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I love a facial that genuinely feels effective and tailored to my skin’s needs – and that’s exactly what I experienced today. It’s clear that Cleo has excellent knowledge of skincare and knows how to customise treatments based on each client’s specific skin type. I really enjoyed my facial and will definitely be recommending Cleo to family and friends. The Shy Studio also has a beautiful, relaxing, and feminine atmosphere that really adds to the experience.

sarah M.

5 Apr 2025

Amazing!! Had eyebrows waxed and very pleased with them! Had a whole reshape and love how they've out and felt very listened to with what I wanted. Booking other treatments in so I can visit sooner

Louise A.

17 Feb 2026

I had Ellie do my treatment, very friendly and professional,I am very pleased with my treatment today , thanks

Jacqueline C.

9 Jan 2026

Blown away! The most wonderful facial! As an aesthetic nurse I have tried many facials and procedures and this facial has finally given me the glass skin glow that I was looking for. Wonderful, kind and attentive therapist who I can’t wait to see again for my next facial!!

Mary B.

28 May 2025

My first experience of a facial. Very relaxing and some extra massage on my neck, shoulder and hands that I wasn't expecting, but was lovely. Thank you Elle.

Sally B.

6 Nov 2025

Cleo is incredible. I would go every week if I could! I have a fantastic facial every visit. Skin looks amazing after and I feel so very relaxed. It’s such an amazing experience. Thank you Cleo! xxxx

Kate R.

8 Nov 2025

Treat you with respect and was relaxed during my treatment. Thank you

Sallie E.

1 Oct 2025

A great experience, as a first timer for facials I felt taken care of! Super relaxing! Was made comfortable and I can already see improvement in my skin! Thank you Cleo! X

Susie t.

25 Oct 2025

Cleo was amazing once again!! The facial was so relaxing and perfect for relieving any stress. She is super kind and knowledgeable about skincare, making you feel completely at ease and comfortable. Will be coming back soon as I'm now completely addicted to the facial life and I'll be recommending Cleo to everyone! :)

Louise H.

20 Sep 2025

Amazing, love the atmosphere and chilled vibes, so relaxing. Amazing attention to detail and really knowledgeable about each treatment

Louise A.

25 Sep 2025

Fabulous fingers and toes after a great trip to see Delara at The Beauty Lounge. Excellent treatment… and attention to detail is top class. Can thoroughly recommend. Thank you.

Penny M.

8 Jan 2025

Cleo is amazing - incredibly skilled and knowledgeable and also LOVELY. My skin was luminous, lit from within and so translucent. Best it’s ever looked after a facial. She also gave clear, simple skin advice which was so refreshing. Love her!

B W.

16 Aug 2025

I have seen a real transformation in my skin since seeing Cleo for my facials, she is so knowledgable, professional and kind. I thoroughly enjoy every visit, I float home feeling calm and glowing!

Bethany F.

5 Jun 2025

Beautiful pedicure and a lovely hour of conversation. Love Ellie, what a super star.xx

Claire H.

18 Feb 2026

Brilliant as always. Thank Dilara for my beautiful nails.

Sue A.

18 Feb 2026

Had a wonderful bespoke facial! We chatted through all my skin concerns and then Cleo put together a plan for me and assessed how my skin was reacting along the way🌟

Polly S.

27 Mar 2025

Excellent service as always

Carolyn R.

4 Feb 2026

Hands down the best facial I have ever had. It’s what you always wish a facial to be. So many amazing techniques used, loved the brush work and sculpting facial massage in particular! She has really kick started my skin care life. The custom analysis was so interesting and the advice she gave me and products have made so much difference. Can’t wait for my next facial with this skin queen.

Bryony F.

20 Mar 2025

Fab facial as always. Cleo takes care to understand my needs, check my skin and then customise the facial as needed. She’s also very knowledgeable and has great products. I always come away feeling glowy and pampered. Thanks, Cleo!

Rori B.

20 Mar 2025

Thank you for my Beautiful Nails Dilara, as always.

Sue A.

30 Jan 2026

Amazing. Cleo is lovely, so knowledgeable. My treatment, although targeted, was so relaxing! I’ll be coming back very soon for microneedling. Thanks, Cleo x

Roberta K.

8 Jan 2026

It was a really lovely massage, very relaxing, and professional.

Alison L.

23 Jan 2026

Quick, easy and comfortable BIAB removal :)

Kat M.

9 Jan 2026

The only person I'd trust and recommend for facials. ⭐⭐⭐⭐⭐

sarah M.

29 Nov 2025

Thank you Dilara for my Beautiful nails.

Sue A.

9 Jan 2026

Best facial I've ever had.

Camila S.

29 Nov 2025

Lovely as always

Jane H.

8 Jan 2026

Skin has never looked so good. Was a bit dry with the change of seasons. Cleo worked her magic and I have my glow back.

Mary B.

11 Oct 2025

I can’t gatekeep Cleo, but I want to so she doesn’t get booked out. Since I’ve been going to her I am constantly asked what I put on my skin. It’s not down to a product, but her expertise and magic touch.

Charlotte G.

25 Sep 2025

I had my hair cut by Charlie. All the staff in the Beauty Lounge are friendly and very professional. Then l had my nails done next door by Delara. My nails look lovely and Delara is such a charming lady. The prices of all the treatments are very reasonable. I must say l love going to the Beauty Lounge.