Monica Pessotti

Friendly and professional

4 ngày trước  • Follow up

Monica was awesome with micro needling. Definitely recommend her.

4 ngày trước  • GlowPen Microneedling

Senka H

5 xếp hạng

Monica is truly a gem! She really took her time going over every area while also making the session fun and entertaining.

5 ngày trước  • Follow up

Excellent

1 tuần trước  • Maintenance Facial

Monica provided excellent customer service! She was professional, patient, and very kind to both my mom and me. She took the time to make sure we felt comfortable and answered our questions with care. You can tell she genuinely cares about her clients and takes pride in her work as a laser technician. We truly appreciated her patience and outstanding service. Thank you, Monica, for making our experience such a positive one! Highly recommend her! ⭐⭐⭐⭐⭐

2 tuần trước  • 2 dịch vụ

Cosmedici Laser

Đã trả lời 1 tuần trước

Thank you so much, Ivonne, for such a thoughtful review! We’re so happy to hear that Monica made you and your mom feel comfortable, cared for, and well informed throughout your visit. Providing patient, professional, and personalized service is incredibly important to us, and we truly appreciate you recognizing the care Monica puts into her work. We’ll be sure to share your kind words with her. We look forward to welcoming you both back to Cosmedici Laser!

She was nice and friendly but distracted. I had to tell her many times which zones I was having done and she still did the wrong one. I was having done the bikini zone and had to tell her to do my upper line. Also I was doing my upper legs and she started working on the lower legs. I do not know if she was just having a off day or if she is always like this. She was very quick and I did not feel I got a service as good as the other times.

2 tháng trước  • Follow up

Owen F

Đã trả lời 1 tháng trước

Hi Agata, thank you for sharing your feedback. We’re sorry to hear that this visit did not meet the standard of care and attention you’ve experienced with us in the past. We understand how important it is for the treatment areas to be clearly confirmed and handled correctly, and we appreciate you bringing this to our attention. We’ll be reviewing this with our team so we can improve and make sure your future visits feel more attentive and thorough.