Sylwia Jaszczołt

Experience was amazing! So relaxing and will definitely be booking in again.

5 วันที่แล้ว  •  Glow together Japanese Head spa and Mini facial.

Serenity M

ตอบกลับแล้ว 4 วันที่แล้ว

Thank you Ali. Wonderful feeeback ❤️ You get 25% off your next booking.

She was very good with the pressure didn’t increase it or lessen it during the session which is fabulous. I was exactly what I needed and received.

2 สัปดาห์ที่แล้ว  •  Targeted upper body massages

Serenity M

ตอบกลับแล้ว 1 สัปดาห์ที่แล้ว

Thank you so much. This is just superb and it makes us so happy!

Very professional and treatment made me feel 5 years younger

2 สัปดาห์ที่แล้ว  •  Targeted upper body massages

Serenity M

ตอบกลับแล้ว 2 สัปดาห์ที่แล้ว

Incredible!! That’s the best feedback. See you soon!

Head spa & facial - very relaxing, well worth it. look forward to doing it again.

2 สัปดาห์ที่แล้ว  •  Japanese Head Spa

Serenity M

ตอบกลับแล้ว 2 สัปดาห์ที่แล้ว

Glad you enjoyed Sonja! So pleased to hear that.

Amineh N

5 คะแนน

Great experience with remedial massage and head spa with Sylvia today thank you

2 สัปดาห์ที่แล้ว  •  2 บริการ

Serenity M

ตอบกลับแล้ว 2 สัปดาห์ที่แล้ว

Thanks so much for your review and feedback. Fabulous! See you again soon.

Joy N

3 คะแนน

You call yourself Serenity, yet someone enters my room, moves around and rummages through things, making plenty of noise until I could not bear it any longer and I had to ask what’s going on. Never has this happened before. It spoilt my experience. No one should ever come in and search for things when you are relaxing. It takes you out of your space. I don’t like to complain so I put up with it for quite some time, hoping the staff member would leave. I got to a point that I could take it no more. You call yourself serenity. You took away mine and made me feel uncomfortable.

2 สัปดาห์ที่แล้ว  •  Targeted upper body massages

Serenity M

ตอบกลับแล้ว 2 สัปดาห์ที่แล้ว

Thank you for taking the time to share your feedback. We sincerely apologise that your treatment was interrupted and that your experience at Serenity was far from the relaxing visit you expected. During your appointment, our team had to respond swiftly to an unexpected medical issue on-site, which required staff to urgently retrieve equipment. While ensuring safety is always our top priority, we deeply regret that this disrupted your service and impacted your time with us.