Sylwia Jaszczołt

Experience was amazing! So relaxing and will definitely be booking in again.

5天前  • Glow together Japanese Head spa and Mini facial.

Serenity M

已回复 4天前

Thank you Ali. Wonderful feeeback ❤️ You get 25% off your next booking.

She was very good with the pressure didn’t increase it or lessen it during the session which is fabulous. I was exactly what I needed and received.

2周前  • Targeted upper body massages

Serenity M

已回复 1周前

Thank you so much. This is just superb and it makes us so happy!

Very professional and treatment made me feel 5 years younger

2周前  • Targeted upper body massages

Serenity M

已回复 2周前

Incredible!! That’s the best feedback. See you soon!

Head spa & facial - very relaxing, well worth it. look forward to doing it again.

2周前  • Japanese Head Spa

Serenity M

已回复 2周前

Glad you enjoyed Sonja! So pleased to hear that.

Amineh N

5评分

Great experience with remedial massage and head spa with Sylvia today thank you

2周前  • 2项服务

Serenity M

已回复 2周前

Thanks so much for your review and feedback. Fabulous! See you again soon.

Joy N

3评分

You call yourself Serenity, yet someone enters my room, moves around and rummages through things, making plenty of noise until I could not bear it any longer and I had to ask what’s going on. Never has this happened before. It spoilt my experience. No one should ever come in and search for things when you are relaxing. It takes you out of your space. I don’t like to complain so I put up with it for quite some time, hoping the staff member would leave. I got to a point that I could take it no more. You call yourself serenity. You took away mine and made me feel uncomfortable.

2周前  • Targeted upper body massages

Serenity M

已回复 2周前

Thank you for taking the time to share your feedback. We sincerely apologise that your treatment was interrupted and that your experience at Serenity was far from the relaxing visit you expected. During your appointment, our team had to respond swiftly to an unexpected medical issue on-site, which required staff to urgently retrieve equipment. While ensuring safety is always our top priority, we deeply regret that this disrupted your service and impacted your time with us.