Vaidehi R

The Head Spa treatment was wonderful and relaxing. Vai was great. But I also booked a blowout for after my treatment and my experience with that wasn't great. None of the staff seemed aware I had booked a blowout, and when I mentioned it, there wasn't anyone available to blow out my hair. I left the salon with barely a blow-dry, let alone a $50 blowout. My hair was overloaded with product and I had to rewash and style it myself when I got home. I know oversights happen, but given you are a Hair Spa, it wasn't a great experience overall.

9 місяці тому  •  2 послуг

GRIMSBY

Відповідь надіслано 3 місяці тому

Hi Katie, Thank you for taking the time to leave a review of your experience with us. Our team would like the chance to connect with you further to understand your experience. Please email us at luxnailbb@gmail.com.

6 місяці тому  •  4 послуг

Lux Beauty Bar • Hair Spa

Відповідь надіслано 3 місяці тому

We’re so happy you had a great experience, thanks for the 5 stars!

7 місяці тому  •  2 послуг

Lux Beauty Bar • Hair Spa

Відповідь надіслано 3 місяці тому

Thank you for the 5-star rating! We truly appreciate your support and look forward to welcoming you back soon!

7 місяці тому  •  2 послуг

Lux Beauty Bar • Hair Spa

Відповідь надіслано 3 місяці тому

Thank you for the 5-star rating! We truly appreciate your support and look forward to welcoming you back soon!

8 місяці тому  •  2 послуг