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Another fab treatment with Em. If you're in the Crawley area you should try at least once!

Adam F.

24 Apr 2025

Came in for my first ever facial today with Bronwyn and it was great... she talked me through everything, suggested future treatments and discussed my current skin care routine. I also really appreciated that she suggested a different treatment than I'd booked, even though it was cheaper, as my skin is sensitive and going through.a break out currently. All the other staff I interacted with were really lovely too... will definitely be back!

Holly G.

18 May 2021

I had the red carpet facial with Emma. She's so knowledgeable & explained the different benefits of the treatment. My skin looks and feels amazing- I'm blown away! Ready for my daughters wedding in a week and feeling great 😊

Jaine H.

25 Oct 2025

Laura is so knowledgeable and professional when it comes to facials, I had the red carpet treatment which is a must for glowing skin , thank you

Lyn C.

26 Jun 2025

I had the most beautiful experience with Elise and her Bespoke Facial which also included a foot, head & shoulders massage! From the moment I arrived, the ambiance was soothing & serene. Elise took the time to understand my skin concerns and tailored the treatment perfectly to my needs. Every product she used was intentional, suited my skin, and she explained each step with care. I loved that she focused on the treatment rather than pushing products. My skin felt radiant, and I left feeling completely relaxed and cared for. The tension in my jaw and shoulders completely lifted! Thank you Elise

Racheljoy L.

13 Mar 2025

I would highly recommend Bronwyn for the ZO facials. Very skilled and so friendly. Talked me though the products she was applying and how they may feel. My skin feels great and I’m looking forward to the results. Thanks you as always Definition for another fab treatment.

Chelsey D.

27 Nov 2021

I found the hydro facial extremely good. I didn't like the suction part but it did really work well and I noticed a big difference overall just after. The lady at the clinic was really nice. I had a crease in my forehead and saggy jowels and there was a big improvement. My skin felt very soft

Kim C.

22 Jan 2026

Attended my regular appointment with Emma today and as always I received top class treatment! She listens to exactly what I ask and enquire about and gives me the most honest and useful advice based on her fantastic clinical knowledge and experience. I always appreciate the wonderful results all staff at definition give me but I mostly appreciate the complete honesty to ensure I get the correct and best treatment for me, and they are not afraid to decline unnecessary treatments for me. I always highly recommend the whole team. Thank you for a wonderful experience xx

Emma H.

9 Jan 2026

I have been seeing Leanne for a couple of years now for various treatments. She is the most professional knowledgable skin specialist I’ve met after years of visiting different aesthetic consultants. I always know I’m in safe hands and that she will never overdo any procedure that I want to still have a natural look that just keeps me looking fresh and the best natural version of myself. I highly recommend Leanne!!

Denise M.

31 Dec 2025

Amazing back, neck and shoulder massage today, thank you so much Lauren - feel a million times better! Also a fabulous facial - skin is glowing! Thank you 🙏🏻🙏🏻🙏🏻

Shelley B.

20 Oct 2025

I’ve had Botox previously with the Skin Specialist which had been amazing for me. This time around she has fixed my gummy smile with lip flip and Botox just under my nose to very slightly drop my lip. I’m over the moon with the outcome. Always feel in safe hands. Plus Leanne herself looks amazing which gives me great confidence that I’m always going to walk away looking natural and fresh. I highly recommend Leanne for any treatments

Denise M.

20 Jul 2025

Thank you so much for doing my treatment today, I shall be back again! Very welcoming & reassuring throughout the whole procedure. Highly recommend visiting here for any treatments.

Rebecca T.

8 May 2025

I loved my collagen lift facial. Lauren is lovely and explained everything. The salon was so welcoming, my skin is glowing! Highly recommend.

Tracy S.

25 Apr 2025

I had my second facial with Elise at home over the weekend, and it was absolutely perfect! My skin feels plump and refreshed, and the relaxation was exactly what I needed. I also treated my grandma and mum for Mother's Day, and they both loved it as much as I did! The convenience of having it at home, along with the warm atmosphere and attentive service, made the experience truly special. Elise is amazing! We can't wait for our next visit! Highly recommend! 💖💖💖

Zehra H.

29 Mar 2025

I recently had an amazing facial in the comfort of my own home, and it was such a treat! So professional and the experience was tailored to my skin's needs. The products used were fantastic—high-quality and left my skin feeling incredibly refreshed, lifted and glowing. I highly recommend this service for anyone looking to indulge in some self-care. I can’t wait to book my next appointment!

Zehra H.

6 Mar 2025

Just had the most incredible facial, Lauren is amazing. My skin is like glass, has an insane glow and is soft as silk. Had a wonderful face massage too and feel so relaxed ❤️🥰

Samantha J.

19 Sep 2024

So sweet and understanding considering I booked so last minute! Thank you so much it was such a lovely facial! I’ll definitely be coming back :)

Caitlin L.

1 Feb 2026

There’s nothing Lauren doesn’t know about beauty. She’s the oracle. Could t recommend her enough been going to her for years. Love the treatments, love the chinwags and love the giggles. Best therapist in Crawley and I’ve been to most of them

I'm absolutely obsessed with Elise's facials! My skin feels incredibly soft and has such a gorgeous glow afterward. She's truly amazing!! 💕 What I love most is how relaxed and comfortable I feel when she works her magic, especially since she comes right to my home! It's such a treat! Plus, she takes the time to explain each massage technique she's using on my face, which I find super interesting and helpful - not many places do this extra step! If you're looking for an amazing facial experience, I can't recommend Elise enough! Your skin will thank you! ✨

Second time I’ve visited Oran for treatment and 10/10 experience again! I cannot recommend enough, especially for lip treatments 😌

Such a lovely experience! I went for my first microneedling session and was so well taken care of. She explained the steps to me and made sure I was comfortable throughout the whole treatment. Will definitely come back for more treatments!

Leanne was so reassuring and talked me through everything this put me at ease I knew I was in good hands. I am thrilled with the results of my lumi eyes treatment I look like I’ve had 5 years sleep! It’s made a huge difference. I loved the microneedling treatment my skin is glowing. I will definitely be back and would recommend Leanne to everyone

Oran is extremely experienced and highly skilled in his work - easy to talk to - listens and gives his professional opinion. Oran believes in a ‘less is more’ approach, of which, I wholeheartedly agree with. Oran’s work space is clean, well maintained and organised. As a regular user of Botox I have always felt the needles go into my skin, but not during my treatment with Oran. I didn’t feel even a slight scratch! Sign of a good aesthetic practitioner. Oran offers an easy online booking and payments system which is great when juggling a busy schedule. Something I really appreciate.

Great place for facials it’s so relaxing and Yazmine really knows her stuff i wouldn’t go anywhere else! Had skin issues all my life and now my skin is great

Absolutely amazing derma-planing facial. First, but definitely not my last. I’m booking in again this month. My skin has never felt so fresh and soft. Thank you so much Oran.x

Excellent service from Yasmine as usual. It's the best place to get your beauty treatments! Xx 😘❤️🥰

Lydia was so accommodating and very informative. I was very pleased with all the information I was given. Looking forward to hopefully be able to try your HIFU treatment.

Meeting went well with Antoneta and i’m considering the packages on offer which appear to be really good for the treatment

“I had a face treatment and was impressed with the professionalism and care provided. The results were noticeable, and the experience was very comfortable.”

I always book my wax treatments with Yasmine, she is very professional and does a great job!