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I always have a fantastic treatment from Kaleigh. I would definitely recommend her. She is very knowledgeable and thorough in delivering any treatment.

Sally Y.

17 Jul 2025

Highly recommend Charlotte, she is great at what she does, knowledgeable and genuine. She will talk you through treatments and doesn't just sell you a service for profit.

Charmaine W.

20 Jul 2024

Lauren is the consummate professional with a perfect balance of warmth and friendship. All treatments I've had with Lauren over time have never failed to produce superb results, from glowing skin, to being totally relaxed or refreshed. I can't recommend her highly enough. She is one of life's exceptional people. Lucy.

Lucy B.

29 Jul 2025

I had my first stomach microneedling session today, I was slightly nervous but Jess put me completely at ease and explained everything and I can see the skin has tightened already just a few hours after! Definitely looking forward to my next sessions and the results 😊

Liz B.

30 May 2025

Another fantastic laser genesis treatment at the Skin Refinery. Jess clearly has a deep knowledge of the treatments and provides excellent advice as well as a great experience at the salon. Thank you again, I look forward to choosing other treatments to improve my skin and wellbeing

Liz B.

17 May 2025

I love my visits to Charlotte. Very professional, but always a good laugh.

Sofia R.

19 Jul 2025

I've been having RF treatments on my tummy for a while now. The difference it has made is easy to see. I would highly recommend this treatment.

Sally Y.

24 Jul 2025

A wonderfully relaxing facial, Lauren is very knowledgeable about skincare and my skin felt refreshed and rejuvenated!

Lily R.

25 Feb 2025

Thank you again Jess for a fantastic Laser Genesis therapy session. I can already feel my skin being rejuvenated ♥️

Liz B.

11 Apr 2025

Just had my first facial done by Lauren and it was incredible. She was very welcoming, knowledgeable and gave me brilliant tips on skin care. After multiple treatments and a brilliant face, scalp, neck and shoulder massage by skin and hair feel amazing. Highly reccomend

Anna H.

17 Feb 2025

Lauren is the skin care queen! I’ve been seeing Lauren for just over a year for my acne. So is so knowledgable, caring and lovely, she will make you feel so relaxed and at home. Best head massages Ever!!!

Chloe N.

19 Dec 2024

Sophie is fantastic, so knowledgeable. Would highly recommend the hydra facial and bespoke facial.

Janine S.

29 Mar 2025

Wow what a wonderful experience it was today having green powder peel. Laureen has such a lovely calming mannerism and very knowledgeable. This treatment provides results along with a real treat of relaxation. It’s the little personal touches Lauren adds to make it all so fabulous. I will be returning and highly recommend her for all your skincare needs.

Nina F.

5 Jun 2024

Thank you Sophie for spending time going through my skin options @ my consultation. Knowledgeable and patient. Would recommend.

Janine S.

27 Jun 2024

Love going to have treatments with Lauren. It's literally like having a therapy session xxx

Hayley N.

4 Jun 2024

Fantastic HydraFacial, really pleased with the results. Sophie was very professional and knowledgeable. Will definitely go again, highly recommended!

Richa S.

26 Mar 2024

Every time I see Lauren she knows exactly what to do with my problematic skin. Out of the blue I got Rosacea and when it flares up my skin is very red and sensitive, I always leave Lauren with calm,cooled and glowing skin.

parvean s.

5 Apr 2024

I had my first facial with Sophie today! We did a consultation and a bespoke facial. I suffer with large blocked pores and have struggled to find the right treatment and skincare advice. Sophie was amazing! My skin looks so much better just after one treatment. We’ve decided on my home care regime and to keep up with regular treatments for the best results. I am delighted and Sophie was so lovely and friendly. I can’t wait to come back next month!

Holly M.

21 Feb 2024

Had a lovely bespoke facial with Jess. It was delightful and relaxing and I was given some great skin care advice and product recommendations!

Chelsea S.

3 Feb 2024

My 2nd facial needling session today. I have had it before by other people but not with this much care and attention and pamper after the actual needling. It didn’t hurt and I actually enjoyed the treatment. We feel even after my last session there is improvement in the texture of my skin. Very happy again.

Nina F.

22 Jul 2025

WOW!!! Absolutely the best from start to finish , Lauren explains everything she will be doing in detail, the ambience is absolutely lovely, I completely switched off and I now have a gorgeous glow and super soft hands! Thank you so much, can’t wait for my next visit

Kathy S.

19 Jul 2025

I've enjoyed a few monthly ‘Rise Rituals’ with Kayleigh and I can highly recommend her. Always super relaxing and she sure knows how to do a deep massage to unknot those tense areas. I love that she is professional and knowledgeable about skin which as a fellow therapist was ultra important.

I had my smile lines & lips filled today with the lovely Charlotte. Whilst the numbing cream was taking effect we went through the legalities & medical history. Charlotte took some before pics & a short video & did the same after filler had been applied. Not a painful experience & Charlottes calm attitude made the whole experience very relaxing. I’m very happy with the result.. slight bruising but we discussed after care which I’m familiar with. Great experience.. thoroughly recommend Charlotte.

I've been seeing Charlotte for approx 18 months maybe more ....she is amazing .... She does my lips...botox and mesotherapy I'm really happy with all my results... I get told all the time how amazing and healthy I look ...Its a great feeling and given me loads more confidence

I went for one of Kaleigh’s newly transformed facials today and my word I felt like I had been transported and was on holiday. The addition of the ice globes after the LED mask is genius, they felt so fresh and calming on my skin. All of the extra massages included make it feel like a real full pamper rather than just a facial. I thoroughly recommend these new improved facials are incredible and trust me you are worth the extra pamper. You’ll come out feeling fresh and relaxed, and your skin will be hydrated and thank you for it.

My treatment was amazing, I had HD brows and sculpt done, the end result were the best. The advice and knowledge my therapist gave was amazing. I’ve already booked my second appointment. Great brow investment, I high recommended.

Charlotte is absolutely amazing, so friendly and makes you feel so at ease and relaxed. Charlotte is a true professional and very knowledgeable. The lip filler treatment didn’t hurt at all only a slight pinch which is such a relief as I’ve had a bad experience in the past! Lips still looked great after 1 year! So happy with the results. Can’t wait for my next one! 💋

Charlotte is super knowledgeable and friendly not to mention flexible to accommodate appointments, I have always been really happy with my treatments and wouldn't hesitate to recommend her - thank you!

Charlotte did an amazing job with my Botox! She doesn’t hurt at all and is really knowledgeable. Will definitely being back to Charlotte regularly!!

Charlotte is very knowledgeable in all aspects, she goes the extra mile to make sure you understand everything and are comfortable. Charlotte was very professional and would definitely use again in the future.