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Always highly professional

Naomi H.

1 Sep 2025

What a lovely, relaxing way to spend an evening. Kate is very knowledgable and did a wonderful job of making my facial bespoke to my needs and wishes. My skin feels wonderful!

Rose M.

1 Oct 2025

Absolutely in love with my hair, Emily smashed it again and I can’t wait for the next one🤩😍

Olivia W.

27 Sep 2025

I have been going to Eliza for over 8 months now. I always walk in feeling comfortable and walk out looking glowy! Been going for microneedling, chemical peel, eyebrow wax & tint and an eyelash lift & tint. Whatever the process is I am obsessed with my results! I will forever be excited to go back!

Christina D.

14 Aug 2025

I had an incredible experience as always. I have been visiting Kate a lot recently with several skin concerns, and she always makes me feel extremely comfortable and relaxed, and I feel my skin looks better every time. Already got my next few booked! Xx

Ruby M.

19 Sep 2025

Emily was very lovely and warm and i could tell she is passionate about what she does, she knew exactly what she was talking about. Highly recommend

ellie d.

26 Jul 2025

I always have an amazing experience with Kate. I had an express facial and face massage, and she really takes her time and puts care into her facials. I will always come back, I have noticed such a difference in my skin since I have started seeing Kate in April, and using her Circadia products. Can’t wait to come back! ❤️

Ruby M.

6 Sep 2025

Love my new hair color. Thankyou Emily

Kourtney W.

11 Jul 2025

I had an amazing experience with Kate as usual. I explained to her that I’d recently been struggling with my skin, and she tailored a bespoke facial to my current needs which were slightly different to usual. It was extremely relaxing and just what I needed! I have already got my next appointment booked in.

Ruby M.

22 Aug 2025

Wonderful service, Kate explained what was going to be done in my facial. Very relaxing and super results. She also helpfully explained what I needed to do to help my skin with advice on products I could buy.

Georgina F.

22 Aug 2025

I had the most the most fabulous massage on Friday, it was so relaxing and exactly what I wanted. I filled in a consultation form before the appointment and added some preferences, which were listened to and the pressure was double checked at the beginning of the session to make sure I was comfortable. Small things like this are really appreciated. The studio is bright and fresh and everything about Refined Radiance Beauty is inviting. Really friendly and kind and I would love to come back again soon - thank you!

Amelia M.

4 Jul 2025

I always have an amazing experience with Kate - she is attentive, really takes her time and makes sure I are comfortable and relaxed the whole time. This is my third visit now - my skin always looks amazing once I leave and after. I even love the professional Circadia products that she sells! I have already booked my next.

Ruby M.

21 Jun 2025

I had an amazing experience yet again with Kate, she is so amazing and thorough! She really takes her time with my facials. I have noticed an improvement in my skin, I always come away looking glowy. I have also started using Circadia skincare and it has been amazing for my skin!

Ruby M.

23 May 2025

Kate was amazing! I had a cocoa enzyme peel and an add on of LED light treatment. She was incredibly knowledgeable, sat down with me and had an in depth 15 minute discussion before even beginning and really listened to my skin concerns and goals. I will definitely be purchasing some of the products she recommended to me. I left with my skin looking fresh and glowing. She also gave me a really amazing scalp massage during my treatment. I have already booked my next!

Ruby M.

26 Apr 2025

I had some amazing facial treatments at refined radiance and came out with my skin glowing. Kate is so friendly, knowledgeable & highly skilled in what she does. She gave me great advice about my skin and the massages were amazing! I can’t wait to book again x

Miss A.

13 Mar 2025

My massage yesterday was absolutely wonderful. From the moment I walked in, I felt calm and cared for. Katy's technique was both soothing and deeply effective, releasing all the tension in my body while creating a sense of total relaxation. I left feeling renewed, balanced, and deeply refreshed.

Majda B.

22 Sep 2025

Amazing back massage and facial! 🌟✨ Was well overdue - I truly did relax and switch off! The facial massage was an unexpected additional treat

Susie N.

6 Sep 2025

I had a 55mins massage focussing on my back, neck and shoulders, but also had a head and face massage during that time. I absolutely LOVED it! I felt so well taken care of and listened to. I have fibromyalgia and am hypermobile, so get lots of joint pain. This was such a wonderful massage. My knots are massive and not always need lots of pressure. Kate was brilliant, and sorted my nightmare back out. It felt like such a lovely luxurious massage, in a beautiful treatment room....I will definitely be back 🥰

Anne-Marie C.

26 Aug 2025

Great first appointment with Kate, made me feel very relaxed and comfortable, explained everything and managed to get a lot of knots and tension out of my neck and back - i feel like a new woman! I will be back :) thank you!

Holly T.

22 Aug 2025

As always, impeccable manicure, I am super happy. The one and only place for nail services I would recommend around Newbury.

Always love coming to see Emily and her advice and suggestions are always the best and my hair looks amazing 🤩

I had my hair colored by Emily today and she did an amazing job! She was so quick, organized, and friendly, and the result is absolutely perfect. I'm thrilled with my new hair and would highly recommend her!

absolutely unreal at what she does!!