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Really pleased with my colour and cut from Natalie. She took lots of time to get to know my hair and talked through what would work well. My consultation before hand was really thorough. It was a lovely morning in the beautiful new salon, which is really nicely done and makes for a really relaxing experience! Natalie was great all the way through my treatment, and my hair looks great!! Thank you! X

Hannah C.

13 Aug 2020

I recently visited the salon and had an unfortunate experience with a trainee who got something stuck in my hair during washing, causing a severe knot. However, the team handled the situation impressively. Ella and Heidi spent an hour and a half meticulously untangling it, demonstrating patience and professionalism throughout. I wasn't charged for the service and was given a complimentary hair treatment. Despite the initial mishap, their excellent service turned a potentially negative experience into a positive one and I was happy with my highlights.

Annabel W.

16 Jul 2024

I literally cannot recommend enough! Emily is so professional. From the consultation to the colour/treatment and cut, Emily was so thorough and is genuine. Emily gives sound advice for what is best for your hair and is honest for what’s achievable and best for the customer but still goes above and beyond to deliver results. I walked out feeling the best I ever had when visiting a hairdresser. I will 100% continue to use Emily as my hairdresser and will be recommending

Carly C.

19 Jul 2023

Love Claire, will go to no one else after years of searching for a great hairdresser I finally found her! She listen to what I want, cuts off as much as I want, and understands the look I'm going for. Also my cuts last, the shape stays even as it grows out, and still looks great. Highly recommend to everyone, especially those with more difficult to cut/style hair as she will work magic x

Sarah G.

28 Feb 2025

Would 100% recommend Emma! She is a lovely, knowledgeable and welcoming lady who knew exactly how I wanted to have my hair. I now love my hair again 💕 Thank you Emma!x

Catherine U.

30 Nov 2024

Such a lovely appointment with Emily, really relaxing, good to chat, great hair advice and I love my cut and colour! Thank you x

Laura B.

1 May 2025

Always a great refreshing hair cut with Natalie x

Karena R.

2 Apr 2025

Always a great experience. All staff are very friendly and highly skilled in their roles. Ella transformed my hair from totally damaged by long term use of box dyes to embracing my grey more subtly and keeping my hair healthy. She explained all the reasons and options I had and time scale in order to achieve what I have now. But my biggest gain was improving my mental health with their help. They made me feel valued. For many months the only reason I left my house was to be pampered and made to feel welcomed by Ella and Heidi. They gave me back my confidence and for that I am so grateful!

Tamsin D.

6 May 2025

Honestly the best place that i’ve been to for my hair, it felt comfortable and so nice to be at. I’m amazed with how much i love my hair!!

poppy s.

24 Dec 2024

I’ve had an amazing experience! It was so nice to feel relaxed and to be chatting and laughing the whole appointment! From my consultation to the end result I was made to feel so comfortable, nothing was rushed and I was in really good hands! Claire really knows her stuff, giving me great advice and tips, as well as knowing what will work best for me! I absolutely love my hair and it’s come out better than I could have ever imagined! I was very well looked after and would 100% recommend!

Jo C.

13 Dec 2024

Emily must have gone to the Hogwarts School of Witchcraft for Hair because her skills are magical!! I’m so happy with the results. She’s such a lovely person and I love both my cut and colour ❤️

Carrieon W.

17 Apr 2025

Natalie is just brilliant. And I love how she does my hair. It's such a lovely experience when I have my hair day, it's so relaxing - it's better than a spa day 😀

Nyree M.

19 Mar 2025

Ella has done a fantastic job of my wriggly 6yr olds hair! Thank you 😊

Rachel M.

26 Apr 2025

After a previous great experience with Emily, I bought my (nervous) mum in to see her and get help with her hairs that hadn’t been cut in several years. Emily was amazing, listened to everything my mum said and treated her with such care. Re-established my mums confidence in amazing hairdressers!

Lucy H.

4 Apr 2025

Always friendly and professional. Fab hair cut as well

susan m.

23 Apr 2025

Wonderful as always, fab fresh hair, thank you Natalie xx

Laura K.

25 Feb 2025

Great haircut and always warm and welcoming 😍

Karena R.

10 Dec 2024

What a wonderful treat it was to have my hair cut this evening! Thank you so much for the complimentary head massage and for making me feel so relaxed and welcome. And what can I say about the cut and blow dry itself….best my hair has looked in years! I shall be back!

Gemma T.

21 Mar 2025

Always a great experience Heidi listens to what I want, gives advice and it's always spot on. Today I met Willow, a really lovely addition to a great salon, great hair wash and head massage. Can't recommend this salon enough.

Wendy H.

27 Mar 2025

Amazing service from Emily! My hair looks and feels incredible!

Lucy H.

1 Mar 2025

Ella always does my hair beautifully. Highly recommend her, Heidi and the team at Hideaway Hair Salon.

Kim P.

19 Mar 2025

My hair looks fabulous 👌 thanks to Natalie's expertise 😊

Nyree M.

26 Nov 2024

Emily spent time in my consultation listening to what I was looking for and gave helpful suggestions to address some of my hair colour issues. She coloured my hair beautifully and help correct what I had already had. Would definitely recommend!

Melissa B.

3 Dec 2024

Always a great experience at The hideaway Hair Salon (formally known as the Neu Salon). Great welcome to the amazing new name too celebrating 2 years 🥳 Thank you to Ella and Willow for my amazing hair, I'm always in love with it!

Natalie G.

15 Mar 2025

Really loved my hair and meeting Natalie most of all getting a dog cuddle

Debbie C.

31 Oct 2024

Emma is a very lovely knowledgeable lady and listens to what her customers want myself a new customer first visit with Emma she messaged asking how things were ( Perm) very helpful I will definitely be going back found my new hairdresser.

Had my hair cut by Claire who is amazing and really makes you feel at ease. I went felling really low in mood, Came out feeling happy again. Thank you so much absolutely love my hair.

Claire is so knowledgeable and has brightened my hair beautifully!! I am more blonde again but it has been blended seamlessly into my natural root colour for low maintenance. Such a nice experience in her private room.

To start the head massage when washing/conditioning my hair was wonderful. Where I have curly/frizzy hair I got some good advice and the cut really boosted the curls

It’s been a long time since I’ve been so pleased with a hair cut. I had a lovely time chatting to Claire as well!