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The ambience is soothing and definitely the right atmosphere to get pampered. I went in for a Keratin treatment, the Brazilian blowout wasn't available so an alternative Keratin treatment was administered which took longer, 5 hours plus a 2 day interlude. My hair is super soft now, so I'd say it was well worth it 😊

Tamika C.

13 Mar 2024

Always a relaxing and serene time doing my hair at Her Rootz. From start to finish I enjoyed my treatment and fluffy twists being done so gently. I'll be back again soon.

Puthumile N.

15 Jul 2023

I always leave happy with Anderson handling my daughters hair.

Mwansa S.

25 Jan 2024

It's was okay, i love the hair. The oil became cold , u need to figure a better way of doing a real hot oil treatment

Namoonga S.

29 Apr 2023

Happy with my daughter's first time service,they definitely knew how to handle her hair and advised. We usually struggle when her hair is being handled as a first time.The hair dresser was also patient.Will definitely call again

Nana C.

5 Nov 2023

The team never disappoints. I am so happy with my hair👌

Cynthia M.

7 May 2024

Loved my hair!

Rachel C.

23 Feb 2024

Just show them the hair style you want and they'll deliver plus your natural hair will be protected❤

Miyanda S.

29 Apr 2024

First timer & I can confidently say I will be back! Friendly staff and such gentle care for my hair

Rugare Shalom Z.

31 Jan 2024

My hair was done quickly and efficiently and the hair dressers followed what I wanted

Lillian K.

12 Apr 2024

Absolutely love my hair.....as usual! 😍

vee e.

14 Dec 2023

Dalitso was so cordial and helpful in helping me get the right treatment. Annie was equally as attentive and helpful. Would recommend them any day.

Lukonde S.

11 Apr 2024

Every time I go here I've had nothing but a great experience. My hair truly is in safe hands x

vee e.

24 Nov 2023

Great customer service Timing could be worked on, I booked for 12 and only started after 1230 and finished well after 14 disrupting other programs. I loved my hair and the hair dresser was polite All in all I had a good experience. Recommendation: bigger salon space

Kapalasa K.

5 Apr 2024

I had the best experience .Rating on a scale of 1-10 ,I give you 10 +.I should have started my journey a long time with your saloon . For the first time being at the saloon did not feel like a punishment .My hairstylist Mariam loves what she does I could tell.Your people have great customer service and very professional and the understand that both customer and service provider need each other. Thank you so much .Going natural with her rootz saloon is the best decision I made.By the way people kept asking me where I did my hair ,I am loving it . Happy client on board .

Caroline K.

31 Oct 2023

Adorable hair do as always!! Thanks Dalitso for always being so patient with my needs but also for your amazing hair styling skills!

Taboka D.

5 Apr 2024

Princess and Veronica were very friendly and helpful. They gave me tips on how to take care of my hair and they advised me on what hairstyle is ideal for my hair type. Definitely calling again💜

Thandiwe M.

21 Oct 2023

Marion did a great job with the small knotless braids. Love my my hair.

Mutale M.

19 Oct 2023

Very friendly and experienced staff. Sadly That day was overbooked causing my hair appointment to overstretch for 5hrs +

bupe m.

29 Mar 2024

Hair days at her rootz = self care days.

Mulenga K.

10 Oct 2023

This was my first time at Crown your Mane and I must say, it was the best hair salon experience I've ever had. Customer service is exceptional, staff are lovely and understand how to handle natural hair, gently and with care. I have already recommended to my friends and you'll definitely be seeing me again soon! :)

Kasonde L.

25 Mar 2024

Made a booking for my mum and she loves her new hairdo and loved the experience. Thank you for your amazing ladies

Aggie K.

8 Sep 2023

It was enjoyable.Both the woman who handled the brows, hair and nail tech liberty was superb and welcoming. Please continue to strive for high customer excellency to promote customer retention.

It was the first time I brought my daughter to do her hair here and I loved just how comfortable she was. She is usually difficult. Will call again

I was attended to as soon as I arrived. My hair stylist was polite and friendly she did a good job on my hair and even gave me some tips. I will definitely call back again.

Great and my hairstylist is the best. Sorted out my pricing when they could have been a possible mistake from the girl at reception.

The hairdresser did a good job on my hair today. Am grateful.

Great hair experience

The hair dresser is such a lovely lady and quite efficient. The customer service is really good as well.

First time at the new location and was a little strange with all the new faces. My appointment only started about 15mins into the scheduled time because my stylist had stepped out but she apologised and was pretty quick. Was sat in the chair next to the reception box so felt cramped and missed the space of the Kabulonga location but overall, happy with the hair.