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I always leave feeling so refreshed and rejuvenated. This time I tried leaving with the treatment still in my hair and it feels fabulous!

Felicia M.

10 May 2025

I did the Diamond Head Spa treatment for the first time and it was a 10/10 experience. The staff were very knowledgable and friendly and the spa itself was beautiful. The treatment was extremely relaxing and I’m already looking forward to coming back and enjoying it again. Highly recommend!

Laura B.

3 May 2025

Such an amazing experience! Really enjoyed this treatment! Staff was friendly and helpful too!

Donna Marie L.

9 Apr 2025

Absolutely incredible 😌🥲 I have struggled with scalp psoriasis for as long as I can remember. I only just found out that there exists spa treatments targeted towards psoriasis and I am hooked. Crystal is amazing! I cannot recommend this enough! I have never felt such relief… I will definitely be a repeat client!

Lauren L.

22 Jan 2025

Crystal offered an amazing experience with the head spa treatment, I’ve never felt more pampered! Postpartum scalp care has been a struggle, but now feels so much healthier. John also provided a great blowout at the end of the treatment as well. My scalp and hair have never felt so good!

Felicia M.

1 Nov 2024

It's always a wonderful experience at Loft. Whether it's a spa treatment with Crystal or Alora or getting our hair done by John, service is always friendly and on point. My family has continued to return to Loft since day one and will continue to support such a fantastic, local business in the future.

Miranda L.

28 Aug 2024

Such a great experience having my first microneedling treatment here. I was at ease sitting through the treatment and was always made sure that I was comfortable. It was a lovely time and I will continue to return time and time again!

Gabriella P.

16 Mar 2024

Fantastic as usual

silvana a.

26 Jul 2025

This is the ultimate in pampering. Crystal and her staff always go above and beyond and make you feel like you're home. Can't wait to go back. Thank you again for another incredible day 💕

Therese-Leigh B.

18 Jul 2025

Amazing! Everyone there was super nice…the facial was amazing and everything I dreamed of!! Definitely will be booking another one ASAP. Thank you Loft Cosmetic Clinic

Kiara G.

4 Jul 2025

A Hidden Gem of Good Vibes and Quality Services. Always a consistent joy! Thank you

Eco Cleaning S.

20 Jun 2025

I cannot recommend John enough. He did a perfect hair cut and foils. I've never looked so good. My daughter (31) said best haircut I've ever had. Thank you Joan.

Marianne A.

18 Jun 2025

I treated myself to a head spa at The Loft in Niagara Falls with Krystal, and it was pure bliss. The space is gorgeous and calming, and Krystal’s touch is truly magic. I left feeling completely relaxed, recharged, and reset …the perfect birthday treat! If you’re looking for a hidden gem to unwind and indulge in some serious self-care, this is it. Highly recommend asking for Krystal, she’s amazing! ✨

Selena F.

12 Jun 2025

Amazing as usual !

maria p.

5 Jun 2025

Peter is a true professional and incredibly skilled in his work. He's a very talented stylist and colourist. Thank you Peter!

Stacy M.

4 Jun 2025

An amazing spa day! Everyone was so nice, and the rooms were so nice and clean. I did a facial and scalp massage. Totally felt relaxed and comfortable. Loved that they had the beds warm for you so you were not cold.

Brooklynn H.

26 Apr 2025

Wonderful experience! We had the Diamond head treatment and a foot treatment as well. They were both so relaxing and the staff are all lovely, and very professional. What a great way to pamper my Mom on her birthday. We will definitely be back. Thank you!!

What an experience ! I feel so pampered and relaxed. This was my first hair spa experience and I will definitely be back! The space is beautiful, the staff are friendly, and the treatments are amazing!

I had the diamond head treatment with Masinda and it was incredible! I 10/10 would recommend it to anyone, and will definitely be back!

I received the Diamond head spa and glow peel from both Alora and Masinda. Both treatments were amazing and the rooms were so relaxing. Thank you ladies for the great experience 🥰

From beginning to end, walking in the door to the end of my appointment was pure bliss! The staff were very welcoming from the time I had called to book an appointment and couldn’t get one for the time that I was in Niagara Falls and so they put me in a waiting list and I was so ecstatic when they called to say they had a cancellation. I had the Diamond Head Spa Treatment, it was exactly what I needed, so totally relaxing and amazing…. We all know how great it is when we go to the Hairdresser and have our hair washed, it’s never long enough, well this was an hour of that! Highly recommended!

That was the most incredible experience! It was so relaxing. I would highly recommend having the headspa treatment!! I will definitely be back again!!

The headspa treatment was AMAZING. My boyfriend and I both enjoyed it so much. So relaxing and refreshing. We will definitely be back!

I had the best experience from the moment I entered this beautiful spa. The Crystal Headspa-Holistic Scalp & Face therapy was a wonderful treat. Ninety minutes of relaxation and rejuvenation. I chose to leave the last treatment in my hair and I’m still enjoying the scent. Crystal was wonderful and I can’t wait to visit again soon.

Aurora was very pleasant & professional in her treatment of me today. It was a most enjoyable experience.

Fabulous visit. Love love love my Red Carpet treatment.

I did the Venus RF facial treatment with Alora, and I'm very happy with my results. She is such a sweetheart and so amazing, I would recommend her for anything! Looking forward to booking more treatments in the future :)

The Loft is always a great experience. The ambiance is relaxing, the staff is exceptional and the treatments are top-notch. It is such a beautiful place to visit for an experience.

Absolutely amazing as always! Can’t say enough about the staff and the treatments. So grateful!!!!

Everyone was super friendly and professional. All steps leading up to and during my treatment were explained to detail Thank you Alaura