Hazel Pagay

Did not receive cupping, wasn’t asked if I wanted cupping or not. Heard the masseuse on her phone. Was left lying for 10 minutes after the massage with no towels to get clean and when I went outside there was no tea. Massage was good besides these things.

1 bulan lalu  •  Hilot Heritage Massage

Narra Massage & Spa

Balasan 1 bulan lalu

Hi Lydia, It was lovely to see you back at Narra Massage & Spa💚 We’re pleased to hear you found the massage good, and we truly appreciate your feedback. We sincerely apologise for missing the complimentary cupping. There is a free cupping option to select when booking through Fresha, but we should have double-checked with you. We’re also sorry we missed letting you know your post-session herbal tea was ready at receiving area and sorry for the wait for a clean towel. We take the phone concern seriously and will address it with our therapist. Thank you again for helping us improve. We truly appreciate it and hope to welcome you back soon💚

Tracey W

5 rating

Hazel was great!

1 bulan lalu  •  Hilot Heritage Massage

Maria H

5 rating

Had a fabulous experience! The team are very quiet, very considerate and great specialists as well.

3 bulan lalu  •  Hilot Heritage Massage

The massage is really good feel relaxing ,and staff are friendly AAAAA recommended

3 bulan lalu  •  Swedish Massage

1 bulan lalu  •  Deep Tissue Massage

2 bulan lalu  •  Hilot Heritage Massage