Best Ear Piercing near me in Castle Quarter, Cardiff

Went in with a friend and ended up getting a piercing as well! Morgan was so warm and welcoming and down to earth! Amazing service! First time in the Cardiff Branch! I always recommend Empress to anyone considering getting a piercing!

Sian M.

Sep 12, 2025

They’re all so lovely in the Cardiff branch. I love going in - I always get such a lovely welcome. You’re always guaranteed to be well looked after! 😊

Nena L.

Jan 23, 2026

Amazing experience at the new Cardiff shop. Courtney did a fantastic job with my seven year old daughter. The shop is clean and incredibly professional. We’ll definitely be back! 🙌🏽❤️

Nena L.

Jul 20, 2025

Amazing! This was my first time at Empress Piercing, to get my coconuts (lol) pierced. Courtney made me feel so relaxed. We had a nice chat all the way through. She was really quick and professional and made it as simple and painless as possible. She also wrote down the info of how to take care of my piercings, which was really helpful. 10/10 would recommend!

Mia A.

May 5, 2026

Pierced by Courtney, couldn’t thank her enough!! My first piercings at empress and she made my experience amazing! So lovely and chatty!! Super comfortable environment, would 100% try book with her for my next piercing, thank you so much!!

Millie K.

Apr 9, 2026

Morgan was absolutely fantastic during my third lobe piercings appointment today - she was really clear and reassuring and allowed me to be picky with placement and my choice of jewellery without hassle! The piercing itself was extremely smooth, fast, and almost pain free, with no discomfort at all in the hours after! Best piercing to date and I'll definitely be heading back to Morgan for my next appointment (as soon as I've worked out what to have next!). Thank you so much Morgan for making the whole experience so fab! 🫶🏻

Laura S.

Oct 11, 2025

I got my vertical labret pierced a month ago and I’m so glad I went through with it! The shop was super clean and the piercer made me feel relaxed and informed throughout the process. The piercing itself was quick—just a sharp pinch and some pressure, then it was over. I would definitely recommend empress and will be going back for more piercings.

Leah M.

Aug 26, 2025

Morgan and Courtney were excellent, especially when preparing my 8 year old daughter for her ear piercings. They took time to explain everything carefully to her and checked that she was happy with every stage before proceeding. I would highly recommend this team!

Francesca P.

Feb 14, 2026

I got my nose pierced today, great quality jewellery. Really quick and professional service. Morgan did my piercing and was really nice, all staff I spoke to were lovely. 10/10

Jahana K.

Jan 27, 2026

Jade gave me a floating navel piercing Monday and the experience was amazing!! She gave me lots of information about aftercare which I haven’t had elsewhere. It was also a super calm environment, even through I was getting pierced <33

Leah M.

Jan 19, 2026

Morgan was absolutely amazing. It was my little one’s first piercing (ears) she’s explained everything step by step to make sure Delilah knew exactly what was happening and when. I wouldn’t hesitate to recommend her and empress !!!

C K.

Jan 17, 2026

She was really lovely, really patient and helped calm my nerves. Took the time to make sure my piercing was in the right place, didn’t feel rushed at all. Would love to be pierced by her again! :-)

Estelle B.

Jan 16, 2026

Absolutely amazing! Morgan is fantastic with placement, advice and overall piercing process! She looks after you from start to finish! I keep coming back for more piercings! Couldn't find better care if I tried! Can't wait to come back for more! Thank you Morgan! You make my piercing experience absolutely incredible!

Lüis K.

Jan 5, 2026

My 7 year old daughter had her ears pierced and Morgan made her feel ant ease, taking the time to explain everything and make it an enjoyable and relaxed experience. My daughter was so pleased and has been showing everyone her new earrings and certificate. Thank you!

Bridie W.

Dec 12, 2025

I got my nose pierced today and had the BEST time! Morgan was so patient with me (I’m seriously so indecisive 😭). I’m so grateful for such an amazing experience, everything was done with total professionalism, and I felt completely comfortable the whole time. I absolutely love my new piercing and couldn’t be happier! 💖✨

Trishana F.

Nov 29, 2025

thank you so much!! i am a really nervous getting piercings but morgan was super sweet and made me feel so at ease! thank you and love the piercing :) <3

Scarlett R.

Oct 4, 2025

Wonderful place. Very calming & aesthetically pleasing. The staff are a lovely bunch of smashers, friendly, calming, polite & really helpful with assisting where piercings would look good. I had Leah & she was just fab & Morgan was there & she is a reel darling. Had Conch & Flat x 2 & also a replacement for a year old piercing that I had been unable to remove. Would definitely advise those of you looking for piercings wherever on you bod to definitely go to Empress Piercings ❤️

Sian Y.

Sep 30, 2025

Getting my belly button re-pierced was much easier than I had thought. The team was friendly and very helpful. The piercing was efficiently done, thank you.

Kara W.

Sep 20, 2025

Always reliably amazing. Morgan is super cool and helped me out again with my conch and love piercing. I needed the conch put back in and no problem. Super friendly and down to earth. Chose to replace my daith and helix too (forget their name)! Also helped my teen with their piercing - they needed to take out their piercing. It's always a pleasure to go to Wellfield road or any Empress store. My ears are clean, got new look and feeling good. Thank you!

Violetta C.

Aug 26, 2025

Brilliant. Daughter had ears pierced and was a little nervous, Ksenia was great, helped her relax, friendly and caring. Good advice on after care. Would highly recommend.

Beth L.

Aug 20, 2025

Great experience when my daughter had her ears pierced today. Very professional & friendly. I shall be returning for myself!

Annie W.

Aug 9, 2025

We had a great experience today with the team at Empress. Thank you for making my child feel so welcome during their first ear piercing.

Sarah K.

Jul 30, 2025

What a fantastic positive piercing experience! Courtney was fabulous! we took our little one to have her ears done today the staff were nothing short of incredible with her! Will defo be back and will recommend your services!! Thank you ladies for making her first piercing such a positive one! Xx

Gemma A.

Jul 20, 2025

Morgan made me feel informed, calm and well prepared for my piercing. She did a really great job, was patient and attentive to changing the placement and it all went really smoothly.

curtis w.

May 18, 2026

Such a good experience, I'm obsessed with my piercings and my piercer was so friendly and helped me feel relaxed. I needed a new regular place so I'll be back!

Tiggie P.

May 17, 2026

Great experience having (another) piercing with Courtney Cummings👑 …she appears confident, skilled and this puts you at ease 💯 In fact, the whole vibe at Empress is calm and welcoming, with everyone being so knowledgeable about their craft and the jewellery involved… it’s a piercing hot-spot for me 🎉🫶🏼🫵🏼

Diane S.

May 8, 2026

Courtney was lovely. Made me feel at ease and even answered my questions about a possible future piercing. Will definitely be going back.

Jessica B.

May 7, 2026

Olive was fantastic, really put me at ease and talked through every step of what she was about to do and the piercing process, she checked multiple times how I was doing and made sure I was completely happy with everything before going ahead! Everything was super sanitary and Olive especially just made it all such a fab experience

Sophie F.

May 5, 2026

Their services are excellent. Courtney was so nice and helped me to relax😊. I didn’t even feel the pain. You should definitely get your piercings at Empress piercings

Valerie G.

May 1, 2026

Always a great experience being pierced by Olive - super relaxed and patient, really clean studio and beautiful jewellery to chose from.

Beth R.

Apr 24, 2026