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As always Katie is polite, considerate and great at her job. We look forward to getting our eyebrows etc done at Katie's.

Ziggy G.

5 sep. 2025

Highly recommended if you’re in Rochester! So happy I found Koko lounge. Super professional, makes you feel at ease and I was very impressed by the results! I would say best spray tan experience Ive had and I’ve had ALOT!! My Lashes looks so natural I can’t feel them at all but still make enough impact. ❤️ thank you!

Louise C.

8 mars 2024

She was absolutely amazing, so professional and so kind. It was my first professional wax and it wasn't as painful as I thought it would be. She made me feel super comfortable and she worked quickly!

Grace M.

14 feb. 2025

The best lash and brow service in Rochester! Super professional, clean studio, and I walked out feeling so confident. Highly recommend!

Aneta W.

24 jan. 2026

My brows look great, shaped but still natural and was the least painful eyebrow waxing I've had. I would highly recommend

Maggy B.

28 feb. 2026

I had my first visit for a brow lamination / wax and tint. The results were amazing I am so happy. Abbie made me feel comfortable throughout and explained what she was doing each step. Very enjoyable experience.

Davina P.

29 aug. 2024

Always a great experience with a warm welcome and fab service been seeing Beth for almost two years now and never been disappointed with her work on me! For Lashes and brows I wouldn’t go anywhere else

Always an amazing service and unfortunately I didn’t catch the name of the lady who didn’t wax but she was lovely and really took her time with me ❤️

I recently had my eye brows waxed and tinted by Lois . From start to finish before I even got to my appointment I was provided with clear instructions and a patch test kit delivered to my door. The whole process was very straight forward in terms of completing the patch test. Lois as always was so professional and makes me feel so comfortable and I am beyond happy with the end result. Thank you so much I really recommend Lois for this treatment!

Amazing lashes and brows as always! Sylvia is always so wonderful and I wouldn’t go anywhere else x

Lucy E.

2 feb. 2026

Will never trust anyone else with my brows. Abbie smashes it every time x

Elizabeth F.

12 nov. 2025

I spent relaxed and caring facial cleaning . Good care for my crazy eyebrows ☺️.

Stela S.

19 apr. 2023

Excellent as always, Katie is very friendly and professional.

Ziggy G.

25 feb. 2026

Best eyebrow wax and tint I’ve had I a long time!! Exactly how I wanted them and so professional! The attention to details is spot on including a little eyebrow shampoo to start with! Will definitely visit again very soon xxx

Amazing girl absolutely love my brows and lashes thanks hun ♥️

Was in for a lash lift today, and what can I say I’m amazed at the result. Ria created such a lovely and comfortable atmosphere, was extremely gentle and explained every thing throughout.

I wouldn't go anywhere else. Very good service

Sarah S.

27 feb. 2026

Abbie always perfects my brows and creates a calming environment

Rebecca T.

30 sep. 2024

Had full leg and Hollywood with Katie and it’s the least uncomfortable wax I think Iv ever had! Katie made me feel instantly comfortable and would recommend her to anyone and will also be returning myself

Lovely lady, done a fantastic job with my eyebrows, transformed them into the “perfect brows” extremely happy with them and will be booking again.

Love my lashes and the whole treatment. I was warm comfortable and even had a little sleep while the treatment was done! Perfect self care time and my lashes and brows are perfect, wouldn’t go anywhere else! Thank you!! Xx

Had a lash lift from Maria, love the outcome, makes such a difference, Maria is so gentle and created a lovely atmosphere. Would definitely recommend xx

Absolutely perfect my brows are amazing, thank you!!

Chloe S.

9 sep. 2024

Great service as usual, thank you very much 🌺🌹❤️😁 Until next time

Elena C.

12 feb. 2026

I have been going to Katie for 9 years now , regularly have my eyelashes & eyebrows done but have also had multiple other treatments. Katie is very professional & just amazing at what she does , I get classic lashes & I am forever receiving compliments about them l. My go to always :) x

Amazing experience allways does my eyebrows lovely great staff professional

Great visit, very friendly put me at ease straight away and I loved the results.

Was made to feel at ease the whole time and absolutely love the result of brow lashes and brows! Will definitely be returning!

Great service, thanks a lot ❤️

Elena C.

8 feb. 2026

Great brows and Dermaplaning by the lovely Abbie. Highly recommend.

Laraine N.

30 juni 2023