Ella Johnston

Was an overall good experience for my second set ever! Can’t wait for our next appt.

3일 전  •  New Set Hybrid Lashes

Dannielle B

답변함 3일 전

Hi Shawna! Thank you so much for your lovely review! 💜 We’re so happy to hear you enjoyed your experience with Ella and are looking forward to your next appointment! We noticed you gave us 4 stars, and we’d love to know what we could have done differently to make your experience a 5-star one. We’re always looking for ways to improve and truly value your feedback. We look forward to seeing you again soon! 💜Dannielle

The facial always feels amazing. The classic lashes are beautiful and I am very happy with them. She is friendly, professional and knowledgeable.

6일 전  •  서비스 2개

Dannielle B

답변함 6일 전

Thank you so much for your lovely feedback! 💜 We’re so happy to hear that you enjoyed your facial and are loving your classic lashes! We’re always striving to provide a 5-star experience for every client, and we would love to know if there was anything we could have done differently to make your visit even better. Your feedback is incredibly valuable to us and helps our team continue to grow and improve. Thank you again for choosing D’s Lashes & Esthetics! 💜

This was my first time ever having a lash lift and tint. Ella went above and beyond to make sure I was comfortable by talking me through the process and making any accommodations I needed. What stood out also was how clean and sanitized it was which made me just that much more comfortable. My lashes turned out beautiful and I’d 100% book again.

1주 전  •  Lash Lift & Tint

I haven’t had a facial in over a year, and I don’t know why I waited so long to get one! The appointment was so relaxing and it felt like she really took her time and didn’t rush through anything. The arm massage was a real cherry on top!

3주 전  •  Derma Facial

Ella was very friendly and knowledgeable about the products. I think it is wonderful that the owner has her own line of products! I really enjoyed the fun names and the natural scents were amazing without being overpowering. I had a facial and a peel. Ella explained each part of the process so I knew what to expect, she was gentle,good technique, clean, professional.The atmosphere is very relaxing and comfortable. I found it refreshing, relaxing and hydrating. My face was noticeably less red and blotchy after, and it felt very hydrated and firm. Loved the jelly mask and dermaplane.Thanks!

1개월 전  •  Chemical Peel Facial

Ella was great, However I didn’t get the eyebrow tint that I did pay for , the service was supposed to be for a brow clean up and tint .

1개월 전  •  서비스 2개

Dannielle B

답변함 1개월 전

Thank you for taking the time to leave us your feedback. We’re so happy to hear you had a great experience with Ella, but we sincerely apologize that the brow tint was missed during your service. Ella is newer to our team, and we truly appreciate you bringing this to our attention so we can use it as an opportunity to improve. We would love the chance to make this right. I’d be happy to offer you a complimentary brow wax, shaping & tint service, or you’re welcome to come back in and I would be happy to personally complete the tint for you. Thank you again for your feedback and for giving us the opportunity to correct this. 💜 — Dannielle, D’s Lashes & Esthetics