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Set up Facebook and Instagram bookings
Set up Facebook and Instagram bookings
Attract new clients and enable your current ones to book services easily. Learn how to integrate Fresha with your business social media profiles.
Getting started
To get started with accepting Fresha online bookings through your social media:
- Set up and list your business on the Fresha Marketplace.
- If you are a team member we recommend reaching out to the workspace owner to request permission for Online booking.
- Have the relevant Facebook access.
Setting Facebook Manager
To add a Book now button on your social media pages, create a Facebook Manager account. If you already have one, head to Business settings and:
Adding a book now button
After setting up your Facebook Manager account, you can create a book now button for your Facebook and Instagram profiles or send the direct link via Messenger.
- Desktop
- Mobile
To add a book now button:
- Open Add-ons then under Facebook and Instagram bookings, and click View.
- When prompted log into your Facebook business profile if you are not logged in.
- Approve the connection between your Fresha and Facebook business accounts. Ensure your Instagram business account is added before continuing.
- Select the existing ad account associated with the page and Click next. If you do not have one create one.
- Select the existing Facebook pixel account associated with the page and click Next. If you do not have one create one.
- Review all settings, and click Continue to link your Fresha account with your social media pages and add the book now button.
To add a book now button:
- Open Add-ons then under Facebook and Instagram bookings, and tap View.
- Tap Start now to begin, and then Enable.
- This will then redirect you away from the Fresha app, and prompt you to log into your Facebook business profile if you are not logged in.
- Approve the connection between your Fresha and Facebook business accounts. Ensure your Instagram business account is added before continuing.
- Select the existing ad account associated with the page and tap Next. If you do not have one, create one.
- Select the existing Facebook pixel account associated with the page and tap Next. If you do not have one, create one.
- Review all settings, and tap Continue to link your Fresha account with your social media pages and add the book now button.
- When you see You’re all set! tap the Done button to complete.
- You will then be redirected back to your Fresha app.
Ensure your Facebook and Instagram accounts are set up as business accounts. Relevant Facebook access is needed to add or remove a Book Now button.
Deleting a book now button
Deleting a book now button from Facebook
- Desktop
- Mobile
To delete a Book Now button from Facebook:
- Open your Facebook business account.
- Click on the three dots on the right-hand side and select Edit Action button.
- Select Delete Button and click Confirm.
To delete a Book now button from Facebook:
- Open Add-ons then under Facebook and Instagram bookings, and tap Actions.
- Select Disable.
- Tap Disable now to confirm your choice.
Deleting a book now button from Instagram
To remove a Book now button from Instagram:
- Open your Instagram business account app.
- Tap Edit profile.
- Under Public business information, tap Action buttons.
- Tap Active on profile.
- Select the button you'd like to remove.
- Tap Remove action button at the bottom.