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I was lucky enough to have the spa extreme ritual day, this was the best massage and facial I have ever had. The young lady who have me this experience was fantastic. The pool, and other amenities were great, the salt room especially. My Spar package also included a light lunch which I had a beautiful Yorkshire ham salad, and would highly recommend. You can even stay in your bathrobe to go and have lunch in the conservatory. I will definitely be returning.

Karen R.

2 Sep 2021

One of the best facials I’ve ever had! Soooo relaxing! Will deffo book again for the LED mask! ☺️

Lyndsey S.

3 Apr 2024

Amazing spa! Had a lovely facial with Katie.

Eleanor F.

26 May 2023

I booked for the serene escape with the relax and renew treatment. The treatment was amazing and was great if you want to have multiple areas massaged, especially as It incorporated a facial as well. Then full use of the facilities, robe, towel, slippers and lunch was also included which was incredible!! I will definitely be going again! Also I had a vegan option for lunch, I just told Gary on the spa desk as then the hotel kitchen made me a vegan cheese and pickle sandwich which was great! I couldn’t have asked for a better spa day :)

Becca Elizabeth L.

9 Oct 2021

Amazing back massage and facial from Katie x

Eleanor F.

8 Feb 2024

Amazing back massage and facial with Katie

Eleanor F.

3 Jan 2024

I just had the loveliest day at Cloisters spa: I had received a voucher for a 'Serene escape' and was treated with a great massage, and lovely service all around. 10/10!

Marie L.

15 Dec 2023

As good a massage as we have had anywhere. Well done girls. The spa beforehand was great. Loved the fact it was quiet (no kids) and the facilities first class. Will be back.

Brian J.

13 Dec 2023

Amazing back massage and facial from Katie x

Eleanor F.

7 Dec 2023

Amazing! My husband had a deep tissue full body massage which he said was just what he needed. I had the facial & neck, back & shoulder massage it was out of this world! Definitely recommend . The young lady who did the treatments was lovely, very friendly & explained everything throughly . Thank you we’ll return next year again for our wedding anniversary x

Lisa B.

28 Nov 2023

A good experience. Small spa areas, think the changing rooms need a little attention.

Mary C.

10 Sep 2023

Amazing facial from Katie x

Eleanor F.

15 Aug 2023

Very enjoyable facial and such a good neck massage! Lovely products too

Sarah F.

15 Jul 2023

Another great relaxing time at the spa thank you

Helen B.

11 Jul 2023

Absolutely fantastic facial by Katy. Her hands seamlessly glided around the contours of my face. Left feeling very relaxed. Thank you!

Sarah F.

25 May 2023

The overall treatment was really lovely. As the treatment rooms are next to reception it was often quite loud with people talking. The lunch was great but walking in the rain in robes to the main hotel (in flip flops) isn’t ideal especially walking past the kitchens seeing behind the scenes abs a chef coughing up a lung Swimming are lovely but looking a little old with rusty walls and the gym has old equipment Lastly no one answers the phone in the spa, tried 7 times over 5 occasions, had to resort to calling the hotel and get put through Some great potential here and loved my treatment

Jen S.

8 May 2023

I’ve been to a lot of places for a facial all round the world and J-lash was by far the best I’ve ever had! Highly recommended!

Had a fantastic day at the spa. Me and my mum did the mother and daughter experience and we had a wonderful day. Food was excellent and the treatments from Beth and Katie were fantastic! We had the massage and facial which were both really enjoyed! I would highly recommend this spa. And we will definitely return again!

Best Swedish body massage and facial. So glad I live so near to this stunning Spa

Lovely spa and really enjoyed my facial. We will be back.

Visited with my two daughters and stayed overnight at the Parsonage Hotel. The Cloisters Spa is really lovely, all of the staff where very helpful and we felt looked after from the minute we arrived. We all had the relax and renew treatment and all agreed it was the best massage and facial we had experienced. The spa was clean and well equipped. Very relaxing spa break.

Very relaxing as the spa was quiet. I had a taster facial and my friend had a neck shoulder and scalp massage. Both were very enjoyable

Lovely team at the spa and facial was very relaxing. Had a delicious lunch too. Swimming pool was a little tired in places with rust showing through at the bottom of some pillars. There was also a number of dead blue bottles and flies around the pool. The steps between the changing facilities and pool were very slippy

Enjoyed the taster relaxation experience at Cloisters spa. We arrived in the morning and had a swim in the pool. Nice sauna and steam room disappointed that the Jacuzzi wasn’t working. The sun beds are low for anyone with mobility problems and only one working hairdryer. I had a facial which was lovely and would recommend it.

This is one of my favourite places to go in York to relax and unwind. Lovely place in fantastic grounds and very attentive staff. Highly recommended.

This was my daughters and I third visit to Cloisters spa and we had a wonderful day. Our treatments were lovely and our Therapist Taylor was fabulous- professional, attentive and knowledgeable. Our only criticism was that we upgraded to Elemis for our facials but we’re bitterly disappointed that the products were old and not what we expected. Having trained in Elemis myself I know the range very well. I know that some of the products used were discontinued some time ago and was therefore very surprised they were still being used. Very disappointing

My massage and facial in the relax and renew treatment was really nice, the lady who gave me my treatment was really friendly and informative and had great technique. The only slight criticism that can't really be helped due to situation of the rooms was that I could hear noise from the reception. Previous spa experiences I have had the rooms are situated in a quieter place with no distractions. I would return though as good treatment and close to home

No talking from either therapist, even before the treatment started-which made me feel awkward, not at ease or relaxed. I was a little taken aback at no conversation about my skin type or what I prefer in the way of a facial, but it actually wasn’t a problem as the products and facial were really, really great. The cleanliness of the gym/spa facilities changing rooms were lacking. Grubby is being polite. (Inside lockers, not just dust but dirt on every surface, wish I hadn’t dropped my pound on the floor to see under the bench 🤢)which was disappointing as the rest of the hotel was good.

Treatment nice lovely girl informed me of what she was going to do. Could of been much firmer tho and would of liked abit more massage in the facial it was very basic. Also didn’t really get a scalp massage just a hair tickle but very relaxing atmosphere. Sandwhiches nice could do with a menu for other options to pay for on the table as we fancied a scone but asked and this wasn’t an issue. Also cleanliness of reception area was abit poor but the rest of the spa was clean and nicely presented

This was my first time to the Cloister spa. I had booked the Ultimate Time Escape Spa Day- Absolute Spa Ritual. This was a 1hr55min treatment of a full body massage and facial. I also added in a pigment treatment for an extra £8 . Light Lunch was tasty I had the ham and mustard sandwiches. The whole day was fabulous. Abbie was really professional and friendly . She was aware that I had a knee injury and was gentle around this area. The facilities where clean and inviting. Thank you Abbie for making this a great visit. Highly recommended