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I’ve been going to Phoebe for years, and every visit is an absolute pleasure. She always takes the time to ask about my girls (she’s done both of their hair for years too), which makes the experience feel so personal and genuine. Her hair advice is second to none—she really knows her stuff and always gives honest, helpful suggestions. I always leave feeling happy and loving my hair. It’s always a wonderful experience with Phoebe, and I couldn’t recommend her more highly!

Nikki D.

20 mei 2025

Amazing as always, waxing services are the best in Leicester!

Donna L.

23 mei 2026

Saffy is always lovely to have and she is particularly great with kids . My daughter always comes away feeling really special ! Thanks again

Helen C.

26 aug 2025

Desiree was so friendly & non-judgemental with my lack of knowledge in African hair & helped all three of my children & myself understand more about what we need to do. My son is so pleased with his Cornrows & my other two children are really looking forward to their appointments in the coming weeks. Desiree's knowledge is incredible & the education she gives us is just wonderful. Thank you so much for your help & support lovely xx

Heidi is amazing! I honestly couldn't recommend her enough! Such a lovely girl. I am absolutely obsessed with my hair ! To get my hair from dark brown with box die to copper in such a short space of time, is incredible! Thank you so much babe ! Deffo found my hairdresser🤍

Great cut/restyle with Malcolm at Causier - he's magic with the scissors. Best hairdressers in Leicester

So far, this has been my favourite place for treatments in Leicester. Very comfortable and results are always good!

Kami P.

5 jun 2025

Saffy was fantastic with my children. Fantastic. Thank you! Would highly recommend.

Melissa M.

19 jun 2025

Jodie is amazing and listens to what you would like but at the same time gives you the right advice as no one likes to get their hair wrong . I trust Jodie so much that you could be blindfolded and still love the haircut with it beautifully styled so much so that you want to show it off . Thank you for being the best hair salon in Leicester ❤️

Always a pleasure to go, my daughter was so relaxed with the girls today. 04/06

Nayna P.

4 jun 2025

Best experience i had in Leicester. Got my waxing done from minal. Will surely visit again soon.

Laraib A.

6 feb 2025

The best salon in Leicester! Thank you for always doing such an amazing job

First time having my hair coloured here & Charlotte did a gorgeous job! So pleased and a lovely friendly girl. I'll definitely book back in with her... thank you!

Jade R.

9 mei 2025

Absolutely amazing! I have been quite a few times and had a few different beauticians but all have been incredible! My favourite treatment is the express glo facial as it really rejuvenates my skin and is well priced. I find some facials very heavy on my skin and irritating- however, the Beauty Refinery’s never do! It’s super relaxing and they even gave me a chocolate at the end of my last appointment! One of my fave places in Leicester 🫶

Millie G.

18 okt 2024

Jodie has been doing my hair for years and even-though I’ve moved out of Leicester she’s worth travelling back for! She just gets it. I always leave the chair feeling incredible, not only is she a fantastic hairdresser but she’s also the loveliest person ever! Her new salon is so nice, clean and spacious 😍 I always recommend her to all my friends and family xxx

This is the 3rd time I have been to the salon, Elle is absolutely brilliant, great advice on colour and would 100% trust her with my hair. Staff are brilliant too, great with kids and very gently with your hair.

Bindi G.

16 apr 2025

I have been using male waxing Facilities for many years and found the beauty refinery the Best around Leicester.. I The beauty refinery for male waxing for a couple of years

Nigel E.

30 aug 2024

Jodie always makes my hair look amazing, it’s coloured to perfection and looks so healthy. Fantastic blow dry too. The salon and all the girls are so friendly and knowledgeable, I wouldn’t hesitate to recommend.

Always an amazing experience. Friendly staff. Charlotte does a great job with my and the girls’ hair.

Shama G.

21 okt 2023

I had an absolutely amazing experience with this salon. I highly recommend this place for anyone looking for a classy yet affordable beauty services in Leicester. By far this is the best salon experience I ever had. Keep up the good work . Cheers

sheetal r.

29 sep 2023

Had the most amazing and relaxing experience today! both of the girls are so friendly and welcoming, I am so pleased with my hair it’s exactly what I asked for🤍Will most definitely be returning 🤍💇🏼‍♀️

Amazing as always! Love the new colour and the advice in achieving it. Thank you

Kerry P.

11 jun 2026

Friendly and perfect service as always Have been using them for 5 years now and ever had a problem with my Hollywood wax, the best in Leicester for sure!

Donna L.

28 jun 2023

Jodie is the best in the game! Edward scissorWHO? First of all the salon is soo clean and fresh, the girls Jodie and Phoebe are so beautiful inside and out and last but not least I come out looking like a hot mom! Confidence level = no filter. Thank you soo much Jodie.

Lovely experience

Estelle S.

10 jun 2026

The team at the Beauty Refinery did an unbelievable job. My eyebrows and eyelashes have never looked better. This is the only place in Leicester I would go for any beauty treatments!

roshni j.

17 jun 2023

A lovely salon! The girls are so nice and chatty. They really look after you and give the best results! I loveeee 😍 thanks so much!

Wonderful and Friendly service as always, best place to get your lashes and brows done in Leicester.

Fatima F.

23 mei 2023

The best hairdresser I have been to in Leicester Charlotte is a fantastic hair stylist and the staff are very welcoming Brilliant prices, service and walk out feeling and looking great Thank you the Hair Room will keep going back 🌹

really nice girls and they did a great job