Daniel

Dan

已回复 2个月前

Hi Kaan, thank you for your feedback. We’re sorry to hear you weren’t completely satisfied with your experience. We’d just like to clarify the pricing. All of our services and prices are available prior to booking. Your appointment was booked as a 45 minute scissor cut with one of our Lead Barbers, so the price reflects the time allocated and the barber’s level of experience. We offer a 15% discount on all services for children aged 12 and under. As you are 13, the standard service price applied. The $54 you paid was actually reduced from our standard $60 through a one off 10% welcome discount that was automatically applied to your first booking. We also offer membership packs for clients looking to save on future appointments. During your appointment, we took the time to discuss your goals, provided advice on growing and styling your hair, and completed a full consultation before and throughout the cut. If your concern is with the result, we’d like to fix it, please get in touch.