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Cut and colour by Ellie always top quality. However I need to mention this time, the lack of cleanliness on the female side of the salon. Nothing to do with Ellie. I did mention to her. Noticeable hairs, lots of them on the chairs, wrapped round the feet of the chairs, on the mirrors, footplates and skirting under the mirrors. Was really unpleasant to see. I've read that Lancaster City Council intend to inspect barbers and hairdressers. They put a post on Facebook to say this and said all chairs etc should be cleaned hygienically after each customer. The whole place is a bit shabby 😒

Melanie F.

2 Sep 2025

Jen made me perfectly at ease, such a wonderful place. Highly recommended beauty salon in Lancaster and Morecambe ✨

Charlotte G.

8 Jun 2021

I loved how Ru managed to do my hollywood waxing. It was painless and she made sure I was at ease. She explained everything she did. She is very friendly, chatty and professional at the same. Will definitely come back. Xx

Kitty J.

14 Oct 2025

Fantastic service. A very relaxing manicure with little extras I wasn't expecting

Trace S.

15 Jan 2026

First class service. Appointments always on time and best eyelashes in Lancaster

Karen B.

20 Aug 2025

The best lashes in Lancaster 😍💗✨ xx

Sophie C.

21 Nov 2025

I had a new hydro facial today with Katie after a friend recommended her to me. I rarely have facials as I don’t like being faffed with (don’t judge me!) This was a perfect 30 minute acid serum treatment for my 57 year old face which can be a course of 3 or 6. I’ve already booked in for another two so far. Absolutely brilliant facial treatment from Katie, who clearly knows her stuff and is very professional and also very friendly. A great little find in my opinion, I most definitely recommend this lovely independent salon

Janet R.

29 Aug 2024

Really friendly and put me at ease pre waxing. Knowledgeable about tips on looking after my skin and after care tips. Next appointment booked :)

Elizabeth F.

4 Jul 2025

I've seen Katy before for a facial and today was my 1st full body massage. Katy is such a good listener as I had a few medical issues causing me tension and pain. She designed a massage specifically fory situation. I felt totally comfortable especially being my 1st time. My shoulders, neck and feet felt like they were floating after! The room is lovely, calming, smells lovely. I 100% recommend Katy and Awaken Face and body care xx

Zoe J.

5 Aug 2024

Been to Sammy's a few times for treatments and her facials are the best there is! I suffer with TMJ disorder, incl an operation which didn't help, and have to take daiky painkillers. When I visit Sammy for her facials, she's so good at what she does, I feel so well and don't need painkillers for weeks. I leave really happy and I swear she takes 10yrs off my face.

Zoe J.

10 Jan 2026

A lovely experience as always. Tracey did a great job and chose a good colour for my brow tint. Good leg wax with lots of beauty tips, waxing explanations and good chats. Thank you.

Renee T.

18 Sep 2025

Best Salon in Lancaster.

James A.

23 Jan 2024

Jodie is superb at both lashes and waxing. Wouldn’t go anywhere else.

Karen B.

26 Sep 2024

As someone with anxiety issues , I could not have been made to feel more comfortable by Sammy and her staff . I really appreciate all the work she has done helping me to feel better about myself and my face , using fillers and botox . She explained to me what she was doing and why ...and also which of the packages I could buy to get the best value for money. She also informed me of what the best procedures would be going forward ,for healthier looking skin . Thank you so much ! X

Helen M.

3 Dec 2025

I've been with Jodie for about two years now, she's done my lashes, waxing, eyebrows and anti-age treatment. If I could give more than 5 stars, I would. She is great at what she does, super friendly, easy to chat to and the treatment bed is super comfy!

Pavleta P.

6 Jun 2024

A new experience having the microdermabrasion facial with Tracey. I liked having the procedure explained. This is, as Tracey advised, a cleansing and cleaning facial. The cold mask went on covering my face, eyes and mouth (although the last 2 coverings are optional). Whilst the mask was on doing it's magic, Tracey massaged my arms and hands. All a very nice experience. And my skin looked fab and felt tauter afterwards. Thank you.

Paula K.

8 Mar 2025

Perfect! Katie is lovely. So friendly and welcoming. Professional and friendly, Meticulous at her skill. The treatment room is so relaxing and chilled. I am super happy with my eyebrows. I also love you can book appointments online. It's fantastic. I highly recommend Awaken Face and Body Care. Thank you very much. 5*

Juliet J.

10 Nov 2023

Alway the best service, and just love how Holly always cuts my hair to suit me , wouldn’t go anywhere else they are just the best in Lancaster

Donna P.

28 Jul 2023

Great experience, reasonably pain-free waxing. Had a laser hair removal consultation, Abbie explained everything very well and I'm looking forward to results.

Rachel W.

5 Feb 2025

Always love my appointments at Prestige. Best salon in Lancaster x

Anna O.

18 Jul 2023

Sammy is one of the most down to earth people you will meet, I look forward to my appointments as she can always put a smile on my face and make me look younger in just 20 mins whilst showing professionalism at the same time! Amazing woman! 💕

Joanne F.

28 Oct 2025

I've been having Botox for about 6 years, every 8mths. This was my 1st time with Sammy and it's the best I've had! The least pain, the most efficient and due to her being really confident yet gentle, I can't believe I was still chatting away when she put the needle in! I usually hold my breath and dislike that part! I was laughing with her as I left about my pain free Botox and it made me smile, to think needles in the face made me laugh! Sammy has built a lovely business due to her personality and skills combined. Always a pleasure. Thanks again

Zoe J.

12 Aug 2025

Lovely salon very bright, light and welcoming. So glad I found out where Neve had moved to. It is easy to get to I don’t drive but bus and train from Lancaster are easy and frequent and it’s only a few steps to the salon. Thanks again for a lovely experience and haircut.

Another fabulous set of eyebrows so I can go out and face the day! Thank you xxxx

Feel so pampered and relaxed after another luxurious facial from Caroline. Ready to face the new year with glowing skin. 10/10 would whole heartedly recommend!

The attention to detail was incredible. No hair, whether above or below the surface was safe from this therapist’s gaze! Absolutely the best wax ever. Already booked my next appointment 🙂

Another fabulous appointment with Caroline. Eyebrows all sorted and ready to face the world again!

Professional service provided in a relaxing environment with a friendly face. Would throughly recommend to others and so grateful to have found a beauty salon that just feels right and puts you at ease.

Excellent friendly beautician who is efficient at her job and respectful towards the customer. Throughly recommend as did a brilliant job of my waxing.

I cal always recomnend Katie's Awaken Face and Body Care😊 A nice surprise today was that Katie now has a heated bed 😃