Learn how to craft the perfect service list, from colour to cuts, with pricing tips that drive client conversions.
Your salon's service menu is more than just a list of offerings — it's a reflection of your brand and a powerful tool for boosting bookings. An effective menu guides clients toward the right choices, improves booking speed, and increases your average spend per visit.
In this guide, we'll walk through how to build a high-performing service menu that keeps clients engaged and your calendar full — with help from Fresha.
A cluttered service menu can overwhelm clients and slow down decision-making. Group your services under intuitive categories like Haircuts, Colour, Styling, and Treatments. Keep each item concise and to the point.
Pro tip: Use short bullet points or single-sentence descriptions. Avoid industry jargon — speak in client-friendly terms.
Your top-performing services deserve prime placement. Put your most profitable or in-demand treatments at the top of each section, or create a "Most Popular" category.
With Fresha, you can tag featured services and track which ones are most booked, giving you insight into what to promote.
Bonus: You can also use booking reports to see which services generate the highest revenue and client retention.
Instead of describing what you do, describe what the client gets. Help them visualise the outcome.
Instead of: "Toner"Try: "Glossing toner — refreshes faded colour and adds shine in under 20 minutes."
Every description should answer: What’s in it for the client?
Service bundles encourage clients to book more in one visit and often lead to higher spend. Combine popular services into convenient bundles like:
Tip: Fresha lets you create and price bundles, apply discounts, and track their performance with ease.
Clear pricing builds trust. If your pricing varies (e.g. by stylist level or hair length), use "from" pricing and include a note.
Fresha allows for flexible pricing setups, so clients can see the starting price and understand any variables up front.
Our menu should evolve with your business. Introduce seasonal treatments, new techniques, or trending services to keep things exciting.
On Fresha, you can easily edit your service list, change pricing, or rearrange categories — no need to reprint anything.
Once your menu is live, check performance regularly. Which services get booked most often? Which are being overlooked?
Fresha's built-in analytics give you the insights you need to fine-tune your offerings and maximise bookings.
Your service menu isn't just informative — it's persuasive. With the right language, structure, and tools like Fresha, you can make it easier for clients to book more, spend more, and return more often.
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