Tawana K

Petrina N

5 оценка

Service beyond expectation, you a greeted with bright smiles and professionalism. This team is the absolute best!

11 месяцев назад  •  3 услуги

Relaxing.....See you again soon!

1 год назад  •  2 услуги

The customer service was excellent. Tawana was gentle when prepping the nails and have executed the design prefectly.

1 год назад  •  Soft Gel Nails

My experience was great, well done. will be back for sure

1 год назад  •  Pedicure

She was so nice and friendly! She took her time, made sure I was comfortable, and paid close attention to the little details. I loved how my nails turned out neat, clean, and exactly what I asked for. Definitely recommend her!

1 год назад  •  Gel X Nail Extensions

Shakera S

3 оценка

My pedi was okay but she did not clean out the sides of my bid toe. My facial was also okay, I kept having a bad reaction to the first and second set of products and she changed them a third time and I wasn’t having a reaction afterwards but she left the room and said it would be 10 minutes but she was gone for longer and my eyes were covered and head under a uv light so it was a comfy experience then she didn’t return to finish my treatment. My treatment was completed by someone else. I left a tip only because she had to change the product 3 times. They also don’t communicate the steps.

1 год назад  •  3 услуги

Spa La Vie by COCOFLAIR

Отвечено 3 месяца назад

We’re truly sorry to hear that your experience did not meet expectations. Despite the challenges faced on both sides, we recognized your skin’s sensitivity and adjusted the products multiple times to best suit your skin’s need. However, we acknowledge the experience could have been smoother, and we sincerely apologize. Regarding your pedicure, due to the presence of acrylic on your toes, which required soaking off, and the extension of your hyponychium we took extra care to avoid causing any discomfort or damage. Our goal is always to prioritize the health of your nails and skin while delivering the best possible results. Additionally, most of our clients prefer a quiet, relaxing experience, so our team minimizes conversation during facials to maintain tranquility. While we aim to preserve this atmosphere, we understand preferences vary—if you’d like more verbal guidance, please let us know, and and we’ll be happy to accommodate you. Thank you for your feedback.