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If there were more stars I’d give them just for Natalie’s patience. I was full of absolute fear and panic of what was happening during filler treatment. I was off the scale anxious. But thanks to Natalie’s calmness, professionalism, communication skills, patience, pragmatism and kindness we made it through. I’m absolutely thrilled with the initial results! Really, I’m so glad I did it. After filling myself with every possible scenario of what might go wrong, nothing did. Because Natalie is highly trained, experienced and dedicated to her profession. My face has never looked better!

Kelly D.

7 Mar 2025

I've recently started using Louisa for treatments. My initial treatment was botox, which I have to say is the best I've had to date and would highly recommend. More recently I had dermal filler in a few areas of my face and again I have no complaints. Louise clearly knows her stuff, takes her time and reviews results throughout the treatment with you to ensure satisfaction. She's really friendly and makes you feel very comfortable and welcome. I won't be going anywhere else now :)

Lynsey M.

8 Aug 2025

Had an amazing experience with Misha, she soothed my little bit of anxiety I had as it was my first ever facial. We spoke to each other as if we had known each other for a while / friends which made the experience so much more comfortable, she explains each step she is going to do before she does it. Dimmed lights, relaxing music and heated blanket, I couldnt of had a better first experience i will definitely be visiting again.

Jordan L.

17 Feb 2026

Always an amazing experience with Empress piercing Bridgend

Sophie P.

23 Jul 2025

My lips are looking amazing as always! She takes really good care of you and makes sure everything’s done properly, really good price for the work done too! Will be back 🖤 xx

Nat is incredible! Wouldn’t trust anyone else with my face!

Katie W.

11 Feb 2026

Amazing as always!

Cath S.

11 Feb 2026

Louise was lovely explained everything to me and more.x

Nicola G.

12 Feb 2026

Its been about 19 years since I had a piercing so I i was very picky with who I went with. I came across Empress Piercing Bridgend who have amazing reviews. Although I had decided on Empress Piercing being the place, I then had to decide who would be the right person to pierce my nose. After some research and reading amazing reviews, Tia had to be the one for me. Tia welcomed me into the shop with a smile and made me feel relaxed. She explained the process and advised me on where the best place was for the piercing. Before I knew it, my nose was pierced. Thank you, Tia, i appreciate you!

Scott R.

22 Jul 2025

Always a great experience! Thanks Helen.

Second visit to Empress Bridgend today. Tia is fab and so helpful. Can’t wait til next time

Zoe D.

1 Apr 2025

I have wanted chin fillers for years but never had the confidence to go ahead with it. After a consultation with Louisa she made me feel comfortable. The new found confidence I have just from a little filler is amazing. Can’t thank Louisa enough.

Always a pleasure going to Helen. Perfectly professional, friendly and welcoming. And now my brows look incredible. Thank you 😊

Great treatment with Misha so happy with my results I feel confident and less anxious about the lines I had around my to lip they have disappeared great job! Thank-you Misha your a star! Xxx

Just simply the best. Didn’t feel a thing! So nervous about lip filler but there was no need! Absolutely love them already. Thank you.

The team in Bridgend were absolutely amazing. I had such a friendly welcome as soon as I set foot through the door. Tom was really clear when he explained my piercing and made me feel calm and relaxed the whole way through. It didn’t hurt at all and I absolutely love my new rook piercing. Thank you!

Katie H.

30 May 2024

5 stars!!! Thank you

Louisa is always extremely professional and makes you feel at ease❤️Definitely the best aesthetician I have ever been to.I absolutely love my new lips and the new botox is absolutely amazing Xx

As always my treatment was perfect. This is my 2nd appointment for dermal fillers and I can’t be more pleased with the results. Thank you Natalie for your care you always make me feel so relaxed can’t wait for the next round of treatment x

Had a great treatment today with Misha I have so much trust in my practitioner the results from my lip flip are amazing. Misha is tremendously talented and emphatic 5 gold starts for you Misha! Thank you😘🙏

excellent service throughout, i was very nervous about my piercing but he made me feel comfortable as soon as i entered the shop, my first time at empress piercing in Bridgend and i will be back, thank you

Demi S.

18 Apr 2024

I went to Louisa this morning for Microneedling with Polynucleotides & a vitamin b-12 injection! Louisa is lovely and very knowledgeable about all the treatments she offers, she put me at ease and explained all about the treatments! Will definitely be back, my skin felt amazing leaving, can’t wait to see the results.

I am thrilled with the results of my treatment with my lips my lovely therapist is so proffessional and caring so talented and I highly recommend! Thankyou so much xx🥰

My first ever injectables appointment and Natalie put me completely at ease. She explains everything so thoroughly and listens to your concerns. Thank you I look forward to my follow ups and seeing the results

First piecing have had in years. Grace made me for so relaxed. She is so friendly. I love my new lip piercing 😀

Katy C.

1 Jul 2024

This must be my 8th visit to Natalie because I completely trust her. Her professionalism is of the highest standard. She listens to everything I say and will discuss in full what is and what isn’t able to be done. I like that she cares so much and I cannot faint the results. I have had fillers and polynucleotides and will certainly be having more. Thank you Natalie for the comments that I keep getting from everyone on how good I look.

Had the best experience getting my lip blush tattoo with Misha at The Coven! She’s so knowledgeable and made the whole process completely pain-free. I was honestly surprised by how comfortable it was. She took the time to mix colours and match the exact shade I wanted from my reference photo, and the result is so natural and perfect. I’m beyond happy with how it turned out and so impressed with her skill. If you’re thinking about lip blush, I can’t recommend Misha enough!

Always a pleasure going to see the wonderful Louisa ❤️

Amazing experience will certainly be back for more with the talented and wonderful Tia. Thank you for your time today

Rhianydd L.

24 Feb 2026

Very nervous about having fillers but Natalie is the ultimate professional., puts you at ease, tells you everything you need to know. My experience from beginning to end has been exceptional- i was nervous to go today but I needn’t have been Natalie was fantastic and very calming.