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Emily who pierced me today was absolutely lush !! A 41 year old man slightly nervous having a mid life lip peircing, was made an absolute delight. Very professional and makes you feel so comfortable. It didn't even hurt lol. Always recommend, my daughters, wife and me have used these amazing group of professionals and every time they never disappoint. Will highly recommend to anyone, whether they young or older!! be in next guys for father's day lol 😆

Ben W.

28 Dec 2025

cannot recommend enough! From the moment I walked in, I was struck by how incredibly clean and professional the environment is. I saw Courtney who walked me through the entire process, explained the aftercare in detail, and made sure I was comfortable with the placement before starting. The piercing itself was quick, precise, and surprisingly painless! Probably The best piercing studio Iv had a piercing with! Highly recommend x

Rebecca B.

10 Feb 2026

Absolutely amazing, helpful as always made me feel really good and comfortable and eased my concerns 😊❤️

Anya L.

9 Feb 2026

Empress piercing Cwmbran has the most amazing staff, I have been made to feel at home every visit and I really appreciate the friendly helpful staff, Tom is absolutely amazing and has helped so much on my firste journey into piercing. I cannot recommend them enough 😀

Alice W.

8 Feb 2026

Great experience. Emily was so kind and helpful. Will definitely be coming back soon. Thank you so much!

Mia R.

6 Feb 2026

great job and really great service yet again

Theresa H.

4 Feb 2026

Tom was so professional and lovely when dealing with me and I would totally recommend him and the shop to everyone I know. I will definitely be coming back for more piercings.

Katrina S.

4 Feb 2026

My son was really nervous going in as this was his first piercing but he was looked after by Tom who is possibly the nicest person I've ever met. He made my son feel so at ease and was really patient and kind. The place itself was immaculately clean and you could tell it was professionally run by people who love and care about what they do. Will definitely be back!

Sharon V.

2 Feb 2026

Excellent, Danielle was very thorough and explained everything in detail. Very happy with the results

Jade M.

2 Feb 2026

Very clean and super calming!

Piotr M.

1 Feb 2026

Adele was really lovely. She made me feel comfortable and calm. Very friendly and gave all the advice needed to look after my new piercing!

gemma s.

1 Feb 2026

Made me feel really Comfortable. Very informative and really pleased with my piercing xx

Wendy C.

31 Jan 2026

Walked in to get the other side of my nose pierced. Tom was super friendly and put me at ease straight away! Tom lined up my new piercing with the other side perfectly. Would definitely come back and again!!

Mollie Y.

29 Jan 2026

Wonderful!

Laura H.

29 Jan 2026

Great first experience at Empress with Tom. Super pleased with my vertical labret piercing :)

Megan G.

28 Jan 2026

Excellent

Dave K.

28 Jan 2026

Adele was fantastic. Provided a safe clean and professional environment and service but was also lots of fun. The sweet jar is such a nice touch. Second visit now and will always have future piercings done here, never any issues in healing.

Ffion H.

26 Jan 2026

Tom was amazing, careful, kind and professional

Poppy C.

24 Jan 2026

Thanks Tom, can't recommend enough. Really professional but friendly at the same time.

Nicola S.

24 Jan 2026

Amazing as always!! Em always takes her time to get things absolutely perfect and always explains everything she’s doing as she’s doing it so there’s never any surprises, honestly can’t recommend her any more! I’m obsessed with my new jewellery and piercing! Thank you so much! Xxx

Victoria C.

24 Jan 2026

Brilliant service- as always ❤️ would never go anywhere else.

Sophia D.

23 Jan 2026

Lovey friendly ladies and they were so good with my granddaughter when she had her ears pierced.

Julie B.

23 Jan 2026

Emily was super friendly and very helpful! Honestly made the experience so much more enjoyable and relaxing. Explained every step and didn’t do anything that would shock or surprise me without telling me ofc! I left so happy and grateful for her customer service! The place was stunning and very hygienic, loved every second of the experience!!!

amy n.

22 Jan 2026

Absolutely brilliant

Aysha M.

17 Jan 2026

I have never felt so comfortable or at ease with any other piercer before Emily. Today was my first time going to empress piercing and it certainly won’t be the last. She was so calm and gentle! I had the anti eyebrow piercing while I’m petrified of needles and I felt nothing considering it’s in the cheek! Thank you so much! Can’t wait to come back for another😊

Kate had a look to see whats happening to my lip, rebooked. Cant fault the place

Lauri was fabulous in helping me choose my new lip ring. Thank you for your help and I look forward to seeing you again. For maybe more than a nose ring 😉

I am so happy with my belly piercing and dermal Thank u so much emily u and the other lady was amazing today i will defo be back xx

Me and my mum came in for piercings, me a vertical lip labret and eyebrow for my mum.... Lauri (hope I'm right) was brilliant when it came to my piercing, making sure it was positioned right and was amazing with my mum with her eyebrow and 2 piercing changes (and a little clean up of others for her). 2nd piercing done with the Cwmbran team and will be back, no doubt.

Lauri was brilliant the entire way through. Really impressive and reassuring that an anatomy check was carried out before anything else. Despite the disappointment of not being able to get the piercing I originally wanted, I was so grateful that Lauri wouldn't put me through having an incorrect piercing. Time was taken to ensure the markings were in the best place - I felt that there was no rush and it was going to be done properly first time. I'm really happy with my vertical lip and can't thanks Lauri and the team enough.