness of the ring. Lucy came to my rescue and put a new nose stud in and gave the irratation bump some TLC. I wouldn't of got myself into this trouble if I had gone into the studio for a a jewellery change. Lesson learned and hopefully this feedback encourages nobody to make my mistake. Thank you so much for your help Lucy

Hayley K.

1 Feb 2025

Fantastic service for my daughter's ear piercing and they really put my daughter at ease.

Emma K.

26 May 2025

I don’t even want to try and count how many piercings my daughter now has, but we go to Lucy EVERY time. Lucy is always very reassuring, patient and caring. She explains everything clearly. We always take Lucy’s advice as we have 100% trust in her. The shop is always kept clean and tidy, correct PPE is worn and all equipment is sterilised. Wouldn’t take my daughter anywhere else!

Nicole E.

23 May 2025

Called in on the hop for a nose piercing jewellery change and wasn't disappointed. Great service yet again and at a great price!

Michelle T.

3 May 2025

We had a great experience today with Ashton! Very reassuring and great to talk to if you’re nervous!! Thank you very much we love the piercings 😁

Ella E.

26 Apr 2025

I was pierced by Lucy and would highly recommend!! She made me feel so comfortable and advised me on the best piercing possible for my anatomy as I wasn’t sure. I am so so happy with my piercings and the placements and will definitely be coming back for more! Thank you!

Niamh M.

15 Apr 2025

Fantastic experience for my 9 year olds first piercing (ears). Ash was super friendly, got her chatting and really put her ease. Explained everything well and even entertained all the questions she had with patience. Thanks so much!

Lucy J.

12 Apr 2025

Perfect service by Lucy again, thank you and I love my new piercings ❤️

Rachel M.

11 Apr 2025

Amazing! Super friendly staff who take great care in ensuring piercings are perfect.

Kelly S.

7 Apr 2025

Lucy and actually all the staff there were amazing! Even the Humour and then to the jewellery to the piercings beautiful and perfect! I couldn’t recommend them enough. Completely different experience to anywhere i have ever been before. Looking forward to coming back felt completely put at ease Thank you again 🩷🖤

L G.

5 Apr 2025

Another fantastic piercing with Ashton today. I love the convenience of being able to book through the Fresha app as well. Book here for all your piercing needs and you won't be disappointed!

Michelle T.

29 Mar 2025

As always Lucy is amazing, ended up leaving with 4 jewellery changes and 2 new piercings. Always so welcoming and aways up for such a good natter xx

Katie C.

29 Mar 2025

Amazing as always!! LOVE my new piercings! Thankyou Lucy! ♥️

Sammie jo N.

15 Mar 2025

Lucy and trainee (didn’t catch her name) both put me at ease for my piercing. I will be going here for more piercings in the future. Great spot. X

Amy C.

14 Mar 2025

I came in today to have my 2nd lobes done. I've scar tissue from a piercing gun about 10 years ago on one of my lobes. Lucy was able to fortunately make the piercing happen and positioned in the right place so it was away from the scar tissue but still looked good. I always leave empress feeling happy and well looked after. Thanks so much and to the the lovely aswell for a great experience. I purchased a cheeky pair of there hustler hoops earrings to.

Hayley K.

14 Mar 2025

Fab experience really clean. Gave alot of iinformation . Made you feel so relaxed and not rushed. So pleased with my piercing. Thank you.

Rosalyn J.

4 Mar 2025

Ash was fantastic with my 8 year old getting her ear lobes pierced for the first time. Was so friendly and made her feel completely comfortable. Was extremely patient and went through everything with her. She left saying if she was to get more piercings when shes older, she would go to Ash. Thankyou for such an amazing experience.

rebecca p.

28 Feb 2025

Lucy was great, explained the procedure and put me at ease, I would definitely go there again or recommend somebody.

Katherine W.

24 Feb 2025

Absolutely amazing!! Ashton spent so much time and effort making sure my nose piercing was completely symmetrical and that my eyebrow was completely straight. I could tell how passionate he was in making sure the piercings were as perfect as possible, and they were! Absolutely brilliant as always, I'd never trust anyone else with my piercings ❤️❤️

Elizabeth H.

22 Feb 2025

Such friendly and professional piercers. Made my daughter feel so calm and confident for her first piercing. Highly recommend 🌟

Helen B.

22 Feb 2025

Lucy and Ashton definitely lookafter everyone who comes through the door. I came in today for a septum piercing with Lucy. Once checked I could have it Lucy explained everything I needed to know and jewellery options and more. Lucy made sure I was happy and as comfortable as I could be before going into it. I left incredibly happy Lucy is a absolute gem and made sure I left happy and feeling great. Looking forward to having my jewellery changes and further bookings in the future.

Hayley K.

8 Feb 2025

Really good experience taking my daughter for her first ear piercings today. Ash and Lucy weee so calm and patient and made the whole experience such a positive one. Thank you both. I also had my Daith done and again just a calm positive experience! Thank you Ash especially. Would recommend to everyone ⭐️⭐️⭐️⭐️⭐️

bethan F.

25 Jan 2025

Amazing! Thank you Ashton & Laura for our little ones first piercing today! Made it so comfortable, relaxed environment, well informed and fab! Thanks guys!

abi m.

11 Jan 2025

I was very nervous to get my septum pierced as haven’t had a piercing for a while Lucy was so lovely and patient. Really thorough and informative the shop was spotless, warm and friendly absolutely loved my experience and can’t wait to get more done

Nicki S.

3 Jan 2025

Great friendly service. Fab piercing result. My second piercing here, would definitely recommend

Elaine L.

28 Dec 2024

Love this place, love the workers, love the amazing job Ashton did on my septum piercing!

Rhys G.

28 Dec 2024

Just had a few piercings done with Lucy, daith, lobes, and nose. My daughter had 3rd lobes and helix. Amazing service, professional, and absolutely beautiful jewellery to choose from. Lucy is very friendly and knowledgeable and asks you to check if you are happy with placement before proceeding. This is the 2nd time I've been and this is my go-to place for my piercings. Highly recommend if you want a quality service.

Ceri T.

21 Dec 2024

Had such a fabulous experience getting my nipples pierced by Lucy for my birthday today!✨ I’ve always been self conscious about my boobs & I was pretty apprehensive today. I’ve been talking myself out of getting these piercings for years! But Lucy was able to put my mind at ease & make me feel incredibly comfortable within minutes! Her calm demeanour whilst talking me through the process & explaining everything to me as she was doing it really helped. I love my new piercings! Thank you so much! Would definitely go get another piercing by Lucy again, she’s great at what she does!🫶🏻

Jess P.

17 Dec 2024

As always a lovely experience with the team. My medusa piercing jewellery was very much stuck. Laura and Ashton were super welcoming during my visit and Ashton was great removing my old jewellery and changing it over with ease with a new one and was very reassuring throughout the appointment. Thankyou all for being awesome xx

Hayley P.

14 Dec 2024

Lucy was really helpful and lovely ☺️ I felt really comfortable and she explained everything well and gave me tips on healing ! I've never had a bad experience with Empress piercing and always look forward to coming back. Thank you!

Elise W.

10 Dec 2024