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Loved my massage and facial! Bersabee did an amazing job. Perfect amount of pressure and she has such a calm, tranquil presence. I was so relaxed I fell asleep! They offered tea afterwards, which was lovely. The spa is beautiful, too and everyone was really kind.

Richele K.

18 Mar 2025

The service was great, I did a facial and my skin was glowy so very happy with the results, also because they use only vegan natural products. Would definitely go back.

Starla R.

6 Feb 2025

Ricardo did an incredible job with the facial, always making sure I was comfortable and leaving my skin radiating. When I come back to Tulum I’ll be sure to book again at this spa!

Gabriela R.

19 Nov 2024

Rebecca excelente , un gran servicio y un tremendo facial! Gracias

Luis M.

11 Oct 2024

I’ve been getting monthly massages for the past few years and this was definitely in the top three massages I’ve ever gotten. The holistic massage was the perfect amount of pressure and they covered the entire body. I loved the inclusion of hot stones and scents. The space itself was the most unique spa I’ve ever been to. It’s in this beautiful cave-like room that gives the service a very grounded and magical energy. I highly recommend to anyone looking for a great and memorable service!!

Layla S.

11 Aug 2025

The best experience of Tulum. This massage reset my soul and body. Really amazing. The complementary tea was also delicious.

Arianne O.

25 Jul 2025

Ricardo did an excellent job. My skin is much smoother and my face is much cleaner.

Robert E.

5 Jul 2025

Amazing spa! Attention to detail was outstanding. If I’m ever back in Tulum, I’ll be there ❤️

Mary Ann G.

18 May 2025

The Fire Ritual at Quinto Elemento Spa was absolutely unforgettable. The entire 2.5-hour experience was deeply relaxing and soul-nourishing. It began with a beautiful meditation and soul awakening session, followed by time in the steam room that left us feeling completely renewed. Being covered in warm, melted chocolate was such a unique and indulgent treat, and the massage that followed melted away every bit of tension. The experience ended with a serene tub bath, complete with fresh fruit and juice—pure bliss. If you're in Tulum and looking for something truly special, this spa ritual is a

Heidi S.

20 Apr 2025

Oh my god, SO good. Ivania was so lovely. I went for the Ritual Tierra Individual while on my first trip to Tulum and I will be telling everyone at home about this. I am also a massage therapist and take great joy in experiencing other spas during my travels. I wish I could work at this one! Thank you for such a lovely experience.

Carmen L.

9 Apr 2025

The best experience of all time

Clayton F.

23 Mar 2025

My spa pedicure with Bersabee was perfect. She was so careful and thorough with cleaning and massaging my feet; they looked and felt amazing afterwards. She also did a beautiful job painting them. A lovely, relaxing experience overall!

Richele K.

19 Mar 2025

Excelente atención, antes de iniciar te explican súper claro lo que consiste el tratamiento que vas a recibir. Súper bien

Adriana C.

23 Feb 2025

I had a 90 minute relaxing massage with Bersabee. It was amazing. I highly recommend this spa and their services. This is my second visit and I plan on coming back soon.

Joanne A.

2 Jan 2025

I left feeling like a million dollars. Amazing service and staff. Professional, convivial, beautiful! I would definitely recommend it.

photo p.

20 Dec 2024

This is a great spa, comfortable and clean. I was thrilled to discover it because it’s only a kilometer from my condo. Ricardo gave me my 90-minute massage and he did a great job, especially working on my problem areas: neck, shoulders and back. The price for the service is very good. I appreciated the tea afterwards and the little tart. It was nice to just relax for a minute before leaving . I’m looking forward to going back. I’m also going to check out their gel nails and pedicures. I haven’t been able to find anybody in Tulum yet, so once I try that service, I’ll update this review.

Joanne A.

20 Dec 2024

This was an experience like no other in self care. I had the Tierra Ritual Spa experience with Ricardo. I would highly recommend Quinto Elemento Spa to anyone visiting Tulum; you are in for a real treat!

Kussy M.

23 Nov 2024

Saul was really great!

phylicia b.

7 Nov 2024

Mi experiencia fue increíble. Rebecca hizo un trabajo increíble. El masaje fue exactamente lo que necesitaba en mis vacaciones. Volvería a reservar 10/10

Aviva R. S.

27 Oct 2024

Beautiful spa with excellent staff. Rebecca was amazing and my skin is still glowing from her facial.

Mi primera vez aquí y me encanto el servicio. Fui un facial y dan masaje en el cuello al mismo tiempo. Voy a regresar de seguro!

I loved it! I love the smells, the gentleness, and the relaxing sounds used during the massages and facials

Excellent Spa!! When visiting Tulum, you must schedule a visit here if you want to feel relaxed. Susan was extremely accommodating and responsive, she set up massages and facials for my group of 6 at 10am (an hour before they open). Rebeca helped me feel relaxed during my massage and facial. Bersabee, Elisabetta, Amanda, Saul, and Ricardo are also highly recommended. They had a beautiful set up of yogurt, fruit, and juice to celebrate my friends 40th birthday. The attention to detail showed true dedication in every aspect.

Me atendí con Rebeca y el masaje muy bueno! bien aplicado en la zona que me molestaba! Y luego me hice un facial profundo y me encantó fue hecho con dedicación me dejaron súper limpia la cara y el cutis renovado. Todo maravilloso

Rebecca super! Muchas gratias

This Spa deserves 10 stars. The service for my husband and I was fantastic!!! We did the fire ritual it was a great connecting experience. I highly recommend 👌 ☺️

The atmosphere of this spa is lovely. Feeling of calmness soon as you walk in. Stayed at Motto and realized the gem was right upstairs. Ivana gave me an awesome 60min holistic massage! She made sure pressure was good throughout the session. Highly recommend this spa if youre in Tulum.

Excelente los terapeutas magníficos y que decir de wsta hermosa experiencia gracias

Fantastic experience; great service and atmosphere. Went for a foot massage. I'll definitely be going back here, one of the best spots in Tulum in a very nice mall.